Updated Review I'm updating my original review now that my wheelchair has arrived. I originally left a negative review because I couldn't get a response to my emails or WhatsApp messages and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was holding off writing a review as I wanted to see how good the off hire process was. Unfortunately it's the same as the hire process; long delays to the mobility scooter being delivered at 7 d... Vis mer
Superb service from start to finish.They genuinely care and that's a precious rarity The communication response time was was excellent and Lauren was so supportive.The scooter was pristine easy to a... Vis mer
I needed a light weight wheelchair for a short period and needed to get a support for my foot. I had a few questions and queries and needed to speak to someone and spoke to Lauren who went above and b... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Don't buy it. Rent it. Flexibly access the products you need through a simple monthly subscription.
Kontaktopplysninger
Storbritannia
- hello@wuva.com
- wuva.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
they have excellent client service they…
they have excellent client service they were diligent and you can tell they really care about giving you the best service possible. The bikes were great, very light and my kids enjoyed them so much
Wuva have been excellent throughout
Wuva have been excellent throughout. Great choice of bikes, ordering was easy, arrived quickly, brand new bike, and superb customer service throughout. They even came and collected in person when we cancelled as the bike was getting too small for our 6 year old and it's now winter. I would highly recommend Wuva, especially as kids grow so quickly - you get top quality bikes without the upfront cost and the flex to change as they grow.
Excellent choice for kid's bike subscription
I used to subscribe a Woom 2 kid's bike with Bike Club but I can't find any suitable upgrade so I turned to Wuva to ask about a Woom 3 Automagic, which I found to be the best in the market. James@Wuva responded my enquiry swiftly and being very helpful in offering a suitable subscription plan for me.
Although there were hiccups during the delivery, Wuva tried his best to make sure that the bike arrived before my girl's 5 year-old birthday. The bike came very well packed with detailed assembling instructions.
Wuva also said they wont additionally charge for returning the bike upon expiry of the subscription period, whereas Bike Club is going to charge me £30 for that. Overall Wuva's subscription is also more reasonably priced than Wuva. And their bike selections are as good, if not better at times.
Worth giving this startup a try if you are looking for a bike.
Excellent customer service really good…
Excellent customer service really good idea to rent lovely product perfect for what I needed thankuou
Good bike
Good bike, good service, I recommend you for your kids to try with the appropriate size , our daughter learnt in 30 minutes as these bikes are extremely light.
Well done Wuva!
Satisfied customer! Makes travelling simpler and cheaper. Great product, positive experience all round.
I've been using the Strada city bike for a while now
I've been using the Strada city bike from Wuva for about a week now, and I'm really impressed. The delivery was handled with great care, and the bike arrived in perfect condition. Plus, their customer service has been exceptional, always ready to help with any questions I had. Compared to their rivals, Wuva stands out for their superior build quality and attention to detail. It's been a smooth and enjoyable ride so far!
Great options to give your kids a quality bike
Wuva, what a great business which has enabled me to provide my 6 year old daughter with an amazing lightweight bike which she absolutely loves. The bike is a Woom 3 and it has given her the confidence to excel and now she rides all the time. I only wish I had the same option for my older kids when they were that young instead of the run of the mill heavy, low quality bikes that they grow out of quickly. Easy to order great company and efficient.
100% recommend
Such a fantastic and sustainable project
Been using Wuva since Dec 2023! What a great experience- amazing customer service. Love it!
Great bike at affordable subscription…
Great bike at affordable subscription price

Svar fra Wuva
Awesome customer service
Awesome customer service. Goes above and beyond and is very efficient. Hats off to James. Doing a great job. Keep it up.

Svar fra Wuva
Saw it advertised on Instagram
Saw it advertised on Instagram, and the delivery was great. They gave us a welcome pack with some useful information. My husband enjoyed the bottle opener and my son defiantly enjoyed the reflectors!! Would totally recommend if you’re looking for something different to buying a bike :)

Svar fra Wuva
Wuva offered an excellent service from…
Wuva offered an excellent service from start to finish. I was looking for a bike to travel to work with and I stumbled across Wuva through a quick google search. Their website is clear and easy to follow, delivery of my new bike was prompt, and the delivery driver was so friendly! Have already recommend to my colleagues, and will be using again in the future!

Svar fra Wuva
Friendly team and on time.
Overall a good experience, having not rented anything other than my car, saw them advertising on instagram and wanted to test it for a birthday present for my daughter. Arrived on time, they texted us the day before and the day of with a delivery slot. It came ready to go and my daughter loves the bike! Ill check in in 3 months time to give an update on how its going. - Also posted this on google as theyre a small business, good luck Wuva team.

Svar fra Wuva
Great experience with Wuva
Great experience with Customer Service. Very helpful in picking out the right bike for my commute!

Svar fra Wuva
Really friendly delivery team and great…
Really friendly delivery team and great idea! Looking forward to the first service in a couple of months time.

Svar fra Wuva
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







