I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. France... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services... Vis mer
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I purchased Babyliss hair straighteners from Amazon about a year ago which developed a fault. I contacted Babyliss customer service to see if they could be repaired or replaced. They answered my call... Vis mer
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Spoke to a wonderful Customer Service agent, Francesca. She handled my enquiry with the utmost professionalism And I ended up getting the out come of my issue with a new appliance which was great. T... Vis mer
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Informasjon om virksomheten
Kontaktopplysninger
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Storbritannia
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
4,8
Enestående
620 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful and I love the…
Very helpful and I love the straighteners by Babliss better than any others I used
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent customer service
Excellent customer service. Had a faulty product and customer service went above and beyond to resolve the issue. Can't praise them enough
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Defective curling tongs…
A problem with defective curling tongs was rectified within two to three hours of contacting customer service. I was informed a replacement would be sent out within a couple of days, which is very good customer service.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
I had to contact their support email as…
I had to contact their support email as my appliance was slightly faulty, but their response was unbelievably fast and very clear and direct about what they needed to see. Even when my emails to them went to drafts and i forgot, many months later i replied again, and they still responded so fast! incredible service and made it easy for someone to come with them to a complaint. the person i was dealing with was Yonma and they were excellent.
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
My problem was dealt with efficiently…
My problem was dealt with efficiently and with great understanding.
All resolved in a few hours.
I am very pleased with the outcome.
Babyliss Customer Service is second to none.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
I received excellent customer support…
I received excellent customer support for a product that failed after 3 years, from the first contact everything was handled perfectly and I have now got a replacement issued with extended warranty. Process was so good and with real customer focus! Well done!
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Brilliant Product & Terrific Customer Service
I love the Big Hair Rotating Hair Dryer Brush, which easily smooths my wavy-curly hair into lovely natural-looking straight hair. I've used it for years. The latest one was still in guarantee and developed a fault. Customer service were brilliant at quickly replacing it. (It came today, which took only a few days to arrive.) They are prompt, efficient, polite and kind. Great service which other companies could learn from.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer service is fantastic
Customer service is fantastic, my problem was sorted very rapidly , much appreciated, thank you
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
no problem getting a replacement…
no problem getting a replacement hairdryer when my one stop working very good response from customer service center
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent customer service
Excellent customer service. Replacement en route and all done easily by email.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Trimmer fault - brilliant service
I recently had a problem with my Babyliss Trimmer which up to that point had been a great product. Customer services were superb when I contacted them. They guided me through what information they needed, what photographs to send, were really friendly and helpful all the way through. They have promised me a replacement trimmer which is now on its way.
Brilliant team who dealt with my problem fantastically!
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer Service for Hair Clippers
Philippa and Sandra were both quick to respond to my issue with BaByliss hair clippers not being able to charge. They ordered me a replacement the same day and extended my warranty. They deserve nothing less than 5/5.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Received prompt reply from my initial…
Received prompt reply from my initial email and my replacement Babyliss tong is on the way to me, and it s good that I don’t have to return the faulty one.
Great service.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Customer Service
Had a problem with a hairdryer I had purchased in December the customer service I received from Inge and Sandra was exceptional a new hairdryer is on its way with an extended warranty- thank you both very much
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Curling tongs
Very quick to respond to my query and excellent customer service . Action was taken straight away. Great service
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Fantastic Customer Service
The prompt responses, clarity of communication and honest concern about the issue I raised were very welcome. My problem was resolved entirely to my satisfaction within 48 hours ~ excellent!
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
A thoroughly competent a experienced engineer attended
Ashley, the engineer, was impressive and worked assiduously on my unvented cylinder. I felt utterly confident in him and was totally justified. Well done, British Gas!
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Great customer service
Inge in customer services has been so helpful and quick to respond. Went above and beyond to help me so thank you very much x
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Excellent after sales service
Excellent after sales service. From the moment I rang Customer service to report a fault on my hairdryer, the communication was excellent & I received my replacement hairdryer within days.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Great service prompt attention and…
Great service prompt attention and minimal fuss
11. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
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