Great shop, took my 3 boys and not bothered until we finally wanted to get some help. Helpful advice for a future proof purchase rather than selling the more expensive option with less accessories a... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Great shop, took my 3 boys and not bothered until we finally wanted to get some help. Helpful advice for a future proof purchase rather than selling the more expensive option with less accessories a... Vis mer
Selskapet har svart
I brought a RC crawler from them, it arrived very quickly and was well packed. Unfortunately and no fault of RC model shop the battery supplied was dead and wouldn’t charge, I contacted RC model shop... Vis mer
Selskapet har svart
as for your reply you admitted you were at fault but refused to uphold the deal i paid for...so i hope my future business was worth £40,,also just thought id mention a loss for u..iv just purchased fo... Vis mer
Excellent. An absolute pleasure to visit this store in search of parts for my retro nitro truck made by Traxxas. Massive range of parts on the shelf unlike most stores where they order your parts on t... Vis mer
Selskapet har svart
RC Model Shop is a UK-based specialist retailer for radio-controlled models, parts, upgrades and accessories, operated by Appliance Electronics UK Ltd. We stock thousands of products covering a wide range of RC hobbies, including RC cars, trucks, crawlers, buggies, aircraft and boats, along with batteries, chargers, tyres, wheels, servos, motors, electronic speed controllers, replacement parts and performance upgrades. We work with many of the leading brands in the RC industry, including Traxxas, ARRMA, Axial, FTX, Losi, Spektrum, Tamiya and many more. Our aim is simple: competitive UK pricing, helpful advice and dependable customer service. Whether you're buying your first RC model, replacing a broken part or upgrading an existing vehicle, our team is available to help you find the right product. We hold a large range of products in our own UK warehouse, with additional products available through our UK suppliers. In-stock orders placed before our weekday dispatch cut-off can normally be dispatched the same working day, with tracked delivery available throughout mainland UK. Customers can also visit our RC Model Shop in Walsall, where we have models, parts and accessories available to view and purchase, together with advice from our team. RC is a hobby built around maintaining, repairing and upgrading your models, and we aim to support customers both before and after their purchase with parts availability, technical guidance and manufacturer warranty support where required. RC Model Shop – serious RC products, competitive prices and real UK support.
52a Harrison Street, WS3 3HW, Walsall, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 88 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service from Appliance Electronics.. Outstanding service from the delivery guys (Raj & Arnold) really helpful and polite, nothing seemed too much for them, even though they had a long journey home.. Still took their time to make sure i was happy with the product. Even unwrapped it so i could inspect the item.!!!

Svar fra RC Model Shop
Really impressed with our delivery of a tumble dryer. The delivery drivers Val and Raj rang the day before to say that they would deliver before 2pm the next day and phone an hour before arrival. On delivery they unpacked the machine to enable me to check for any damage in transit. Had a lovely chat with Val who is a credit to your company.

