Ancaster Group Anmeldelser 

The process of getting my new car was easy and straightforward. Luke made everything run smoothly. He even picked me up from home when it was time to collect the car, which I really appreciated. The whole experience felt comfortable and hassle-free. I felt well looked after throughout.
Thank you Ed.

Today my visit to Ancaster, was truly amazing! 1st class customer service from Vanessa, Anita and Eddie! Nothing was too hard for either of them to do! I have been recommending Ancaster to family and friends, who are extremely happy!

Truly amazing customer care and first class service from Vanessa Anita and Eddie. They went above and beyond to make sure my customer needs were met.

Anita was absolutely amazing 👏
She took me through everything and was understanding and helpful especially as I suffer from anxiety.
Anita helped me pick a car that was suitable for my progressive rheumatoid arthritis.
Checking I was able to get in and out easily and that I understood driving an automatic car. I always drove a manual before.
I cannot state how great Anita was to me.
If I could give her a million stars I would in a heartbeat.
Thank you Anita 😊

The process of purchasing my vehicle was smooth and straightforward. Jurie was helpful throughout, ensuring that everything was handled efficiently. Communication was clear, and any questions I had were addressed promptly. The paperwork and final handover went without issue, which made the experience much easier than anticipated.

I am pleased with how things were managed and would consider returning for future purchases due to this experience.

The process turned out to be really straightforward. Special thank you to Barry- he was very professional and friendly, making everything feel much easier than we expected. He kept us updated throughout and was quick to reply whenever we had questions. It felt like things were handled promptly, which took a lot of stress off us. We were happy with how smoothly everything went in the end.

I recently purchased a car and found the process smooth and well organised. The staff didn’t pressure me at any point and allowed me to take my time when making decisions. Everything, including handling the payments, was straightforward and effective. It all went as expected without any hassle.

Booked the service online, and within two days, I received a follow-up call to confirm. Dropping off the car was straightforward, and booking in was handled smoothly. I was kept informed throughout and notified when the car was ready for collection. Picking it up went without any problems, and all paperwork was provided. My only small observation is that previous dealerships I’ve used cleaned the car before returning it, which wasn’t done here despite being a main dealer.

I went in for a test drive, and Anita was helpful and professional throughout. She took the time to ensure the car suited my health needs and kept me updated on the order process.

The process was straightforward and well explained. Michael was welcoming and efficient, making everything clear from the start. Communication was good, with regular updates to keep me informed along the way. I felt looked after throughout, which made the whole experience much easier. No issues at all.

I visited Ancaster Hyundai Croydon and found the dealership to be clean and professional. The atmosphere felt welcoming, which helped me feel more at ease since I was a bit unsure initially. Everything seemed well organised, from the layout of the showroom to how they managed appointments. I also appreciated that they gave honest advice without making me feel pressured into anything. It made the experience much less stressful than I expected, and I left feeling confident in my decisions.

Amazing service,great team

Grossly disappointed with the sale service. I was immediately withdrawn the feedback link because they are aware of the dissatisfaction. Important information was withheld from the sale, only found out after I sign the papers. I felt tricked into buying a car, with different specifications. No letter of apology. Very much disappointed with the management.

The team took the time to explain everything clearly and answered all my questions, which made the process much smoother. It was nice that Edward Suares reintroduced himself after several years, and his promotion seems well-deserved. However, the showroom seating could be more comfortable during longer visits.

I was a bit unsure about finding the right car, but Petar made it easy. He was polite, professional, and patient while helping me stay within my budget. I left with a car I’m happy with.

The showroom had a welcoming and friendly atmosphere, which made the visit comfortable. Communication was clear throughout, with all questions answered promptly. Kieron was professional and ensured everything was explained without feeling rushed. The process felt efficient, which I appreciated. The dealership seemed well-organised and approachable, making it an easy experience to navigate.

The staff at the Service desk were polite and approachable. They kept me informed throughout, which made the process much easier. Communication was clear and timely, so I always knew what was happening with my car. The team handled everything in a professional manner while still being friendly, which left a positive impression.

I collected my vehicle without any issues.

I would like to thank Katie Prince (Ancaster Nissan Slough), for her outstanding customer service throughout this process. She was extremely helpful, professional, and went above and beyond to accommodate us. Katie managed to arrange a courtesy car for us on the very same day, which meant we could continue with our daily commitments without major disruption.

She has been supportive and responsive throughout the entire period while our car has been at the dealership due to a software issue. Her communication, dedication, and willingness to help made a stressful situation much easier to manage.

Thank you, Katie, for your excellent service and for always doing your best to assist us. It is greatly appreciated.