I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. France... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services... Vis mer
Selskapet har svart
I purchased Babyliss hair straighteners from Amazon about a year ago which developed a fault. I contacted Babyliss customer service to see if they could be repaired or replaced. They answered my call... Vis mer
Selskapet har svart
Spoke to a wonderful Customer Service agent, Francesca. She handled my enquiry with the utmost professionalism And I ended up getting the out come of my issue with a new appliance which was great. T... Vis mer
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Storbritannia
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful in dealing with my faulty…
Very helpful in dealing with my faulty appliance. Responded quickly and resolved promptly. Thanks again
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Contacted Conair Customer Services…
Contacted Conair Customer Services regarding hair straighteners that were failing to heat up.
Within 2 hrs, I was informed the hair straighteners were being replaced and I would receive these within the nxt 7 days. My current 5 yr guarantee also extended for 6 mths .
Customer Services were excellent, understanding and caring ensuring their customers' needs are met.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Sent replacement hair-dryer
I had a hair dryer that was almost out of warranty. The plugs were bending so it made it too dangerous to use. After messaging the Conair team they asked for some pictures and info, then provided me with a replacement hair dryer! Excellent customer service and a reliable warranty. I would not hesitate to buy their products again knowing they treat customers with respect and honour the warranty provided.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Great Customer Service
My appliance from Babyliss stopped working within a year of purchase, however, the customer service was brilliant. The team were really helpful and streamlined the process of replacing the item which was still within the guarantee window. I usually dread having to go through customer service calls, but have been genuinely impressed with how quick and concisely the issue was dealt with.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Given the BaByliss Men 10-In-1 Carbon…
Given the BaByliss Men 10-In-1 Carbon Titanium Multi Trimmer, model number MT727E. For Xmas. Broke 2 weeks later. Springs hurting out of an attachment.
sorry, my item it a Babyliss ref no- 7256U type - T165a
Bought in the UK
7. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Hi Carl,
Thank you for reaching out, and I’m sorry to hear that you’re experiencing an issue with your appliance.
Please note that your message has come through to the UK customer service team, and the appliance shown does not appear to be a UK model. If you are not based in the UK, we kindly ask that you delete this review and contact the relevant customer service team for your country.
If you are based in the UK, please contact us directly at ukinfo@conair.com, and we will be happy to investigate and assist you further.
** Please provide us with your email address or telephone number so that we can assist you further, otherwise, you can contact us directly at ukinfo@conair.com or you can call us on 0370 513 3191
Kind regards,
Yomna.
Conair UK Customer Service
Very happy customer!
I had a problem with an old set of Babyliss heated rollers and it took a while to find out that it could not be repaired. They gave me a significant discount off a new set, despite the fact I wanted to get a larger set than I’d had. It was delivered very quickly and I’m delighted with it as they have updated various parts and it’s hugely better than the old one!
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Brilliant service
Very fast response and brilliant information on what to send for the details needed. Swift action and result/ Well done.
9. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
The nozzle was missing from my…
The nozzle was missing from my hairdryer box. A whole new hairdryer was received a few days after I contacted customer services. Even the guarantee was extended as I had purchased it in advance as a gift. Returns process was quick and easy
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
What a great company
What a great company. My hair trimmer developed a fault with weeks left of a 5 year warranty. After sending them an email they quickly responded requesting details of the product and fault which I sent. Unlike many companies who make things hard Babyliss within 48 hours had agreed to replace the product with a limited warranty. What an excellent service and sets an example for others to follow. In all honesty the trimmer prior to this faulty had been brilliant. 10 out 10 Babyliss, for service and products.. Simply the best!! Thank you...
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Great costumer service
Great costumer service, sorted my problem fast and efficient.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Faultless customer service
The best and quickest customer service I have ever received and resolved the issue with a replacement product with a week over the festive period too. Faultless service.
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Exceptional communication
Exceptional communication . Immediate responses to mails sent in spite of it being the Christmas Holidays. Very impressed indeed A brilliant company to deal with. Nothing was too much trouble. Would certainly recommend.
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Fantastic service
I cannot fault the customer service I received to day .
My rotating hair drying brush was faulty & still under guarantee so an email was sent asking if there was anything that could be done .
A replacement was sorted & a £10 goodwill gesture added which was such a kind thing to do .
Thank you so much
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Hairdryer stopped working after 1…
Hairdryer stopped working after 1 year..unable to be fixed an new replacement sent out.. excellent customer service
31. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Service was absolutely excellent very…
Service was absolutely excellent very helpful very easy to contact reply was very quick also
22. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Superb Customer Service
Straighteners developed a fault after 12 months and were still under guarantee. Emailed customer service , responded immediately with additional info requested and had a confirmation new straighteners were being dispatched - all within 48 hours. Straighteners received 2 days later - in the week before Christmas! Exceptional service and hair maintained !! Excellent. How customer service should be. Thank you.
20. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna
Customer Care Team
I have contacted the customer service…
I have contacted the customer service because my straightener stopped heating, which was weird as my previous I had gifted to my mom after almost 10 years using and it still works great.
Without any issue or delay they sent to me a new one which arrived plenty of time before Christmas.
I am beyond thrilled with this customer service experience.
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna
Customer Care Team
Brilliant customer service
My hair straighteners suddenly decided to stop working. As they had a 5 year guarantee and were only 2 years old I contacted Customer Services for advice. After talking to Angelika, she detailed in email the information needed. This was duly sent. My original phone-call was late on Monday afternoon, Tuesday morning I received an email to say the straighteners would be replaced FOC. Wednesday morning I received them. Fantastic!
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna
Customer Care Team
Best experience ever
My 2½ year old straighteners developed a malfunction. As they had a 5 year guarantee, I emailed Babyliss with the details. I received an immediate response asking for relevant info and pics of the product. I responded to this after they had closed but by 9.30am the next day, I had a response saying a replacement set were being dispatched and giving details of how to return the faulty set including a paid postage label.
Absolutely brilliant service. 10/10. Thank you so much. Others could learn a lot....
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna
Customer Care Team
They have the worst payment processing!
They have the worst payment processing! Ordered $500+ dollars worth of items. Checked my bank account and there were 3 charges totaling $1000+. I called and was told oh those are soft holds on the order and will fall off in 2 days. This would be fine if everyone was made of money and not trying to buy additional Christmas gifts at the same time. So they have $500+ of my money locked up in my bank account for 2 days probably 4 now as the weekend is coming. I have never had a company that sells goods do this in my 36 years. You need to look into this and figure out a better way to process these payments. Absurd.
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Hi
Thank you for your review we do welcome all reviews and we will most certainly pass you comments on. I am sorry to hear you are not happy with the service received .However please be advised you have come through to the UK review platform and we are not able to assist you with this you would need to contact the USA department they should be able to assist you further. Please see below
feedback@conair.com
https://www.conair.com/en/CustomerSupport?lang=en_US#cs-contact
Could I also kindly ask you to remove the review as this platform is for the UK only . Thank you . Kind Regards
Angelika
Conair Customer Care Centre
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