Autoguard Warranties Ltd (United Kingdom) Anmeldelser 

Really pleased I had warranty for my car I definitely wouldn’t have had the money to pay out.

Warranty, service can't fault it

Fast, efficient and easy to communicate with.

Excellent assistance and communication regarding my warranty claim

Easy to manage. Very efficient service.
Very helpful staff... thank you

Good service
Fast and efficient

I made a mistake with my recent claim by not notifying AWL before putting my vehicle into the garage for work. After explaining the reason and circumstances they began to process my claim. The claim was settled in good time with zero issues. All of the staff I had contact with were polite and very helpful. I initially thought they would deny my claim for not initially notifying them but they treated me as an individual and took into account my issues. When I took out the warranty I was sceptical but AWL have shown me that they are an honest company who work to help and not try to deny liability.

Unfortunately I had to use the warranty within 6 months of having my motorhome. Thankfully, the warranty covered most of the repair cost which relieved some of the stress.

I would just advice that you complete and save proof of all service appointments as this couldve cancelled my contract. However on finding such proof my claim was quickly and effectively reinstated and paid.
Play by their rules/your contract with them and they are fair and just

Pointless cover paid for they do not cover anything, happy to take your money but not prepared to pay out when needed. Complete scam

Came in clutch when I needed them too. Customer service is actually really friendly. When I get a new car I’ll definitely be going with them again. Referring to friends and family

Unbelievable. Rejected claim for failed electrics despite being told by the garage I purchased the car from it would be covered. Explanation is very unclear and it's just a "computer says no" response

Excellent service from the start didn’t even have to phone them great service with no problems with the claim

Declined my application for repair with a meaningless statement.

Very happy with our warranty claim. Only a small claim for a sensor but the process was faultless and I got to use the garage of my choice to have the work completed

I had a warranty of £4000.00 when my car had a major issue after only 30 days. Autoguard have failed to pay the full warranty out and have left me out of pocket to the cost of £2100.00. Why be given a warranty if they wont pay the full amount out.

The day before trading in my car it developed a fault, but would not give the time needed to get the repair authorised, as a result the claim was declined and I paid out of my pocket. Unless time is on your side you are at the mercy of their get out clauses. Even though my claim would have met the criteria, ie a faulty pressure sensor, Autoguard chose to reject the claim.

It is one of the least honest, and most greedy warranty company I have come across. Having a 6-month warranty is utterly pointless.

They will not fix any issues listed on the 'premium' cover, even though it's listed on the actual cover policy. Additionally, I gained written diagnostic from my garage so Auto Guard can understand, but they just apply their own logic to a complete false decision to not honour the warranty.

Save your money, and use that for any car repairs, this is pointless.

Followed claim process as per app and went to main dealer for repair and now they are unwilling to help as per all the other unhappy comments on here.

From start to finish I was really impressed with the service that I was given The staff that I spoke to were very efficient and knowledgeable and dealt with my claim with the Ford garage I put my vehicle in and I didn’t have to do a thing only collect my vehicle when it was repaired great service