Great Experience with Ancaster Group We recently bought our new car from Ancaster Group and had a fantastic experience. From the moment we walked in, the sales team was incredibly welcoming, maki... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Martin Rozario at Nissan Eltham was brilliant, honest and helpful from start to finish. From the moment he called me to arrange an appointment, to the point he handed over the keys to me everything wa... Vis mer
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I bought my car from Ancaster and, when the battery needed replacing, the radio, satnav and rear camera stopped working and needed a code. Ancaster were most unhelpful. I no longer live near Bromley... Vis mer
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After a very stressful experience at another Nissan dealership (Glyn Hopkins in Milton Keynes), i ended up at Ancaster Eltham…and so glad I did. James was such a pleasure to do business with, not pus... Vis mer
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Informasjon om virksomheten
- Forhandler av kjøretøy
- også i
- Bruktbilforhandler
- Hyundai-forhandler
- Nissan-forhandler
- Renault-forhandler
- Skoda-forhandler
Skrevet av virksomheten
Welcome to Ancaster Your trusted car dealer for 75 years. Discover the best car buying experience in South London, West London, Surrey & Kent At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 14 sales locations and a trade parts warehouse, we represent seven leading brands, including Nissan, Hyundai, MG, Renault, Dacia, Genesis & Škoda. A legacy of quality and value Since our establishment in 1949, we have been committed to delivering exceptional service and providing top-quality vehicles to our valued customers. With 75 years of experience serving the local community, you can trust us to meet your automotive needs with utmost professionalism.
Kontaktopplysninger
London, Storbritannia
- www.ancaster.co.uk
4,4
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I would like to thank Katie Prince…
I would like to thank Katie Prince (Ancaster Nissan Slough), for her outstanding customer service throughout this process. She was extremely helpful, professional, and went above and beyond to accommodate us. Katie managed to arrange a courtesy car for us on the very same day, which meant we could continue with our daily commitments without major disruption.
She has been supportive and responsive throughout the entire period while our car has been at the dealership due to a software issue. Her communication, dedication, and willingness to help made a stressful situation much easier to manage.
Thank you, Katie, for your excellent service and for always doing your best to assist us. It is greatly appreciated.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Hasan, thank you for your fantastic review and the five star rating. We are thrilled to hear about your positive experience at Ancaster Nissan Slough. Katie will be delighted to know her dedication, professionalism and exceptional customer service made such a positive impact during a challenging time. We truly appreciate your kind words and look forward to assisting you again in the future.
Great experience today test driving…
Great experience today test driving Santa Fe. Anita was excellent from setting up the appointment and meeting today. She was so helpful, professional and great at her job
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Petula, we are thrilled to hear about your great experience at Ancaster Hyundai Croydon. It is wonderful to know Anita provided such helpful and professional service during your test drive of the Santa Fe. Thank you for your kind words and the five star rating.
Paul Smith was absolutely amazing
Paul Smith was absolutely amazing! I cannot praise him enough. From the very day we walked into the dealership, right up to the day of the handover—and even after that—he has been incredible. He kept in contact and always updated me on everything. My vehicle even arrived 3 weeks before it was scheduled to, which was awesome! I honestly can’t express enough how grateful I am for all his kindness, patience, and support throughout the whole process. Thank you, Paul!!
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Victoria, we are thrilled to hear about your excellent experience at Ancaster Nissan South Croydon. It is wonderful to know that Paul provided such exceptional service, keeping you updated and ensuring everything went smoothly. We hope you enjoy your new vehicle and thank you for your kind words and the five star review.
Always really looked after by all staff…
Always really looked after by all staff at Slough Ancaster I cannot thank them all enough amazing experience professional and very caring great team and overall I would recommend anyone looking to purchase a car Ancaster Slough showroom is definitely a great showroom and great staff who will gladly help you
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Meena, thank you for sharing such a glowing review and giving us a five star rating. We are thrilled to hear about your amazing experience with the team at Ancaster Nissan Slough. Your kind words about our professionalism and caring service mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back in the future.
