Today I spoke with Amber on the Amazing Clubs Support Team to obtain some clarification as to who was sending us the Wine and Cheese. Amber was very helpful and professional to deal with. Apparently o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been sending beer of the month club for a number of years. For the first time he received an order with a broken bottle which caused the bottom to fall out. I spoke with Ben and he was so helpf... Vis mer
I called to order a gift card for my Brother's birthday. I was connected with Ben who did a great job explaining the process and getting me set up, even showing me how to print out the last minute i... Vis mer
I had such a nice experience with Amber at Amazing Clubs! She was incredibly friendly, genuine, and pleasant to talk with. She took her time to understand what I needed, was very thorough and help... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Gave gift of beer club to my son for…
Gave gift of beer club to my son for Christmas the last few years. Had a problem with shipment crossover, and bottle breakage. Ben was very polite and promptly rectified the situation.
By far, the best customer service.
Amber is great
Amber is great. I had to speak with her last month and today. Both times she is friendly, helpful and very knowledgeable!
Diego was great
Diego was great. He handled my issue promptly and professionally and offered creative solutions as well. I'm 100% satisfied with the service Diego provided.
Customer Service
I ordered a 3-month subscription to beer of the month club for my son. The delivery was expected at the end of the month (December) which I understood due to the holidays it may be delayed. On 01/07/2026 the delivery had still not been made, I called and spoke with Diego, he explained no shipments went out on 01/01/2026 or 01/02/2026 but it was shipped on 01/05/2026 and was going to be delivered today. He was very polite and gave me complete information to make sure I was happy with the outcome. Well done Diego!!
I called to discuss a gift membership…
I called to discuss a gift membership that I received
at Christmas. I was lucky to get Amber. She was pleasant, patient and professional. I explained that I might want to change what was to come each quarter during the year. She let me know that changes can be made. And I will be getting back to her after I speak with my gift giver very soon. Thank you, Amber *****
Excellent experience
Kendra was awesome and was able to assist me quickly and painlessly. The experience was excellent. Kendra's assistance with this matter was as smooth as a goldfish moving subtlety under the water!
Amazing Customer Service
I was gifted a club of the month and I just called to see if I could change to a different club. Diego picked up my call at customer service and was not only incredibly polite and helpful, but also efficient. He was able to make the change for me quickly, and he explained all of my options and changes easily. He was great, and it made my experience with Amazing Clubs even more amazing!
And goldfish!
Ben did a great job helping us with our…
Ben did a great job helping us with our order. He took care of us efficiently and was very professional.
Ben, a courteous & helpful employee
Ben was very courteous-he stepped up 2 the plate- clearly an asset to ur company.
Jean Gross
Portions are absolutely tiny.
Received some gift cards from a relative so ordered a the jerky and cookies club. The amount of jerky was 9 oz and the number of cookies we received was 16 normal sized cookies. So this comes out to $3 a cookie which I guess is ok if this is some top notch premium cookie. The cookies are about the taste of a tollhouse cookie but in individual packaging. Jerky was fine and cookies are fine - everything is fine and they did arrive in fine packaging and the communication was fine with the company. I am not giving it a one star because It is technically not a scam because they did send me the items but I have a hard time believing all the 5 star reviews because I am thinking I am being extremely generous in giving them 3 stars.
First shipment is late.
I ordered the 12-month dessert for my wife. Her birthday is the end of November. First delivery in December. The week it was to be delivered, I got a message that because of the holidays, they would ship late. It is January 6, and the UPS site says that they still don't have the item (label created). If there are holidays, you ship early, not two weeks late. My first experience has not been a good one.
Great Costumer Service
As I told Kendra, (goldfish) in an email to her,
"In a day and age where customer service is really sucking, you are doing a fantastic job! I appreciate your quick responses to my emails and the information that you provide in those responses.
It is people like you who will keep me purchasing your product/service"
Really great customer service
I received coffee of the month as a gift. I received my first shipment today and was a bit disappointed that the coffee was ground- and for a machine I do not have.
I called customer service. A real human answered! Ben was really nice and was able to switch my future shipments to whole bean highly recommend!
Amazing Customer Service!
Amazing Customer Service!!
No wait in calling for assistance. Diego took care of my request and understood my reason to cancel. I would use this service again! Amazing food, wine, and overall company policies!
Problem solved ASAP
We used Amazing Clubs for our employees Christmas presents this year and we are very pleased with the variety. Today we had a little mishap and one gift arrived inedible due to mold. My guess is that the package was compromised and it has been unseasonably warm. I spoke to Ben at customer service who was very nice and they are sending out a full replacement gift to my employee. It made everyone happy and I am so grateful that I didn't have to send it back or touch it at all! LOL Thank you, Ben!!!!
Excellent Customer Service
I've been ordering Amazing Club Fruit of the Month for several years as Christmas gifts. This year I had entered a recipient's address incorrectly. Diego called and left a polite message. I called back the next day, and the call went right through. Diego corrected the address and provided top notch customer service.
Amber was kind
Amber was kind, thorough, clear and responsive!
Ben got the job done!
Ben helped me to understand what I had done to get two orders mixed up :)
I have used Amazing Clubs many times and each time the recipients are thrilled.
Many thanks for a great product!
Amber was amazing
Amber was amazing. She was polite, professional, well spoken and knowledgeable. I made two separate orders with no difficulty, delays or problems.
Ben was extremely helpful when I had to…
Ben was extremely helpful when I had to switch my club from bacon (my sister wanted cheese of the month instead) to cheese.
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