Today I spoke with Amber on the Amazing Clubs Support Team to obtain some clarification as to who was sending us the Wine and Cheese. Amber was very helpful and professional to deal with. Apparently o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been sending beer of the month club for a number of years. For the first time he received an order with a broken bottle which caused the bottom to fall out. I spoke with Ben and he was so helpf... Vis mer
I called to order a gift card for my Brother's birthday. I was connected with Ben who did a great job explaining the process and getting me set up, even showing me how to print out the last minute i... Vis mer
I had such a nice experience with Amber at Amazing Clubs! She was incredibly friendly, genuine, and pleasant to talk with. She took her time to understand what I needed, was very thorough and help... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Responsive
We have been very pleased with the responsiveness of Amazing Clubs. We ordered 2 flower subscriptions from them and there were issues identified with each order. Amber followed up with me for both. She was professional, courteous and a pleasure to deal with and was quick to rectify the problems quickly.
Great to have someone help that's not a…
Great to have someone help that's not a robot. She helped with everything we needed help with.
Read the small print
I note the positive ratings for Amazing Clubs. I had a different experience.
I purchased a beer subscription for 3 months for my son's birthday. First and third delivery went without problem. The second, no one was home to sign, and it was returned. When I found out I contacted customer support. I was told that I was too late. The deadline of 15 December had passed. The business practices were explained as was the administrative apparatus for filing a refund/reshipment. They would be happy to resend for a reshipping fee of $53.95
Just my bad luck to miss that deadline but I won't be doing business with them. They took my money and delivered noting but fine print and usurious fees. i think buyers should be aware that if signature at delivery could be a problem, read the fine print and filing requirements and make sure the risk is worth purchase.
R. Kastens
Order confirmation number: 229481
Diego was TERRIFIC!
Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was told by my sister, after the fact, that it would be better if it was sent to her home a mile away. She could get the flowers arranged easier than our mother. I called Amazing Clubs and explained the situation to Diego who helped me modify the delivery address and name. He also updated me on the fact that weather conditions in locations where the flowers come from may result in a delay in January's delivery. He was kind, professional and very informative!
Diego was the best agent ever he needs…
Diego was the best agent ever he needs a pay raise and paid time off.
Hello!
Hello!
I just wanted to let you know that Ben was awesome and was able to assist me quickly and painlessly. The experience was excellent. Ben’s assistance with my questions was a very pleasant conversation.Thank you Ben for your help!
Great customer service!
My wine gift showed up right on time with no issues. I am moving soon and had to call customer service to have them update my account to my new address and Amber was really helpful and nice. It’s been a great experience so far!
Kendra did a GREAT job taking my order…
Kendra did a GREAT job taking my order she was very quick took no time at all and she was able to answer all my questions I had.
Amber,
Amber,
was personable, knowledgeable and so courteous. She took me Step by step how the program worked and helped me through the order with patience.
Thank you so much!
Beth Pearson
Delay in delivery of Ice Cream gift
Once again there was a delay in the ice cream gift delivery. I received an email stating it would be shipped on 1/5/26 or 1/6/26. Should take 2 days since it was ice cream. On 1/8/26 the tracking information indicated that there was a delay and the shipment would be late. On 1/9/26 I called customer service at Amazing Clubs and talked with Amber. This is the 2nd time I have spoken with Amber regarding ice cream deliveries. In September when the shipment never arrived Amber arranged to have a replacement sent. When I talked with her on 1/9/26 she advised that I wait until 1/15/26 to see if the shipment arrived and if a problem to call back and the problem would be rectified. In both cases Amber was courteous, listened attentively to the problem and provided a solution. She is an outstanding Representative for Amazing Clubs and is the epitome of excellent customer service. Amber is the reason for the 5 star rating.
The ice cream gift was delivered today and the condition of the ice cream is less than satisfactory. As a gift it is disappointing.
Perhaps there is a way to insure a more timely delivery since this IS ice cream and melting does become a factor.
Amber was very helpful
Amber was very helpful, and answered all my questions.
Amazing Clubs - Excellent gift and knowledgeable Support!
Amazing Clubs is an excellent choice for a gift that gives over and over. With monthly or bimonthly delivery and a select number of shipments the gift is long lasting.
Today I needed help getting my account set up and called the 1-800 support number and Amber was quick to answer and resolve my issue. Within minutes my account was setup and she assisted with changing my membership from the Pasta of the month club to the Breakfast Club. Very impressed with the quality and innovative approach to Amazing Clubs. Especially satisfied with Amber and her cheerful attitude and knowledge of the system that allowed her to quickly resolve my concerns. 5 Stars to Amber and Amazing Clubs!
She Listened
As a first time customer, our late December flower offering was delayed due to the holidays. It arrived in the first week of January and the arrangement of exotic flowers was beautiful. However, it only lasted a couple of days despite being cared for per your instructions. Several of the flowers pretty much dried up immediately, and one only opened a third of the way. I spoke with Amber today and told her the story. She immediately offered me an extra month on the back end of my subscription correcting the problem, and thus making me whole. She listened patiently and was clearly concerned with the problem. She is certainly a keeper.
Amber is the best!
We received a lovely box of wine today from a mystery person. I called Customer Service and Amber answered the call. Your company is fortunate to have such a friendly, efficient and professional person in customer service.
Great experience.
Karen Shaw.
Great product, great customer support
I recently subscribed to AmazingClubs in Alberta Canada, and had a shipping issue resulting in a damaged package. It was not the fault of AmazingClubs at all, but they replaced my package anyway, which is above and beyond customer service. I worked with Kendra, a Senior Customer Support Representative, over email, and she responded almost instantly throughout our conversation and was very helpful and understanding. I received my subscription as a gift, and I would recommend this service to anyone.
Ice Cream Subscription
I gave my son-in-law an ice cream subscription for Christmas. He was not impressed with the quality of the product. I wasn’t impressed with how long it took for him to receive the first shipment.
Lesson learned about Amazing Clubs.
Had a question about a shipment
Had a question about a shipment, and Hunter responded immediately. Haven't tried the wine yet, but it looks interesting!
Amazing Clubs is amazing!
I gifted my husband and son their beer-of-the-month club for twelve months one Christmas. They have asked me to renew the gift for the fourth year in a row now! They love it! Amazing Clubs has not only given them a fun variety, their customer service is terrific! They automatically skip months where heat might affect the quality/flavor of the beer, then extend the club for another month in compensation. They also immediately add a month for any missed deliveries or deliveries where a bottle is broken or missing. Their customer service representatives are a delight to speak with, as attested by my son, my husband and myself. Hunter, who just assisted me today with an information change on my account, proved this level of excellence continues into 2026! Recommend Amazing clubs unreservedly based on my experience!
Amber was very polite and helpful
Amber was very polite and helpful! She was very informative and patient. It was very nice calling and having someone answer right away. We had delays with our orders (I'm guessing holidays and weather), but I was very happy with her call. Thanks!
Kendra to the Rescue!
Had an issues with a GC and Kendra came to the rescue with amazing friendly service and was even able to make a recommendation to get the biggest bang for my buck on my subscription - great experience!
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