I ordered a pair of shoes 7/14, paid $55 express shipping expecting them to arrive by 7/17. It’s now 8/4 and the shoes has never left their country. Do not purchase anything from them! They won’t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Amazing daleivery time , quality of product & sale price! I did my order on Monday 24/8 (Greece) and the very next day was at my door. The product ( adidas Terrex x Pharrell Williams ) was on sal... Vis mer
The purchase process do have a hiccup but was promptly solved by WW. The package came super fast, paid the incoming taxes and viola, its here at the doorstep. Shoes were fine except for a faint scuff(... Vis mer
A total let down and upmost a unreliable source for whatever purchase, they pictured a totally different item than i recieved and now are not even willing to take it in as return. i feel totally scamm... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
With over 10 years in the business, Wrong Weather is a leading online store and concept store for Men, featuring a carefully curated selection of menswear labels including: Maison Margiela, Rick Owens, Off-White, Raf Simons, Juun.J, Stone Island and Palm Angels, among many more.
Kontaktopplysninger
Avenida da Boavista 754, 4100-111, Porto, Portugal
- +351 226 053 928
- Customerservice@wrongweather.net
- wrongweather.net
2,1
Under middels
47 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered item and item never came
ordered sweatpants and when they came in package was empty but costumer service claim they have 100% proof sweatpants was inside package. When i opened package there was never any sweatpants !!!
14. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra Wrong Weather
Hi Azie, as per your previous conversation with our Customer Service Department, this has never happened in 10 years working in the industry. We double-check all our orders prior to shipping, including weight - and as we mentioned, the airway bill clearly stated 700gr which is the approx. weight for the sweatpants you ordered.
We have already opened a complaint at DHL to expose this situation, and will process your refund ASAP. Thank you for your comprehension on this matter and our apologies for the inconvenience.
y-3 bag
Ordered a y-3 black airliner bag thought I was in luck since my other one got stolen but no they wanted to cancel my order instead after already providing me with tracking number and details.
28. april 2020
Anmeldelse skrevet uten oppfordring
Svar fra Wrong Weather
Hi, as per our previous conversation, your payment did not go through as it was rejected by Adyen as being fraudulent. We contacted you to evaluate the situation along with your bank, because sometimes, credit cards return this kind of notification from our payment provider (which is widely used by most luxury e-commerce websites). We also provided alternate payment methods to help you complete your purchase, which you did not accept.
Fast delivery
18. februar 2020
Anmeldelse skrevet uten oppfordring
super fast service
super fast service. really great :)
11. februar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Wrong Weather
Thank you Mariana, glad to know everything went great. Your opinion is really important to us!
Refund experience sucked
Edit 10/9/19: I’m bumping up my 1-star to 4 stars because they must have gotten wind of this review and they reached out with an immediate refund of the $14 plus a discount on my next purchase with them..... I’m fully satisfied with this, although I will say that I had complained to their customer service before and nothing was done about it~ it took reading this review and it being “public” before they did anything about it but regardless, it was the right thing to do and I do really appreciate the gesture.
This company offers good prices on brands like Off White, but since they are based out of Portugal, and for some stupid reason do not convert to US dollars when completing US transactions, the return I did on a pair of Off White sweatpants meant that I lost $14 or so dollars in the conversion on my refund, that made me so angry!! What’s the point of offering “free returns” if international customers are going to lose money on the conversion! Get with the times, and offer a conversion to US dollars on your site.
2. oktober 2019
Anmeldelse skrevet uten oppfordring
Svar fra Wrong Weather
Dear Helly,
Please note the 14$ you have lost are not related to US dollars conversion but related to paypal duty taxes once you have purchased the item. You can check it on your paypal transaction details.
However we apreciate your feedback. It is very important for us.
Won’t take returns for wrong size.
Won’t take returns for wrong size.
Stuck with £120 trainers that don’t fit.
24. mars 2018
Anmeldelse skrevet uten oppfordring
Svar fra Wrong Weather
Dear Tracy,
Please note we don't accept returns of limited edition items.
All the information is stated next to the item picture:
"Please confirm your size before purchasing, we do not take returns of this item."
"Not sure about your size, we'll help you!"
Hope you understand.
My Honest Review
Being a huge Off-White hype beast, I was in search of the Off-White Red Arrows Card Holder to match my Red Arrows Crosbody Bag I had recently bought. And of course, the card holder had been sold out EVERYWHERE. I kept snooping on a few sites and Wrong Weather finally added one to their inventory. I bought it right away. I was a little scared since it was a Portugal consignment, I live in the United States. They took PayPal as a form of payment, that made me feel more comfortable purchasing. I love that they don’t charge bogus import fees like other international sites. They processed my order and shipped the next day! It arrived in literally 5 days, amazing service to say the least. It came with it’s dust bag and tags of course. I strongly recommend this shop, I will definitely be purchasing from them again.
12. november 2017
Anmeldelse skrevet uten oppfordring
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