Ancaster Group Anmeldelser 

1 091
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great Experience with Ancaster Group We recently bought our new car from Ancaster Group and had a fantastic experience. From the moment we walked in, the sales team was incredibly welcoming, maki... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Martin Rozario at Nissan Eltham was brilliant, honest and helpful from start to finish. From the moment he called me to arrange an appointment, to the point he handed over the keys to me everything wa... Vis mer

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Vurdert til 1 av 5 stjerner

I bought my car from Ancaster and, when the battery needed replacing, the radio, satnav and rear camera stopped working and needed a code. Ancaster were most unhelpful. I no longer live near Bromley... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

After a very stressful experience at another Nissan dealership (Glyn Hopkins in Milton Keynes), i ended up at Ancaster Eltham…and so glad I did. James was such a pleasure to do business with, not pus... Vis mer

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Informasjon om virksomheten

  1. Forhandler av kjøretøy
  2. også i
  3. Bruktbilforhandler
  4. Hyundai-forhandler
  5. Nissan-forhandler
  6. Renault-forhandler
  7. Skoda-forhandler

Skrevet av virksomheten

Welcome to Ancaster Your trusted car dealer for 75 years. Discover the best car buying experience in South London, West London, Surrey & Kent At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 14 sales locations and a trade parts warehouse, we represent seven leading brands, including Nissan, Hyundai, MG, Renault, Dacia, Genesis & Škoda. A legacy of quality and value Since our establishment in 1949, we have been committed to delivering exceptional service and providing top-quality vehicles to our valued customers. With 75 years of experience serving the local community, you can trust us to meet your automotive needs with utmost professionalism.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(1 091)

596 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The staff were friendly and…

The staff were friendly and professional, taking time to explain everything clearly and answering all my questions. I left feeling confident about the process. I did write more but didn't seem to be shared. Actually i am so so happy, my sales adviser was Anita and she is brilliant. Not only professional but also kind and understandable very supportive and very helpful. Thanks to her i got the car very quick and easy.

Thank you Anita

28. mai 2026
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Svar fra Ancaster Group

Hi, thank you for the five star rating and positive review. We are thrilled to hear that our team at Ancaster Hyundai Croydon provided you with friendly and professional service and that everything was explained clearly. We hope to assist you again in the future.

Vurdert til 5 av 5 stjerner

I had a really good experience here

I had a really good experience here. George made the process comfortable and easy to understand. He was polite, professional, and took the time to explain everything clearly without rushing me. What stood out most was how approachable he was, always ready to answer questions and keep me updated. He even followed up later to make sure everything was going smoothly, which I appreciated. He also went out of his way to arrange for me to pick up my car on a Saturday.

It all went very smoothly, and I left feeling confident about my purchase.

23. mai 2026
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Svar fra Ancaster Group

Hi Millie, thank you for your glowing review and five star rating. We are thrilled to hear that George provided such a professional, approachable and thorough service, making your experience at Ancaster Nissan Eltham smooth and enjoyable. It is fantastic to know you felt confident about your purchase, and we'll be sure to pass along your kind words to George. We hope you enjoy your new vehicle and look forward to seeing you again.

Vurdert til 5 av 5 stjerner

Tyrone sales assistant and manager…

Tyrone sales assistant and manager Martin were superb a real credit to there proffesion and to Hyundai Ancaster

26. mai 2026
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Hi David, we are delighted to hear about your positive experience at Ancaster Hyundai Chislehurst. Tyrone and Martin will be thrilled to know they made such a great impression. Thank you for your kind words and the five star rating.

Vurdert til 5 av 5 stjerner

The process was seamless from the start…

The process was seamless from the start to finish, all the staff & especially Linda feast were fantastic.

27. mai 2026
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Hi Steve, thank you for your fantastic review and five star rating. We are thrilled to hear that the process was seamless and that Linda and the team made such a positive impression. We look forward to welcoming you back to Ancaster Nissan Epsom in the future.

Vurdert til 5 av 5 stjerner

Great Experience at Nissan Ancaster

I’ve been coming to this dealership for years, and the staff have always been friendly and helpful. During my recent visit, they made sure to keep me updated throughout the process, which helped put me at ease. They took the time to explain things clearly, even when I had a few questions about the details. Communication was straightforward and easy, and I never felt rushed or like I was being overlooked. It’s reassuring to deal with a team that listens and makes an effort to ensure everything is understood.

27. mai 2026
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Hi Stephen, we are thrilled to hear about your consistently positive experiences with us at Ancaster Nissan Eltham. It is wonderful to know that our team's friendly and helpful approach, clear communication and attentiveness have made you feel at ease over the years. We truly value your continued trust and support and thank you for your fantastic review and five star rating.