Svar fra RC Model Shop
Stupidly bought a TRX-6 Hauler from Appliance Electronics with good expectations that turned out to be shockingly bad. Ok to start off we have a 749GBP model RC Truck that is labelled across the packaging and website to make you think you are getting extra goodies which is not the case at all. LED lighting is always ON wasting battery time during the day and cannot be turned OFF unless you pay extra for a Bluetooth transmitter module so you can use the phone app to turn them off but you also need to buy an extra lighting module too so Traxxarse tells me so you can actually use the indicators/turn signals that have been factory installed but don't function? No help from Appliance Electronics or Traxxarse other than the usual send it back for refund as long as it's unopened and new? How am I supposed to see any issues if I cannot open the box and run the RC truck??? Since then the LED lighting module got extremely hot to the point of catching fire so I removed it and replaced that too with far superior lighting and I have also had the main diff lock servo fail and die along with the receiver as CH2 no longer works at all so I have had to replace them out of my own pocket as Appliance Electronics won't replace them. The Transmitter and receiver are poor, well the receiver is actually faulty CH2 does not work so had to replace those too. All this with the first 4 days after delivery and it's not even been driven outside. Shocking service and even worse is part replacements that seem to not exist in Appliance Electronics store unless you buy them? So no replacement cover for user serviceable broken parts and no resolve to any issues raised other than the above send it back unopened and not used? Traxxarse are even worse as they are in the USA so shipping from the UK is a a big no unless you have money to burn!!! And want the same junk returned back to you? Also the only comment they give is " it looks pretty at night with all the lights" £749 for a plastic toy that lights up like a Xmas Tree?? 🤬🤬🤬
So in a nutshell Appliance Electronics don't care, Traxxarse don't care and I have a £749 plastic truck Xmas tree that needs extra money spent on it to work as intended!!!! Appliance Electronics will no doubt reply to all of this with some magically outrageous response along with the usual "give us a call to see what we can do to help" In other words they want to talk without anything documented so it does not fall back on them "food for thought there people".........So other than replacing my broken/failed servo's, lighting module and receiver with decent working ones there is nothing you can or will do to help so just enjoy the negative review whilst I enjoy Xmas with my plastic truck with all its lights.
Further to your Trustpilot response and failed contact via email since 10/11/2025, you clearly have no intention of rectifying this issue as you would have done so when I first contacted you last year? Thanks for sending me the worlds most expensive cheap plastic US made toy that I would deem as dangerous for consumers due to the faulty electric components that can and will cause a fire and danger to the consumers LiPo battery’s.
**Update** as of 26/06/26 Appliance Electronics finally contacted me nearly 7 months after the original fault contact and kindly posting this NEGATIVE review for them. They only contacted me because they wanted the review removed as they where not aware of any issues apparently? Which is funny because they asked me to send it back unopened? To which they deny any such contact or communication. I wasted my time and effort sending them multiple photo's/videos of the faulty components for them to not believe a single word I told them and only told me that the components where user errors even though they where sent videos of the faults as they happened, they then went on to require me to send all the products back to them at my own cost and time to "Test them?" because they don't believe me. They refuse to replace or do anything until they have done significant testing of each component even though they already have the information, it's only because they are dealing with Traxxarse that they demand all this time wasting effort to be told in the end that "NOTHING WILL EVER BE REPLACED" So all I can say to any potential customer who is about to deal with Appliance Electronics " DO NOT BUY ANYTHING FROM THEM FULL STOP " They will take your money and leave you looking like a complete mug with a broken RC Vehicle.
Overall a very shocking experience and even more disgusting none customer friendly service from Appliance Electronics and a complete waste of 749GBP

Svar fra RC Model Shop
Awful Service From Start to Finish – Avoid Appliance Electronics
I wish I could give zero stars. This has been one of the worst shopping experiences I’ve ever had.
I bought an American-style fridge freezer from Appliance Electronics and the service was completely unacceptable from day one. First of all, they don’t even let you choose a specific delivery date – not even if you’re willing to pay extra. I called customer service to explain that I needed delivery on a particular day, and the staff member told me they would “mark it” so delivery would be after that date. That’s obviously not what I asked for, and it felt like they didn’t really care about my situation at all.
When I called again to speak to the delivery team, the attitude was just as bad, if not worse. The person on the phone was extremely rude and clearly impatient, like they didn’t want to talk to me. At one point they even mentioned there were other people on the line waiting, as if I was wasting their time. Totally unprofessional and disrespectful.
Then there’s the delivery itself. For a large American-style fridge, they told me that if my property only has a single front door, they would not bring it into the house. They would only take it inside if there were double doors. So what are customers supposed to do? Move a massive double-door fridge into the house by themselves? It’s ridiculous.
To make things even worse, when I finally decided to cancel the order, I was told this could only be done by email. I was already on the phone with customer service, but they said they couldn’t process cancellations over the phone and that I had to email instead. Completely inconvenient and unhelpful, especially after everything that had already happened.

