Jayne was absolutely amazing with helping us out getting our gas sorted. Incredibly friendly and nothing was too much. A true credit to the company. Les also helped with the quote and getting our acco... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Jayne was absolutely amazing with helping us out getting our gas sorted. Incredibly friendly and nothing was too much. A true credit to the company. Les also helped with the quote and getting our acco... Vis mer
Selskapet har svart
Called today and after what felt like like a million options got through to an amazing human Paula who was most helpful.. listened understand and took time to explain.. now if I was reviewing her alon... Vis mer
Selskapet har svart
I recently was told that a gas level telemetry device would be fitted. I had one immediate concern about any signalling mast compromising the water tightness of the turret lid. This was settled by... Vis mer
Selskapet har svart
Contacted Avanti gas on Monday 5 October 26 , after numerous bill inquirers regarding my account been charged wrongly. Paula assured me that it was on the system and would be dealt within a time frame... Vis mer
Selskapet har svart
Skrevet av virksomheten
Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Today we were visited by Joel due to our gas pipe being broken following building work being carried around our house. Joel was extremely professional and friendly. We couldn't fault him for the service he gave. Although we've had issues with gas delivery at times, the aftercare from AvantiGas with people like Joel really go a long way to retaining us as a customer!

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Pleasant, well mannered driver. Considerate of my property. Updated me concerning inability to provide a full fill. Best driver I’ve had so far

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Not a long wait to be answered. Very helpful

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Excellent customer service, I’ve had a loas of questions over the last few weeks and doesn’t matter how many times I have rung every time I’ve have been helped. In fact I would say they have all gone above and beyond.

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Dealt with a really pleasant and helpful young lady,named Paula today,who went above and beyond to help me sort my problem out very quickly ,I am very happy

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Les Banton was very helpful and knowledgeable and explained everything clearly i had a cheaper quote from another company and Les matched it i would highly recommend Les and Avanti Gas

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Paula was courteous and helpful and expressed consideration over the difficulties I experience with the Avanti web site.

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The service was quick professional and friendly.I rang Avanti Gas about a gas problem and the problem was sorted straight away same day . the service and helpfulness has improved no end and for that I am most grateful.

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Emergency Call Out as no gas supply, reported the fault and within 1/2 hour Tom Chapman the Engineer arrived very pleasant young man quickly diagnosed the Problem and very efficiently sorted it out I would highly recommend him to anyone the company should be proud to have a such a reliable representative

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Very easy to get through to the right department without being on hold for ages. Staff were very helpful and friendly and easily understand. Never had a problem when needing to order gas or having to wait long for delivery.
W Christian.

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As a business we have been with Avanti for years now. The staff are always polite and helpful - which sadly is a rare thing when dealing with utility companies.
The drivers and office staff take pride in their job and deliver a professional service.

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Very responsive, listened to my needs and have responded , we will be going into winter with a new gas tank and with a great supplier, Thankyou Avanti Gas
Sadly I have still not been recognised as a customer with the web site showing my home as an inactive sight , again !’

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Have been a customer for over 30 years and we always have had good service from your telephone, delivery and site teams.

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I called enquiries for help with accessing our account on line as we had lost the details. Paula was extremely helpful, kind and friendly and sorted everything out for me and has even gone the extra mile to e-mail me to ensure everything has gone well. Our new contract is now in place, so thank you to Les in contracts who talked me through the process on the phone so that I did not have to fill out lots of forms on line, a process not always easy for we older people.

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Quick and accurate query answer and resolution.

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Jayne was very helpful dealing with my query today

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I had to contact Avanti Gas (15th June) about for a few queries as I was approaching the end of my current contract.
The Customer Service Advisor, Paula, was able to answer and assist all my queries promptly without any fuss.
Today I renewed my contract, yes price is important, but the level of service is equally important which is why I decided to renew again. Plus the delivery team are excellent also, so reliable.

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The Team were great, needed to renew my contract, all done within 15 mins.. well done Les Banton

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My reason for the call was addressed in a polite and professional manner. The phone was answered immediately and the customer services department were able to respond to my request without delay. Very impressed by Jayne.

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Contacted Avantigas today to update my reading due to price increase and the website wouldn't accept my reading. Fortunately Lily was very efficient and accepted my reading, job done within 2 minutes. Very pleased.

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