Customer service was great
Customer service was great
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Saudah, we are thrilled to hear that you had a great experience with our customer service at Ancaster Nissan South Croydon. Thank you for your kind review and the five star rating.
Service & MOT at Ancaster Nissan
I brought my car to Ancaster Nissan Heathrow for a service and MOT. It was picked up in the morning around 9:30 and returned by 15:30, freshly washed. The process was straightforward and everything was explained clearly. I found the experience easy from booking to completion. Very happy with how it all went.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Mr Watson, we are delighted to hear about your positive experience at Ancaster Nissan Heathrow. It is great to know that the service and MOT process was straightforward and met your expectations, from booking to the freshly washed return of your car. Thank you for sharing your review and for the five star rating
I’m very pleased with my new car
I’m very pleased with my new car. Jurie was so helpful and knowledgeable, he even bought the car to my house for a test drive. The whole experience with Ancaster was a very positive one and would definitely recommend them in the future.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Carole, thank you for your glowing review and five star rating. We are thrilled to hear you're pleased with your new car and that Jurie went above and beyond to make the process convenient for you. Your kind words mean a lot to us and we are delighted you had such a positive experience with Ancaster MG Shepperton. We hope to see you again in the future.
Anita was very professional and…
Anita was very professional and friendly. Even when she was busy, she arranged for a colleague to assist me and later returned to handle the rest herself. Communication was clear, and I was kept informed throughout. Follow-ups were handled without any need for prompting. It felt well organised at every stage.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi, we are thrilled to hear about your positive experience at Ancaster Hyundai Croydon. Anita's professionalism and friendly approach clearly made an impression and we are pleased to know you felt well informed and supported throughout. Thank you for sharing your kind words and awarding us a five star rating.
Great customer service
The process for the purchase of my MG vehicle was straightforward, and everything was well explained. Simon took the time to clarify each step, making things easy to understand.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi, we are delighted to hear that your MG purchase process was straightforward and well explained. Thank you for sharing your experience and for the five star rating. We will make sure to pass on your kind words to Simon for his efforts in ensuring clarity throughout the process. Best regards, Ancaster MG Bromley.
Great customer service
The dealership had a clean and professional feel, which made the experience straightforward. The staff took their time to explain things clearly without rushing through any details. It helped me feel confident about the process. The waiting area was comfortable, allowing me to relax while everything was being sorted. Kieron was especially helpful and made sure all my questions were addressed thoroughly. Left feeling satisfied with how everything was handled.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Jay, we are delighted to hear that you had a great experience at Ancaster Nissan Slough. It is wonderful to know that you found our dealership clean, professional and welcoming, and that Kieron was especially helpful in addressing all your questions. We truly appreciate your kind words and the five star rating.
Kieran took the time to explain…
Kieran took the time to explain everything in detail, which really helped us feel at ease during the sale. He was understanding of our needs and made sure we felt looked after throughout the process. On the day we collected the car, he ensured we were comfortable and happy, which made it a special experience.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Susan, we are thrilled to hear about your exceptional experience at Ancaster Nissan Slough. It is wonderful to know that Kieran provided detailed explanations and prioritised your needs, making the entire process smooth and special. Thank you for taking the time to share your kind feedback and for the five star rating.
Desmond explained everything clearly…
Desmond explained everything clearly during our first visit. Each time we came in, he was welcoming and helpful. Communication was good throughout, and I felt well informed at every stage. This made the process much easier and gave me peace of mind. I appreciated feeling looked after during what can sometimes be a stressful experience.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Natasha, we are thrilled to hear about your positive experience at Ancaster Nissan Eltham. Desmond will be pleased to know his clear communication and welcoming approach made the process easier for you. Thank you for your wonderful review and the five star rating.
I was a bit unsure at first
I was a bit unsure at first, but the staff were friendly and professional. The atmosphere in the dealership felt welcoming, and it was easy to talk to the sales agent. Everything was explained clearly without any pressure, which made the process smooth. I appreciated how pleasant the environment was during my visit.
