DO NOT BUY AUTOENTRY. YOU ONLY HAVE 90 DAYS TO USE CREDITS OR SAGE WILL ROB THEM BACK FROM YOU. SCANDELOUS BEHAVIOUR. BASICALLY THEY ARE TELLING YOU WHEN YOU SHOULD DO YOUR BOOKEEPING. SOME DO WEE... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Auto Entry has great potential but the sync app / data service issues are getting more and more frequent. We have been trialling Auto-Entry for 12 months now. It's now rare that we are put straight... Vis mer
AutoEntry can be a frustrating system to use at times, but their helpdesk chat is invaluable. Everyone I have dealt with have been brilliant. Brandon, today, was both knowledgeable and extremely patie... Vis mer
Selskapet har svart
Things go awol from time to time. No particular reason other than the complexity of modern integrated systems. In such circumstances, a good support team who assists and gets things sorted is needed... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Automated data entry software. AutoEntry captures, analyses and posts invoices, receipts and statements into your accounting software.
Kontaktopplysninger
1 Central Park, Leopardstown, D18 NH10, Dublin, Irland
- +35319022618
- info@autoentry.com
- www.autoentry.com
3,7
Middels
762 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
very efficient
1. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Ruth! Thank you for taking the time to leave a review with us. We are delighted to hear Autoentry is meeting your expectations and I will be sure to pass this on to our agents and their management team.
Excellent support - Fantastic Product
Great support received from AutoEntry today. Resolved my issue in minutes. Love this software, it has revolutionised our finance function and made us so much more efficient!
31. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Karen! Thank you for taking the time to leave a review with us. We are delighted to hear you received great support from the team and that your issue was resolved in minutes! We are also delighted to hear the software is meeting your expectations. I will be sure to pass this on to the agents and the management team.
very quick and helpful
31. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi there! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. I will be delighted to forward this feedback to our agents and management team.
Vivek was really helpful and resolved…
Vivek was really helpful and resolved my problem with our any fuss
31. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Angela! Thank you for taking the time to leave a review with us. We are delighted to hear Vivek was helpful and solved your issue quickly! I will be sure to pass this on to him and his management team.
Excellent support
The support team were quick and active.
31. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Hiral! Thank you for taking the time to leave a review with us. We are delighted to hear the support team were able to assist you quickly! I will be sure to pass this on to our team and management.
Very helpful and go to the heart of the…
Very helpful and go to the heart of the issue quickly.
30. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Dan! Thank you for taking the time to leave a review with us. We are delighted to hear your issue was dealt with quickly. I will be sure to pass this on to our agents and their management team!
AutoEntry is very helpful for my…
AutoEntry is very helpful for my questions as a new user.
30. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Kelley! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. I will be delighted to forward this feedback to our agents and management team.
Easy!
Autoentry makes adding my invoices really easy. The help feature was really helpful and the team are really responsive. They solved my issue in minutes.
29. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Nicky! Thank you for taking the time to leave a review with us. We are delighted to hear that Autoentry is working out for you and that the team were able to resolve your issue quickly. I will be sure to pass this on to our agents and their management team.
I had an issue downloading the sync app…
I had an issue downloading the sync app - thanks to Sukhi, who persevered with me for a long period of time, I got this issue resolved and am now all connected. Great customer service :-)
28. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi there! Thank you for taking the time to leave a review with us. We are delighted to hear Sukhi was able to assist with the connecting of your sync app and I will be sure to forward this feedback to her and the management team.
Quick response
28. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi there! Thank you for taking the time to leave a review with us. We are happy to hear you received a quick response from our agents. I will be sure to pass this on to the team!
Issue resolved in seconds
I had a issue with a duplicated invoices that's actually hasn't been duplicated. An advisor responded straight away and assisted with my issue - which is a bug that they are already aware of.
25. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi there! Thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry the best it can be. We are delighted to hear your issue was dealt with straight away and I would be happy to forward this feedback to our agents and management team.
Swift response.
23. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Eimute,
Thank you for taking the time to leave a review with us. We are happy to hear you received a quick response when dealing with your query. I will be sure to pass this on to the agents and management team!
New to AutoEntry
We are new to AutoEntry - me and my clients. The software is pretty good and the chat-support is excellent, which gives me confidence rolling this out to other clients. Thank you AutoEntry!
23. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hey,
Thank you for your review. We are delighted to see that you are so happy with both the product and support. You are more than welcome. :)
Brandon gave expert advice quickly and…
Brandon gave expert advice quickly and effieciently. A proplem that I'd been banging my head against a wall with for a couple of hours was fixed in seconds once I spoke to him.
22. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Fred,
Thank you for taking the time to leave a review. We are delighted to hear you received efficient service. I will make sure to pass this on to Brandon and his management team. :-)
Great Online Chat service
Of all online chats Autoentry has the best in my experience. Answer time is very quick and I have always had my problem/query rectified efficiently.
Great knowledge & service Autoentry.
21. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Sharon,
Thank you so much for your kind words. We are so happy to hear that you have had such a great experinece. It is feedback like this that makes it all worth it.
Brandon was very helpful and resolved…
Brandon was very helpful and resolved the issue of auto-entry not syncing with Sage straight away.
21. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Amer,
Thank you for taking the time to leave a review. We are delighted to hear your query was resolved quickly and efficiently. I will make sure to pass this on to Brandon and his management team. :-)
Quick response by chat on line and the…
Quick response by chat on line and the issue resolved
21. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi,
Thank you for leaving a review. We are happy to see that your issue was resolved to promptly.
Sukhi was really helpful
Sukhi was really helpful. Had a look at the issue and resolved it straight away. That's what you call "real-time". Thank you
18. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Shazad,
Thank you for your time, we are delighted to see that Sukhi was able to resolve the issue right away. I will be more than happy to provide this feedback to Sukhi and the management team.
Recent App update!
A week ago Autoentry upgraded there mobile app and followed it up with a general communication to users. From a "Look" point of view its a great improvement. However there was one piece of functionality that was removed and this was not covered off on the communication -"Payment Accounts".
This was used by the uploader to notate if a payment had been made outside of the regular bank account - IE: Cash, Visa card.
Off the back of this change we received a few calls from our clients asking where this section had gone? So, off the back of these communciations we reached out to AE on the chat line. We explained what we believe to have happened, and supplied screen shots of the pre/post app screen changes to assist in the investigation.. Now normally our interaction with AE is pretty good, however this time we were made to feel that we were talking rubbish and wasting their time raising this issue.. Comments such as "Im not sure what you would like me to do here" and "Unfortunately, the mark as the paid feature isn't available on mobile nor ever was available on mobile." were received. So after shouting at the screen I picked up the phone and called the central helpdesk number in London. The person I spoke to (apologies I didnt get a name) was helpful person advised that they would investigate and advise. It now transpires that the functionality was in the system but it was removed as part of the app upgrade... The challenge is "Why was it removed" and "When will it be reinstated". At the moment we have a workaround, which is additional work for us but for how long do we have to support that?
17. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Mike,
Firstly, thank you for taking the time to leave a review with us. This feedback is essential for us to make AutoEntry be the best it can be. I will forward this feedback to our agents and management team.
We have requested further information and would love the opportunity to discuss your experience to see how we can come together to find a solution.
Looking forward to hearing from you.
Brandon was very helpful with my issues…
Brandon was very helpful with my issues and even though it took a little while to get it sorted, we got there in the end and everything's now working again which is good.
17. august 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoEntry
Hi Matthew,
Thank you for taking the time to leave a review. We are delighted to hear you had a great experience. I will make sure to pass this on to Brandon and his management team. :-)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.