Vurdert til 5 av 5 stjerner

Pleasant helpful staff

Pleasant helpful staff. Overall experience was good and would recommend the Heathrow service site to friends.

27. mai 2026
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Svar fra Ancaster Group

Hi Heather, thank you for your kind review and the five star rating. We are delighted to hear you had a good experience with our pleasant and helpful staff. Your recommendation of Ancaster Nissan Heathrow means a lot to us. We look forward to assisting you again in the future.

Vurdert til 5 av 5 stjerner

The team at the dealership were…

The team at the dealership were friendly and professional, creating a very welcoming atmosphere during my visit. The showroom was bright and comfortable, which added to the positive experience. The staff were polite and attentive throughout, ensuring all aspects of the process were handled smoothly. One gesture that stood out was being offered a hot chocolate, which made me feel truly valued as a customer. This kind of hospitality made a strong impression on me and really enhanced my time there.

27. mai 2026
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Hi Chantell, we are so pleased to hear that you had such a positive experience at Ancaster Nissan Penge. Thank you for highlighting the team's friendliness, professionalism and the welcoming atmosphere they created during your visit. We are delighted that the small gesture of offering a hot chocolate made you feel valued as a customer. We look forward to welcoming you back in the future.

Vurdert til 5 av 5 stjerner

I wasn’t sure what to expect at…

I wasn’t sure what to expect at Ancaster Nissan Heathrow, but everything went smoothly. The staff were helpful and made the process straightforward. I left feeling confident with my choice and appreciated how simple it all was. No complaints from me.

26. mai 2026
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Hi Ronie, thank you for your fantastic review and five star rating. We are thrilled to hear that your experience at Ancaster Nissan Heathrow was smooth and straightforward. It is great to know our team made you feel confident with your choice. We appreciate your kind words and look forward to welcoming you again in the future.

Vurdert til 5 av 5 stjerner

I was kept informed throughout my visit…

I was kept informed throughout my visit to Ancaster Renault Dartford. Communication was good, with regular updates provided on the progress. Luke was professional and helpful, ensuring everything was clear and addressed promptly. The process went smoothly and without any issues. I left satisfied with the outcome.

21. mai 2026
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Hi, we are thrilled to hear about your positive experience at Ancaster MG Dartford. It is great to know that Luke's professionalism and clear communication left you satisfied with your visit. Thank you for your kind review and the five star rating.

Vurdert til 5 av 5 stjerner

The Team at Ancaster

We were a bit unsure about visiting Ancaster Nissan Epsom, but Sarah, Ali, and the team were very helpful. They took time to discuss our needs and helped us choose a car that suited us. The test drive was useful, as they answered all our questions. When we picked up the car, everything was explained clearly, which made us feel comfortable with the features.

23. mai 2026
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Hi Chris, thank you for your fantastic review and the five star rating. We are delighted to hear that Sarah, Ali and the team made your visit to Ancaster Nissan Epsom a positive experience. It is great to know they took the time to address your needs and ensured you felt comfortable with your new car. We hope you enjoy driving it and look forward to seeing you again.

Vurdert til 5 av 5 stjerner

Paskal took the time to go through…

Paskal took the time to go through everything clearly and made sure I understood. He helped me set up the app on my phone, which was really useful, and said I could reach out if I had any more questions. He didn’t rush anything and was very patient during the handover. It was all handled smoothly.

23. mai 2026
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Hi Julie, we are thrilled to hear about your positive experience at Ancaster Hyundai Croydon. Thank you for your wonderful review and the five star rating. Paskal will be delighted to know his patience and clear explanations made the process smooth and helpful for you. We hope you enjoy your new vehicle and look forward to assisting you again in the future.

Vurdert til 5 av 5 stjerner

I felt well looked after during the…

I felt well looked after during the process of finding my car. Maya was very helpful and took the time to explain everything clearly, which made things much easier to understand. She was approachable and patient, ensuring I was comfortable with each step. I'm really pleased with how smoothly everything went.

22. mai 2026
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Hi Kirsty, we are delighted to hear about your positive experience at Ancaster Nissan South Croydon. It is wonderful to know Maya provided such helpful and patient guidance, making the process smooth and easy for you. Thank you for your fantastic review and five-star rating.

Vurdert til 5 av 5 stjerner

I was a bit unsure at first

I was a bit unsure at first, but the team at Ancaster Nissan Eltham were quick to respond and kept communication clear throughout. Vernon was very helpful and made an effort to sort out my issue. It made things easier than I expected.

22. mai 2026
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Hi John, thank you for your five star review. We are glad to hear that Vernon and the team at Ancaster Nissan Eltham were able to assist you and make the process smoother than expected. We appreciate your kind feedback and look forward to helping you again in the future.

