Autoguard Warranties Ltd (United Kingdom) Anmeldelser 

What a waste of time and money this warranty is.

My advice don’t bother getting it.

They hold you to the criteria so strictly that if you miss one thing, they just reject the claim.

Save your money and do something else with it!

My claim was dealt with by my vehicle supplier who dealt directly with Autoguard. The claim was approved authorised and the repairs carried out all within 1 week of notification. All in all an excellent service from both Autoguard and my vehicle supplier.

Supportive team with prompt responses. Clear communication with regard to how to proceed with claims etc. Payment received from Autoguard promptly.

Excellent service

They kept their word when I had issues with my car

Good communication throughout and settled really quickly.

Exceptional service from start to finish. Walked my through everything and could not have been more helpful. Even though I had to wait six months for the part the team were always accommodating and incredibly patient!

Phone calls are answered promply when you call.
Staff are helpful pleasant, knowledgeable, and the service is overall very responsive.

I only make a phone call and everything being sorted.

From start to finnish the while prosess was seamless

The colleague handling my case was super informative. He went back and forth with me on call explaining me every step of the process. He contacted the garage as well and had a chat with them with regards to the repairs and then when he required further details about the repairs, he emailed with the questions so the mechanic can respond to that.

This is an updated review for my experience with AutoGuard. Initially and issue with my van was not covered and therefore not paid out. I had a second issue with the turbo, which AutoGuard did cover. I’ve therefore changed my rating to a 4 because when a part is covered under warranty, they’re actually very good

They rejected the claim without a reason. That is the point in having a warranty if claims just rejected.

No explanation why they rejected my repairs with the garage. The warranty isn’t worth the paper it’s written on.

When you buy a vehicle for over eighty thousand pounds and you are told you have “Engineering warranty” for twelve months, you would think that if a faulty ( Factory fitted ) engine component (Glow plug ) was detected . That it would be covered by the warranty company! Well it is NOT covered, not only that but I had to pay a garage ( garage from a list the warranty company recommended )a fee of £90 to diagnose the faulty item , because the warranty company doesn’t pay that either!
Sadly this experience has soured the purchase from the company that has recommended the warranty company and with whom I will be contacting to advise them of the warranty company’s failure to pay for , what should ( due to it being a factory fitted part ) be a part that is guaranteed to do more that just over 4,000 miles.
Normally I like to leave good feedback but on this occasion I can Not see a plus to having this warranty cover.

I had a good experience with Autoguard. They dealt with my claim without any problems and kept me updated throughout the process. The customer service was helpful, and everything went smoothly. Thank you.

I had a great experience with Auto Guard Warranty. Their team assisted me very quickly and made the whole process easy and stress-free. They were professional, responsive, and answered all of my questions clearly. I really appreciate their fast service and excellent customer support. I would definitely recommend Auto Guard Warranty to anyone looking for a reliable warranty company.