I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. France... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services... Vis mer
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I purchased Babyliss hair straighteners from Amazon about a year ago which developed a fault. I contacted Babyliss customer service to see if they could be repaired or replaced. They answered my call... Vis mer
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Spoke to a wonderful Customer Service agent, Francesca. She handled my enquiry with the utmost professionalism And I ended up getting the out come of my issue with a new appliance which was great. T... Vis mer
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Informasjon om virksomheten
Kontaktopplysninger
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Storbritannia
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very responsive with quick replacement
Very responsive and easy to follow instructions on what information to provide to request a replacement under warranty. Replacement arrived the next day!

Svar fra Babyliss
The SUPER-X METAL SERIES X-BLADE Razor…
The SUPER-X METAL SERIES X-BLADE Razor .. although advertised as A fabulous product via A glitzy new TV ad campaign .. is doomed to failure because of its (wait for it ...) .., PRICE!
I'm sure that this wonderful looking product could indeed take the lead in A very lucrative market .. BUT .. I won't even try on at £60 .. when the cost per shave ratio simply doesn't add up !!! HALF THE PRICE and I'll give it A go .. Keep it OVER PRICED and I won't !
Until then .. the other shaving product manufacturers will continue to dominate the market and monopolise by stealth A mans basic need to shave regularly!
£60 ... NO WAY !!! £30 .. MAYBE !!

Svar fra Babyliss
Brilliant product with matching customer service! Outstanding!
Customer service from this company is the best I have experienced in a very long time! Similar to Dyson they really take ownership of their products and treat their customers as a priority. Its customer service like this that make brand loyalty a real thing! Which sadly too few companies do nowadays. The product i have is the Babyliss Wand and not only do i love the product but was gutted when I could not get a spare part for my plug. Which thanks to them I now have on the way! Bravo Babyliss! Best hair products on the market with customer service to match!

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I bought a beard trimmer that I was…
I bought a beard trimmer that I was really happy with but then it stopped working. I contacted customer support and they were brilliant and supper helpful.
I would highly recommend this company and would definitely buy from them again.

Svar fra Babyliss
My enquiry was dealt with very promptly…
My enquiry was dealt with very promptly and professionally, the lady who dealt with my case was really helpful and friendly and put me at ease regarding sending back my appliance, she explained how to do it in detail and for a technophobe like me it was really easy, I would certainly tell my friends to buy Babylon’s if only for the superb customer services

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Great after care service
I always buy Babyliss hairdryers, they're fab. I have a small travel version and got in touch with them as it started to smell of burning... their support was great and very responsive, and they have agreed to replace it. I'm impressed and recommend Babyliss as a great company to deal with.

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1st class service and products, best aftercare
I recently had an issue with my hair styler, which I love and is the first problem I have ever had with any babyliss product. I contacted them direct through chat on their website, and was answered within a minute with the most helpful information. Following one email communication they arranged to ship out a new product with an extended warranty, and arranged for the old one to be collected for return. I have never had such a swift customer experience. Very happy, thank you so much.

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Babyliss straighteners…
My Babyliss straighteners just stopped working which I was gutted about as they were excellent. Within 3-4 days I had contacted the manufacturer and they had agreed to send me some new ones, no fuss, no arguing. I was very impressed with their customer care service ie response times,
Professionalism and resolution of the problem. Other companies should look and learn. A pleasure to deal with

Svar fra Babyliss
Quick, kind, and helpful
My case was reviewed by Inga and Sandra and they were amazing. Inga replied within one hour of me sending the initial email and gave very clear instructions on what to do. Really helpful , kind and friendly.

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Incredible post-purchase Service and Support
I purchased a beard trimmer and experienced some issues with one component. The Support service was incredible - prompt and courteous communication and speedy, no fuss resolution. Couldn't be better! Many thanks Inge and Sandra

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Quick response and replacement of my…
Quick response and replacement of my faulty straighteners. Thank you!

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Had a problem with a hair clipping…
Had a problem with a hair clipping production. Within 72 hours of contacting the company my problem was resolved.
Couldn’t be happier with how I was dealt with. Thank you

Svar fra Babyliss
I don’t usually write reviews but I…
I don’t usually write reviews but I feel like I must express my sincere gratitude to all of the customer support representatives I have dealt with in Babyliss. They replied super quickly and were friendly and so helpful.

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I recently had to report a fault
I recently had to report a fault with a set of straighteners purchased in July this year. The process for reporting the fault was really straightforward and the response and resolution time was excellent.
Thank you to Sandra and the Team for helping to resolve this.

Svar fra Babyliss
Well what can I say? 100% satisfaction!! Well done!
Well what can I say?! Customer service from BaByliss is how it should be done! 10/10! My hair straighteners had gone wrong after nearly 3 years of use. I presumed they would have only had a one year guarantee but when I looked it was 3 years! I asked my relative if they had the receipt as it was a present and they did! I contacted BaByliss customer support fully expecting them to say they couldn't do anything but they asked a few questions and for proof of purchase etc and now I have a brand new hair straightener on its way to me with a six month extended guarantee! Both Inge and Sandra from the customer services department were superb - exemplifying how customer service should be - very courteous, knowledgeable, efficient and compassionate and all sorted via email within a matter of a few days - they even gave me a choice of what model I would prefer!! Outstanding service! Most other firms could learn a lot from your example!! Keep up the good work it was definitely appreciated!!

Svar fra Babyliss
I couldn't be happier with the service…
I couldn't be happier with the service I received today. It was a prompt response, extremely helpful and the outcome was perfect.
The product had been a gift and as such I didn't have a receipt to prove date of purchase but they were able to validate the date of manufacture and allowing shelf time they provided me with a replacement product.

Svar fra Babyliss
Wow!
Wow! I cannot believe how quickly Babyliss customer service handled my problem, Angelika and Sandra you are both ⭐⭐. I thought the days of good never mind "great!" Customer service was over but Babyliss have restored my faith. Just Brilliant.

Svar fra Babyliss
Excellent
Excellent, rapid responses and fair replacement, couldn't ask for better service.

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Query with instructions for product
I contacted Babyliss because I had a query with the instructions for my Babyliss curling tongs and I received a very prompt and helpful reply. Very pleased with the service.

Svar fra Babyliss
Dette er Trustpilot
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