Vurdert til 5 av 5 stjerner

Easy process

I found the whole process quite straightforward. The collection and redelivery of my car made things so much easier, as I could focus on other things during the day. The driver was friendly and helpful, which put me at ease. Everything was explained clearly, so there wasn’t much to worry about.

22. mai 2026
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Hi Kingston, we are delighted to hear about your positive experience at Ancaster Nissan Slough. Thank you for sharing your feedback and for the five star rating. We are glad the collection and redelivery service, along with our friendly driver, made the process convenient and stress free for you. We hope to see you again in the future.

Vurdert til 5 av 5 stjerner

I had a great experience at Ancaster…

I had a great experience at Ancaster Hyundai Chislehurst. Stuart kept me informed during the whole process and provided regular updates, which made things run smoothly. He explained everything clearly and helped make the process straightforward. I’m very happy with how it all went.

22. mai 2026
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Svar fra Ancaster Group

Hi Michael, thank you for your fantastic review and five star rating. We are thrilled to hear that Stuart provided clear communication and regular updates, making your experience at Ancaster Hyundai Chislehurst smooth and straightforward. We truly appreciate your kind words and look forward to assisting you again in the future.

Vurdert til 5 av 5 stjerner

Excellent service Ancaster Shepperton

The team made the process straightforward and put me at ease. They were friendly and professional throughout, which left a positive impression. I felt valued as a returning customer, and the support provided was appreciated. It was good to feel looked after during what can sometimes be a stressful experience.

23. mai 2026
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Svar fra Ancaster Group

Hi Nisaar, thank you for the wonderful review and five star rating. We will be sure to share your kind words with the team and hope to see you again in the near future. Best regards, Ancaster MG Shepperton.

Vurdert til 5 av 5 stjerner

I dealt with Luke during my visit

I dealt with Luke during my visit, and I have to say he made the process feel very comfortable. He was highly professional but also very personable, which put me at ease right away. There was no pressure at any point, and he took the time to understand what I needed without pushing anything on me. His approach felt natural and genuine, which really stood out. Having run a company myself in the past, I can recognise someone with a strong work ethic and great people skills, and Luke has both in abundance. It’s clear that he’s an asset to Hyundai, and I truly hope his efforts are valued as they should be. The experience left me feeling confident about my decision thanks to his professionalism.

21. mai 2026
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Svar fra Ancaster Group

Hi Martyn, we are delighted to hear about your positive experience at Ancaster Hyundai Chislehurst. It is fantastic to know that Luke's professional yet personable approach made you feel comfortable and confident throughout the process. We will be sure to pass on your kind words to Luke and recognise the excellent service he provided. Thank you for taking the time to share such detailed and thoughtful feedback.

Vurdert til 5 av 5 stjerner

Purchasing of new car.

Professional service from start to finish. Previously purchasing a new car the turn around was several weeks. This time 1 week from start to finish and was ketpt informed throughout the period.

16. mai 2026
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Svar fra Ancaster Group

Hi Richard, we are delighted to hear about your positive experience at Ancaster Nissan South Croydon. Thank you for sharing your feedback and for the five star rating. It is great to know you appreciated the professional service and quick turnaround time. We look forward to assisting you again in the future.

Vurdert til 5 av 5 stjerner

I recently visited Ancaster Nissan…

I recently visited Ancaster Nissan Heathrow and found the experience to be straightforward. The team provided honest advice throughout, which made the process easier to navigate. They explained all the finance options clearly and went through everything in detail without any surprises later on. I appreciated how they laid out the different choices available, making it simple to decide what worked best for me. They were very helpful and resolved my issue as quickly as possible, leaving me quite satisfied by the end.

20. mai 2026
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Hi Gerry, we are thrilled to hear you had such a positive experience at Ancaster Nissan Heathrow. It is great to know that our team was able to provide honest advice, clearly explain the finance options and make the process straightforward for you. We are especially glad we could resolve your issue promptly and leave you satisfied. Thank you for your kind review and five star rating.

Vurdert til 5 av 5 stjerner

I attended for my vehicle MOT and Vern…

I attended for my vehicle MOT and Vern on the Service Desk was very helpful. I thought extra work was needed based on comments from my previous MOT, but he explained those comments clearly and reassured me that the work could be scheduled by the next MOT. He took the time to go through everything thoroughly and was polite and professional throughout. The experience was straightforward, and I appreciated how well everything was explained.

20. mai 2026
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Svar fra Ancaster Group

Hi, we are glad to hear you had a positive and straightforward experience at Ancaster Nissan South Croydon. Vern will be pleased to know his thorough explanation and professional approach were appreciated. Thank you for sharing your review and rating.

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