Today I spoke with Amber on the Amazing Clubs Support Team to obtain some clarification as to who was sending us the Wine and Cheese. Amber was very helpful and professional to deal with. Apparently o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have been sending beer of the month club for a number of years. For the first time he received an order with a broken bottle which caused the bottom to fall out. I spoke with Ben and he was so helpf... Vis mer
I called to order a gift card for my Brother's birthday. I was connected with Ben who did a great job explaining the process and getting me set up, even showing me how to print out the last minute i... Vis mer
Amber is simply one of the greatest customer service people I have ever dealt with. She is thorough, patient, kind, courteous and most of all, helpful! You have a true gem with her!
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
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Diego was extremely helpful in getting my account straightened up.
Diego was extremely helpful in getting my account straightened up today, March 5, 2026. I had been gifted a 3 month wine club account as a Christmas present. My first 2 bottles did not arrive until yesterday (March 4th) as a total surprise and with no gift card identifying the sender. Diego was able to identify a dear friend of mine as the sender and discovered that I had not received a gift card because one letter in my email was incorrect. Diego was very professional, corrected my account, and made certain that all was well. Thank you, Diego!!
Janice Wardan (a happy wine club member)
Waste of money and thieves
They ship through UPS random dates and won’t adjust if you call and ask. Ridiculous to pay 30+ dollars per delivery and not have any decision on delivery date. Missed out on two deliveries and was told I would have to pay full price to have them re-shipped. Completely wasteful, and I will never again choose this company.
Wine shipment notification
Spoke with Diego who was very helpful. I feel your site is extremely lacking in clarity of when wines are delayed and shipped. For example February wine says shipping which is incorrect. Diego concurred and was able to give me some advice for future shipments. I would say he is extremely polite and knowledgeable!
Kendra in customer service gave me the…
Kendra in customer service gave me the best service I
could ask for. I got a satisfying solution to my problem in receiving my shipments when I may not be home. She gave me options and we got a solution together. Thank you for staying on line with me to come to a solution..
The best customer support team
We have been impressed with our experience with Amazing Clubs. Their customer support is exceptional. Kendra responsed to our question quickly and took care of our concerns.
Ben was great!
Ben was great! He was clear and concise, very courteous and helpful. My children sent me a gift certificate via email more than two years ago. Nowhere on there gave an expiration date. Evidently they do expire and Ben was able to activate it so I may use it! So looking forward to my Olive Oil packages!
Kendra D
Kendra D. was a fantastic customer service rep. She answered my questions and changed my account details in just a few minutes. Truly appreciate having a live person to chat with and quick service! Thanks Amazing Clubs. Thanks Kendra!
Special Gift; Special Service
I needed a gift for my sister's significant birthday. We always talk about chocolate as therapy these days, so what could be better than chocolate of the month? The quality of the chocolate is outstanding. When there was a slight delivery problem, I called customer service and immediately spoke with a human. Amber solved the issue immediately. I know where to shop for my brother's significant birthday this year!
I called customer service and was…
I called customer service and was immediately put through to a CS tech. He quickly and efficiently answered my question. Nice change from the usual, "all of our agents are busy right now, please hold for(ever)"! Thanks.
Ben was so helpful on the phone to…
Ben was so helpful on the phone to place my order !Amazing clubs are great quality ….makes great presents 🎁 Thanks to Ben I was able to get my valentine a gift ! Thanks Ben, and Amazing clubs !!!
Just spoke to Amber and ordered a…
Just spoke to Amber and ordered a monthly Coffee Club membership for a member of my family. Her service was great, her explanations were great and I was impressed. On a scale of 1 to 10 she deserves an 11!
Exceptional Popcorn and Sevice
I received your popcorn subscription as a Christmas gift and was inquiring about the shipping schedule. Kendra replied promptly and provided me with all the information I needed. Her service was as good as your popcorn!
Amazing Service too!
I used Amazing Clubs every year for Christmas gifts and it’s always a hit. Their customer service is great too. I messed up an order recently and Diego was able to correct it for me so quickly and easily. Great experience!
Had the Variety Club as a gift and…
Had the Variety Club as a gift and needed to change one of the choices. Got Amber on the phone and everything was done with ease. I was very Thankful!
Ive been happy ordering amazing clubs…
Ive been happy ordering amazing clubs for family for many years. My experience with Amber, when i needed help over the phone was great! I appreciated the kind help offered by a human!!
Amazing Clubs, always amazing
Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety is offered, and the quality of each product is excellent. I stumbled upon a gold mine when I found Amazing Clubs; voila, all my gifting needs met and exceeded through one fantastic service!!!!
Customer Support was great
Our Granddaughter gave us a seasonal wine club membership for Christmas. We have not yet received our first shipment. We called Customer Support to see if someone could provide tracking information. Amber was very helpful and assisted us with setting up an account. We are very satisfied with the service provided.
Ben was extremely helpful in setting up…
Ben was extremely helpful in setting up my new complex order and also in changing the shipping address of another current order.
He was very professional and pleasant to deal with.
Got 6 month cake of month club for my…
Got 6 month cake of month club for my mom for Christmas 2024. They delivered as promised - every other month. The did email us that August 2025 was too hot to ship, so that slid deliveries. Kinda hard to explain to my mom at the time, but we went with it. Next cake was the pumpkin spice in October - which was tasty! We seemed to be missing a cake after December though, so I called and talked to Diego, after nearly a zero wait time on the phone, and he promptly said - no problem - you have one more cake for sure, and it will ship next week. So I appreciate the customer service.
Responsive
We have been very pleased with the responsiveness of Amazing Clubs. We ordered 2 flower subscriptions from them and there were issues identified with each order. Amber followed up with me for both. She was professional, courteous and a pleasure to deal with and was quick to rectify the problems quickly.
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