Today I spoke with Amber on the Amazing Clubs Support Team to obtain some clarification as to who was sending us the Wine and Cheese. Amber was very helpful and professional to deal with. Apparently o... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have been sending beer of the month club for a number of years. For the first time he received an order with a broken bottle which caused the bottom to fall out. I spoke with Ben and he was so helpf... Vis mer
I called to order a gift card for my Brother's birthday. I was connected with Ben who did a great job explaining the process and getting me set up, even showing me how to print out the last minute i... Vis mer
Amber is simply one of the greatest customer service people I have ever dealt with. She is thorough, patient, kind, courteous and most of all, helpful! You have a true gem with her!
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.
Kontaktopplysninger
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
After speaking to Amber, she was so helpful and caring. I will do more business with her in the future.
After speaking to Amber, I felt great with ordering our daughters Birthday gift. Amber assured me about the deliveries. I have ordered several times from Amazing Clubs and am very pleased. We look forward to using your business again. Thank you for being amazing.
Thank you Amber at Amazing Clubs
We have been ordering from Amazing Clubs for years and they just keep getting better!
I made a mistake in an address and wasn't able to resolve it on my own, so I called Amazing Clubs and Amber was great. She resolved my issue quickly and professionally.
So in addition to having a great product, they also have great customer service!!
I made a mistake and they fixed it…
I made a mistake and they fixed it quickly, without any hassle. (I made a 12 month order when I meant to make a 3 month order)
I received a salsa of the month club…
I received a salsa of the month club shipment today and sadly one of the salsas was smashed and all over the box. I spoke to Ben who was very friendly and helpful and assured me a new shipment would be send out next month for the mishap. Appreciate his easy and efficient service to make good on the broken jar. Thanks Ben!
Great customer service from Diego
I received great customer service from Diego. Professional and helpful, he quickly offered a solution and made it good experience. Thank you!
Excellent
Excellent. Appreciate the great customer service.
Customer service helper named BEN was…excellent helping my order go the
Customer service helper named BEN was especially helpful with my order. The experience will make me use the Amazing Clubs often. Thank you!
Terrible experience
Terrible experience. First delivery came broken. Eventually sent a replacement after a month but not the same items which we wanted. Second delivery was shipped and returned to them bc of an address change which customer service told me was too late according to their “policy”. Apparently you need to give 45 days notice. Wouldn’t re-ship. Apparently too complicated. Spoke to a supervisor who offered no resolution other than to blame DHL and me. Even though he said they “value their customers”. What a laugh. Told original rep not to bother shipping the remaining overpriced jelly orders since they are likely to screw it up again. Terrible experience, terrible “customer service.” If you look at their recent bad reviews, they don’t even respond. When they used to respond, they never admit any responsibility - always customer who is wrong. You can leave a review on their site but it never appears - which leads me to believe that many or all are fake.
Great customer service
I had an issue with us being out of town for a delivery of wine and the wonderful gentleman who assisted me was terrific! They made it right!
Amber helped me with my account
Amber helped me with my account. She listened to my problem and straightened it out very quickly. She answered my questions and made me valued as a customer. Amber has wonderful people skills, not always the case today.
Called because I wanted to renew two…
Called because I wanted to renew two gift subscriptions that I had that were expired. The gal who assisted me was knowledgeable, professional, friendly and had a great sense of humor. Thank you!
Amber is the BEST!
Amber is the BEST!! She was so much fun to chat with and had the most friendly, pleasant voice as well. Amber helped me to quickly resolve my concern and get my orders back on track. We discussed our favorite flavors from the Popcorn club and she's got me excited about the ice cream that will be delivered during the summer month. I bought the Popcorn club and a variety club for my dad as gifts and he loves receiving the boxes each month. It's nice to hear the flavors Amber enjoys as well because it gives even more credit to the value of the clubs when the employees have personal experience with the products. I hope Amber has a wonderful day, she is amazing!!
Ben made it so easy to change delivery…
Ben made it so easy to change delivery dates . thanks a million
Wonderful Products & Great Customer Service
Amber was incredibly helpful resolving my delivery issues and offered a great solution! The dessert club and coffee club have both been amazing in terms of both quality and quantity of product. I would highly highly recommend Amazing clubs for the special people in your life, especially those people that already have enough "stuff" in their lives! :-)
My husband and I received three Amazing…
My husband and I received three Amazing Clubs subscriptions for Christmas. We have been so happy with the service and quality of the selections. It is obvious that whoever is sourcing the selections is putting a lot of time, effort, and thought into how to best serve the customers for truly memorable selections each time. It has also been so easy to decide whether or not we want to keep the selections or delay our order until the next month if something is not to our preference. I even had an error message when I sent one of those emails back. I called customer service and the call was answered within one minute by Amber, who easily corrected the error and was so pleasant and kind. I highly recommend Amazing Clubs for quality and customer service!
Very helpful customer service rep
The representative was very nice and was very helpful in correcting a problem with my order. She went over my purchases and explained the situation very clearly. It was a pleasure speaking with her.
If you have a question or problem do no hesitate to call.
I have very little knowledge of working in this electronic age and almost always run into problems when I try. Thank goodness there are a few individuals like Diego. NOT ONCE DURING MY COVERSATION WITH HIM DID HE MAKE ME FEEL ANYTHING BUT AN INDIVIDUAL WHO NEEDED HELP!!! He took care of my order (and questions) in a warm, caring manner. Thank you Diego!!
Amber did an excellent job for me
Amber did an excellent job for me: she found my membership while i was still explaining my problem and immediately told me the remedy for it. She is efficient and cordial and wished me a great day. Such courtesy, clarity, and competence these days is not to be taken for granted!
Excellent service and responsiveness
Amber's customer service was great
Amber's customer service was great! Very pleasant and helpful.
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