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Claire, we are delighted to hear about your positive experience at Ancaster MG Dartford. It is wonderful to know our team made you feel welcome and provided a friendly, pressure free environment. Thank you for taking the time to leave such a lovely review.
The dealership had a really pleasant…
The dealership had a really pleasant atmosphere. The staff were friendly and professional, making it easy to ask questions without feeling pressured. As a lady, I felt very comfortable there, which made the experience much better for me.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Stephanie, thank you for your fantastic review and the five star rating. We are delighted to hear that you felt comfortable and welcomed during your visit to Ancaster Nissan Heathrow. Our team strives to create a friendly and professional atmosphere and it is wonderful to know we made your experience enjoyable. We look forward to assisting you again in the future.
BUYING XTRAIL FROM NISSAN SLOUGH
The process went smoothly and I felt well looked after. Kieron was excellent in handling everything and made the experience straightforward. Very pleased with how it all worked out.
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Kevin, we are thrilled to hear that your experience at Ancaster Nissan Slough was a positive one. It is great to know that Kieron provided excellent service and made the process straightforward for you. Thank you for your kind review and the five star rating.
Thank you Ancaster Heathrow!
The environment at Ancaster Nissan Heathrow was comfortable, and the staff ensured I felt looked after during the process. The experience was straightforward and easy to navigate.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Sonal, we are pleased to hear that you found the environment at Ancaster Nissan Heathrow comfortable and the process straightforward. Thank you for your five star review and for recognising the efforts of our staff in ensuring you felt looked after. We hope to welcome you again in the future.
The process went smoothly and was easy…
The process went smoothly and was easy to follow. Simon was friendly yet professional, taking the time to explain things clearly. As this was my first car purchase, I had many questions, and they were all answered patiently. He kept in regular contact and ensured that my mobility needs were fully considered. Everything felt straightforward without any unnecessary complications. I appreciated how attentive he was throughout.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Karen, we are thrilled to hear about your positive experience at Ancaster MG Bromley. It is wonderful to know that Simon's friendly and professional approach, along with his attentiveness to your mobility needs, made your first car purchase smooth and straightforward. Thank you for taking the time to share your feedback and for the five star rating.
Had my Qashqai’s first minor service…
Had my Qashqai’s first minor service completed here. The team were friendly and professional, keeping me informed about a couple of minor issues to monitor. The service was finished promptly while I enjoyed a couple of free coffees and used the waiting area. My car was cleaned inside and out before being returned to me. No charges due to my service plan.
29. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Graham, we are delighted to hear about your positive experience at Ancaster Nissan Heathrow. It is great to know you found our team friendly and professional and that you appreciated the updates, the waiting area and the complimentary refreshments. Thank you for your glowing review and the five star rating.
I’m very pleased with how things turned…
I’m very pleased with how things turned out. Sarah helped me initially, going through all the paperwork and explaining things clearly, which made the process feel manageable. On my second visit, Linda handled the handover. She was thorough and patient, taking time to set up the car according to my preferences. Both visits felt well-organised, and it was reassuring to have everything talked through properly. The staff I interacted with were approachable and helpful throughout.
The car is now set up perfectly for me.
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Liam, it is great to hear about your positive experience at Ancaster Nissan Epsom. We are thrilled that Sarah and Linda were able to assist you so thoroughly, from explaining the paperwork to customising your car setup. Your feedback about the organised and approachable service means a lot to us. Thank you for sharing your experience and for the five star rating.
First service at Ancaster Elham
First service at Ancaster Elham. 30.000 miles.
Needed new rear brakes and battery. Gearbox oil filter fixed.
I was kept informed.
Service completed on time.
Friendly, helpful people.
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Ancaster Group
Hi Richard, thank you for your fantastic review and five star rating. We are delighted to hear you found our team at Ancaster Nissan Eltham friendly and helpful and that you were kept well informed throughout your vehicle's service. We look forward to assisting you again in the future.
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