Wulibike Anmeldelser 

Svar fra Wulibike

21. mai 2026

Hi there,

We’re very sorry to hear about the shipping issue and understand how frustrating this experience must have been.

We take situations like this seriously and would still appreciate the opportunity to look into the shipment details and help resolve any remaining concerns. Please feel free to contact us at support@wulibike.com with your order information.

Thank you for your feedback. We’re continuously working to improve both our shipping experience and customer support.

Svar fra Wulibike

9. des. 2025

Hi There,

We’re very sorry for the inconvenience you experienced. Although our team had been actively communicating with you via email, an unexpected technical issue caused some of your messages not to reach us, which resulted in a delay in resolving your case — and we sincerely apologize for that.

Your replacement request was further delayed due to a temporary stock shortage at Amazon’s warehouse. When the original color was not available, we offered alternative options, but fully understand that they didn’t meet your preference.

We’re glad the issue has now been resolved with a full refund, and we truly appreciate your patience throughout this process.
If there’s anything else we can assist you with, please feel free to reach us anytime at support@wulibike.com.

Thank you for giving us the chance to make things right.

Svar fra Wulibike

9. des. 2025

Hi Michelle,

We’re very sorry for the delay and any frustration this caused. Unfortunately, your package was lost in transit, and due to a technical issue, your email from October 10 reached us later than expected. We apologize for not responding sooner.

We understand that the wait was long, and we were happy to provide a full refund as requested.

Thank you for your feedback — it helps us improve our communication and service for all customers.

Svar fra Wulibike

9. des. 2025

Hi Kyle,

We’re really sorry to hear that you received the wrong size jersey and that the bibs didn’t match the design shown in the photos. This is definitely not the kind of experience we want our customers to have.

Please contact us at support@wulibike.com with your order number — we’ll make sure you receive the correct items or arrange another solution that works best for you.

Thank you for your feedback — it helps us improve our quality control and product listings.

Svar fra Wulibike

9. des. 2025

Hi Alby,

We’re truly sorry to hear that the color of the kit wasn’t what you expected. We understand how important accurate colors are when choosing cycling wear, and we’re disappointed to know we missed the mark for you.

If you could get in touch with us at support@wulibike.com with your order number, we’d love to help find a solution — whether that’s an exchange or anything else that feels right for you.

Thank you for taking the time to share this with us. We’re reviewing our product images and color representation to make sure our customers have a clearer, more accurate view of every item.

Svar fra Wulibike

9. des. 2025

Hello Dave,

We’re sorry to hear that the size of the bike suit wasn’t as expected. Thank you for reaching out to us — our team has been in touch via email and provided a solution to help resolve the issue.

If you still need any assistance, please feel free to contact us at support@wulibike.com. We’re always happy to help.

We appreciate your feedback, as it helps us improve both our products and our service.

Svar fra Wulibike

9. des. 2025

Hi there,

We’re sorry to hear that the Adventure jersey didn’t fit as expected. Our training jerseys are designed to be tight-fitting for performance and typically suit a slimmer build, which can make sizing feel different depending on body type.

Thank you so much for reaching out to us. For customers with similar measurements, our Grace series might be a better fit — it keeps a flattering shape while offering a more relaxed, comfortable cut.

We really appreciate your feedback. It helps us make sizing guidance clearer and continue improving our products for everyone.

Svar fra Wulibike

Lagt ut: 9. des. 2025

Hello Sir,

We’re sorry to hear about your experience and understand how frustrating it must have been. While our team did respond to your initial emails regarding your order, we realize that our replies may not have fully addressed your concerns, and we apologize for any inconvenience this caused.

Your order was delivered on October 8, but we understand the delay in communication made the process stressful. Please feel free to reach out to us at support@wulibike.com, if there’s anything further we can do — we’re always happy to help.

Thank you for your feedback. It helps us improve both our communication and service for future customers.