Today I spoke with Amber on the Amazing Clubs Support Team to obtain some clarification as to who was sending us the Wine and Cheese. Amber was very helpful and professional to deal with. Apparently o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been sending beer of the month club for a number of years. For the first time he received an order with a broken bottle which caused the bottom to fall out. I spoke with Ben and he was so helpf... Vis mer
I called to order a gift card for my Brother's birthday. I was connected with Ben who did a great job explaining the process and getting me set up, even showing me how to print out the last minute i... Vis mer
Amber is simply one of the greatest customer service people I have ever dealt with. She is thorough, patient, kind, courteous and most of all, helpful! You have a true gem with her!
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
There was a glitch in the ordering…
There was a glitch in the ordering system which would not let me complete my order. I called and was assisted by Amber. She was warm, sympathetic to my problem and took care of the issue easily and immediately. I can now check that off my "to do" list. Thanks, Amber!
Excellent customer service
I needed to track down a shipment of flowers and change the address for future shipments. Amber, the customer representative, was helpful, efficient, and cheerful. She updated the address and sent the link to the current shipment and left a pleasant impression of Amazing Clubs.
Amazing gift with lots of flexibility!
First, I loved that I was able to speak with a live person - Amber. She was very helpful in answering all my questions and helping me set up my account so I can manage/customize my gift subscription as I desire. This is an Amazing Gift that I will enjoy for months to come!
Amazing Customer Service
We had issues with our last delivery in March with the package leaking and partially broken open. However, we had no issue at all getting a delivery for the next month because of the amazing customer service provided, specifically by Hunter. He explained everything in great detail and was really happy to help and immediately let us know we would get the next shipment in April!!!Will definitely be placing a new order in the future. Could not ask for better service and a perfect outcome!!!
Kendra was an awesome help getting my…
Kendra was an awesome help getting my clubs set up for all my families birthdays!!
Kendra saved the day for me
I have placed several orders previously. This time I ran into multiple system problems. I called the support desk and was connected with Kendra. She was patient and professionally handled my issues and successfully placed my order. If it had not been for Kendra, my rating of my experience this time would have probably been a three. Thank you Kendra
Diego was extremely helpful and fixed…
Diego was extremely helpful and fixed my issues very quickly! I love gifting these subscription boxes and it is very nice when the staff is extremely tentative and reliable.
Ben was fantastic
Ben was fantastic! He immediately answered. Found my order and explained why I didn’t receive February delivery. Explained because of weather.
Kendra really helped !!!
We were having trouble with pushing through the order but Kendra helped us by doing it herself.
Thank you Kendra for your help, patience, and courteousness!!
Great help in replacing a missing shipment
Diego at customer service was able to very quickly resolve a missing beer club shipment that my brother had not received.
Issue with delivery
Ordered three clubs for Christmas, two as gifts and one for us. We got the pickles and they were indeed amazing. Unfortunately we never got that third shipment. They stated that they delivered it to the front porch, but there was no sign of delivery on that day (or any other day) via our Ring cam. We waited a while longer, and when we tried to do more about it, we were told by customer service that we waited too long and ran out of time for the window of opportunity for a resend. Probably would have ordered more down the line as well. Disappointing.
Amber extremely helpful with managing deliveries!
Amber was extremely helpful in answering my questions and solving my issue. She assisted me accessing my account and instructed me on managing a gift 6-month coffee deliveries.
Hunter was extremely helpful and…
Hunter was extremely helpful and professional in assisting with a damaged bottle of wine we received. Thank you!
Amber was wonderful to work with
Amber was very knowledgeable, helpful,and kind. She helped me switch to a different club.
Thanks Amber!
Amber was wonderful!
Stellar Customer Service
I can't say enough about the prompt, courteous and absolutely stellar service provided by Kendra at Amazing Clubs. I had a minor typo in the gift message, but it was upsetting to me. Kendra fixed everything quickly - before anything was sent (as a surprise) to the recipient - and then asked if there was anything else that could be done to help out. Five stars doesn't seem like enough!
Amber was extremely helpful and…
Amber was extremely helpful and knowledgeable as well as being very pleasant. Great job!!
Poor product
Received the pickle subscription as a gift. I love pickles, but these ones are mushy and don't taste fresh. It's a bummer to get all this packaging and terrible pickles that so far have all ended up in the trash.
Ben is a patient and knowledgeable
Ben is a patient and knowledgeable. He guided me thru all the steps necessary to provide seamless ordering of a surprise gift.
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