Couldn't fullfil the order, after 2days contacted me to offer me alternative or refund. Fine, great customer service. After a week there was no shipping update, emailed to ask for an update, no... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Love the product! I spent hours researching carriers, and the more hours trying tonpickf the right kind of Ktan and this organic one seems perfect for pur Summer Solstice baby girl, It is so light and... Vis mer
I only needed a replacement sash and it was very affordable and had a low shipping rate. I also received emails about my purchase right away with tracking numbers. I also received my product right whe... Vis mer
First off, the product is fantastic. Secondly, the customer service is extraordinary. I received a Baby K’Tan as a gift off my registry but my friend purchased the wrong color. When I wrote customer s... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Baby K’tan provides families with functional and innovative products, designed to promote the natural bond between parent and baby. The award winning Newborn carrier, the Baby K’tan Baby Carrier, offers an innovative Ready-To-Wear patented design, allowing mom or dad to easily carry baby without any complicated wrapping or buckling. Simply slip on like a t-shirt for five ergonomic positions. ASTM compliant and approved Hip-Healthy by the International Hip Dysplasia Institute, the Baby K’tan Carrier provides parent and baby with a comfortable and secure hold that feels just like your favorite t-shirt. Adding to their line, Baby K’tan now boasts an array of exceptional diaper bags. Their Flex and Sojourn collection introduced earlier this year offers parents the adaptability, practicality, and innovative design needed for ease of use. Featuring 9 pockets, a removable zip-down padded changing station and a built-in insulated cooler, this line of bags is one parents will rely on while babies are small and love enough to keep carrying long after diaper days are gone. The Baby K'tan Baby Carrier has a patented double-loop design that functions as a sling, wrap and baby carrier, yet there is no wrapping, no buckling, and no adjusting any rings; simply slip it on like a T-shirt in three simple steps for a comfy, cozy and secure fit! The Baby K’tan Baby Carrier is recognized as a hip-healthy product by the Hip Dysplasia Institute when used as directed. Comfortably carry baby from birth to toddlerhood. The Baby K'tan Baby Carrier offers 5 different wearing positions for the various ages and stages of baby's development. Quickly switch between carrying positions without having to remove the baby carrier! The Baby K’tan Baby Carrier is recognized as a hip-healthy product by the Hip Dysplasia Institute when used as directed. Check out www.babyktan.com to learn more!
Kontaktopplysninger
4,2
Bra
643 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer service ignored me question…
Customer service ignored me question after asked multiple times.
Product was later reported out of stock after i order it. At the end of the day it was back in stock..
28. februar 2023
Incredibly organized bag!
I had an issue with my first diaper bag l and Baby K’tan replaced it for me. I am very happy with my new bag, love the organization of it, the removable wet bag, and the changing pad that folds out so far (you need to unzip that back compartment all the way around!). Cute print, water resistant fabric, they’ve really thought of everything here! The one thing I would change is making the thermal bottle pocket taller. If you have an 8oz bottle with a lid on it, you have to kind of jam it in there. It is fine, just would be nice for that to be a bit easier.
26. februar 2023
I was very impressed with how fast my…
I was very impressed with how fast my order arrived. Within 30 minutes of placing my order and getting my confirmation, my order shipped! I got it so fast. Love this wrap! It’s my second one and I’ll never go back to another. It’s so easy to use and folds up tightly for easy storage!
24. februar 2023
Great customer service
Great customer service. I needed to exchange my wrap and the experience was so easy. I will not be able to use my wrap until May but I'm definitely in love with the material that's used.
24. februar 2023
One size was too large so I ordered…
One size was too large so I ordered another one and it was too small.i contacted customer support to find out how to make a return but no one contacted me back.
22. februar 2023
Svar fra Baby K'tan
Hi Alicia! So sorry that you never heard back from us. I wasn't able to locate an email from you. Please email us at info@babyktan.com. I would love go over sizing and get you in the right carrier.
Quick response
I needed to return my item because it was already purchased for a baby shower. You responded immediately and refunded my money quickly and were very nice about it. I will use you again.
2. februar 2023
Easy to use!
This wearable baby carrier is the best. I had a wrap with my first baby and I always had to look on YouTube to figure out how to wrap it correctly. Baby ktan makes the baby carrying experience so much simpler.
29. desember 2022
Ordering was easy and customer service…
Ordering was easy and customer service was great. I purchased as a gift and a review was requested soon after. Person got the gift two weeks later, baby has not been born yet. So don’t n ow how well it is working
8. desember 2022
The sizing is a bit off
The sizing is a bit off. I've followed the instructions to stretch it and my baby is squished, including the "girls". I am a small/medium in everything and think I'd need a large for everyone to be happy.
6. januar 2023
It was a little difficult for me to get…
It was a little difficult for me to get my baby in. I also was under the impression that free shipping and returns would mean I could return the item without having to pay to ship it back but I was wrong. I should have read the policy a little more so that’s my fault.
3. januar 2023
Too tight
The style and material is great, but the sizing is very inaccurate- extremely small/far too tight to use. It’s a waste, sadly, as I washed it and can’t return it.
23. desember 2022
I need to exchange for a bigger size
I had no issues with the product, however it is to small for a larger size, how do we do that?
27. desember 2022
Svar fra Baby K'tan
Hi Diana!
We’re happy to help you find the perfect fit. Please reach out to our K’tan Care team for further assistance: info@babyktan.com
Absolutely love this carrier
Absolutely love this carrier! It is so comfortable for the wearer and the baby.
27. desember 2022
Repeat buyer-great carrier!
This is the second time I’ve bought the baby k’tan. I love this carrier, especially for younger babies. It’s so easy to use and slip in quickly at the grocery store, and very comfortable. Highly recommend!
27. november 2022
Registry purchase
I made my selection from a baby registry. It was easy to place my order and send it to the recipients' home.
27. november 2022
Great customer service
Customer service is outstanding! Very prompt delivery service
25. november 2022
Customer service is excellent!
27. oktober 2022
Excellent customer service
Excellent customer service! Replaced item that was damaged due to shipping.
25. november 2022
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.