Svar fra RC Model Shop
R Harris
Staff on phone were very patient and knowledgeable when problems with Payment arose .guidance throughout was very forthcoming Delivery was on time new what to do ,helpful and friendly
Satisfied with the product .Will use again

Svar fra RC Model Shop
Appliance Electronics offered the best price and free delivery for a Samsung Fridge Freezer. The delivery team were exceptional, polite, professional and helpful. If Carlsberg made delivery drivers they would be called Val and Curtis.

Svar fra RC Model Shop
Decent price, but more importantly Raj and Arnold (my delivery drivers) were extremely helpful. They helped me in getting the fridge to where it needed to be, and were very helpful with unboxing and checking the fridge

Svar fra RC Model Shop
Never used this company before, but certainly would do again. Placed an order for a gas hob 3-30ish, received a phone call around 4pm to say delivery next day, unbelievable, as we don’t live local to store. Hope the connection of the new gas hob goes as good. Very well done

Svar fra RC Model Shop
Raj and Jake were great! Great service and timely delivery.

Svar fra RC Model Shop
My American style fridge-freezer broke so needed the replacement quickly. Their all in price incl delivery and removal of my broken appliance and time scale could not be beaten. The 2 men who came were very helpful in moving things, as my husband & I are both pensioners.

Svar fra RC Model Shop
Cheapest price. Excellent service, The 2 delivery people were very helpful, unpacked the washing machine and gave us some knowledgeable advice. Would definitely recommend.

Svar fra RC Model Shop
I am very disappointed in how I have been treated with my last 2 orders.
they have a very poor customer service.
they can’t even take responsibility for the first mistake with my order and blame DPD.
they perfectly know the crown on the diff I bought from them is not compatible with the input gear that came with it.
they make stupid comments like I have fitted incorrectly and the crown has gone from spiral cut to straight cut by incorrect fitting, if they knew what you was talking about that is impossible to happen.
my problem could have been delt with very easy by them returning diff and input gear to vitavon as there not compatible with each other and refund or replace my item.
they accuse me of incorrect fitting and incorrect meshing there is no meshing adjustment for this part so again they are talking false information.
the support team for RC Cars are very dishonest and can not be trusted i would never buy from this company again.

Svar fra RC Model Shop
Wonderful, fast service . Val and Curtis best delivery drivers I've ever had . Very helpful and polite.

Svar fra RC Model Shop
Our delivery of a large fridge was on time by Val and Curtis who were friendly and efficient successfully negotiating the small hurdles through our house to the required spot.
They checked the fridge thoroughly to standard and tidied up the packaging before leaving - An excellent job.

Svar fra RC Model Shop
Ordered a rc car which turned up in the wrong colour and no battery. After 2 weeks of trying to get through, as can only deal with through emails I gave up. I will never use this company again and would never recommend them to anyone.

Svar fra RC Model Shop
Great price, great communication and great delivery schedule.....and the delivery driver was very polite and professional....in fact he was great too!

Svar fra RC Model Shop
Excellent product, great value for money, delivered on time and well packaged with couriers keeping in touch

Svar fra RC Model Shop
Unfortunately the cooker hood I bought was the wrong size!
The returns policy of only 14 days is ridiculous. I’m on holiday abroad and cannot meet this deadline.
The fee to collect and return of £75 is ridiculous.
The cooker hood will actually end up in a dump, even though never taken out of package.
I appreciate our mistake in measurement but return policy and cost unreal.

Svar fra RC Model Shop
This is the first time I have purchased an electrical appliance from Appliance Electronics and would not hesitate to buy products in the future, I bought a Samsung washing machine, the price was much cheaper than all other companies searched. Ordering was straight forward, the product was delivered when I was told it would be. The driver was very courteous, pleasant and helpful. As I was fitting the machine myself he gave me a few helpful tips and unpacked and tidied up afterwards. I would commend this company and the driver. Very happy.

Svar fra RC Model Shop
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.