Wrong Weather Anmeldelser 

I ordered a pair of shoes 7/14, paid $55 express shipping expecting them to arrive by 7/17.

It’s now 8/4 and the shoes has never left their country. Do not purchase anything from them! They won’t issue a refund or resend the shoes through another company. SCAMMERS!

A total let down and upmost a unreliable source for whatever purchase, they pictured a totally different item than i recieved and now are not even willing to take it in as return. i feel totally scammed and would recommend anybody to go shopping elsewhere.

Prenda comprada de Stone Island por valor de 304,50€, ojo..más 21€ de envío a pesar de que en su web pone gastos de envío incluidos a partir de 150€, no así en sus términos y condiciones (comprobado) donde si pone que te cobran el envío cuando la prenda está rebajada sea del importe que sea.
No contentos con eso, me llegado el producto eso si, talla pedida y en perfecto estado pero me queda grande, así que en cuanto contacto con ellos para la devolución me indican que tengo que volver a pagar otros 20€ para devolverla.
Inédito en estos tiempos teniendo en cuenta que una u otra es gratuita en cualquier tienda on line del mundo.

En definitiva precios altos, más que el resto de tiendas online y además con doble envío repercutido, nada, nada recomendable, excepto si tienen la talla que nadie tiene…

I I bought a pair of Adidas Ultraboosts online. After 4 months, the soles are falling apart. This has never happened to me with a pair of Adidas shoes. They say they contacted Adidas, but they claim I broke them. It's absurd. I feel scammed. Not recommended.

These are scammers.Dont’buy from them!!!
Fake items .they dont accept also returns

Pedí unas zapatillas, en la web de la tienda , pone que a partir de 160€ no pagas gastos de envío, me hicieron pagar los gastos aunque el importe era superior. La sorpresa fue que al abrir el pedido las zapatillas , caja, factura…tenían talla equivocada ; me obligan a pagar gastos de devolución y sigo a la espera del ingreso del importe

Cannot fault this company. Bought a Casablanca T shirt and a Heliot Emil t shirt both at a good price. Your order has to be over £135 for orders to the UK (because of Brexit etc bla bla bla) so bear this in mind. I ordered them at 5pm on Monday and they came midday on Wednesday, from Portugal…….unbelievable !!!
MANY THANKS GUYS

Last week I have bought for the first time some clothes from Wrong Weather online store. I was attracted to their 15% discount on their sale items. I bought two items; one is twice as expensive as the other one. Everything went smoothly, no human involvement, package arrive very fast to Amsterdam, well wrapped in a sturdy box. One of the items I bought was away too large, I returned it. I agreed with all the return sending costs - € 18,00. The item arrived, inspected all good and I got my refund back in two days.

The amount of the refund is unfairly calculated as I returned the cheaper product. They simply divide the total 15% discount of both item into two, while the returning item is cheaper than the one I keep.

Their calculation:
222,51€ - Item price
108€ - discount of 2 items (one item is 54€)
18€ - return cost
So, 222,51€ - 54€ - 18€ = 150,51€

My calculation:
€ 222.51 - item price
-/- 33.37 15% discount
-/- € 18.00 return costs
€ 225.51 - € 33.37 - € 18 = € 171.14

€ 20.63 higher than their calculation

I am not going to drag on € 20.63 - it is peanut comparing to what I spent with them. It is the principal - their refund policy.

Communication wise, the customer service is very responsive and polite. They are very kind to explain me the calculation. I agree to disagree.

I decided not to shop here anymore and will not recommend this online store.
Now, you decide whether you want to take the risks :)

Superfast shipment, product as per description and a very good price. If I see something I fancy I could for sure purchase from them again

WRONGWEATHER has responded to my original review, claiming that the shoe box was "significantly damaged" because I did not use a protective shipping box. This is completely false and misleading. The shoe box I returned had no rips, tears, or significant damage—the only issue was the seal placed by the courier service, which THEY instructed me to use for the return.

Their refusal to process my refund is not only unfair but also illegal under EU consumer protection laws. According to the European Consumer Rights Directive (2011/83/EU), refunds must be issued within 14 days of receiving a return and cannot be made conditional on the condition of the original packaging.

The shoe box is irrelevant to the product itself, which was returned in perfect condition. This is clearly a tactic to delay my refund, as they now claim they need to wait for a replacement shoe box from the manufacturer. This excuse is completely unreasonable and violates my rights as a customer.

I strongly advise others to avoid shopping at WRONGWEATHER until they learn to respect the law and their customers. This has been a deeply disappointing and frustrating experience.

Very bad. It’s a twinkle.

So bad. Excellence is the last thing you could see. The customer experience is the baddest I’ve experience anytime.

Fiquei muito satisfeito com a minha compra, os ténis chegaram em óptimas condições, no tempo previsto. Correu tudo muito bem, recomendo!

They are very responsive. I live in the USA. They are in Europe. They responded very shortly after business hours opened. I had my answer, I bought some rare adidas with a color not sold in the US and they were sent from Portugal and dropped off at my front door in less than 48 hours.

Legit vendor great service. Would buy from again.

Bonjour,
ce site est d'une rapidité terrible, je m'explique je commander ma paire d'ADIDAS que j'ai du mal a trouver ailleurs, est 3H après je reçois un numéro de suivi (maman) puis 2 jour après je reçois ma paire tout est nickel parfait. Franchement au début je me suis méfier mais maintenant je vous dit vous pouvez commander sans crainte ces site est très sérieux et ils ont de très bonne outfit en plus.
Mr João Pedro Vasconcelos de Wrong Weather MERCI A VOUS !!!
et à toutes l'équipe vous fait du bon boulot est sa fait plaisir.

bonjour au tout le PORTUGAL.

Je suis la commande numéro : #223240

Excelent service and incredible clothes

Servio de devolucion impresentable te cobran de gastos de envío 28€ cuando ya había pagado unos gastos de envío iniciales de 10€, así no se puede comprar en esta tienda

Purchased several Lacoste Le Fleur items from the company. They shipped it all in a flimsy box that was absolutely destroyed during shipping. Some shirts didn’t arrive and some arrived disgustingly dirty. Contacted WW, who told me I’d get a full refund upon returning what actually arrived. They didn’t. Instead, they issued a partial refund and didn’t respond when I called them out.

If you’re a US buyer, BUYER BEWARE. I’ll never do business with these fools again, and I strongly encourage all to avoid them at all costs. I’ve used SVD, BSTN, and many other European stores without a single issue. Only these clowns have created a huge headache. Shame on you, WW!

Will never buy from again, and I suggest you avoid making that mistake.

Ordered a pair of Rick Owens kiss boots to add to my Rick collection.
Shipping was fast however the boots arrived with scratches both on the leather and the transparent plastic heel.

I provided photos the same day the boots arrived and sent an e-mail.
They were dismissive and insinuating in their reply, and mocked that I might not be familliar with “the high quality of natural Rick Owens products”. They also made it clear I do not qualify for a free return, even though I mentioned I am not looking to return the shoes at all as they are the only pair left in my size on any website :-??

I told them if it is debatable wether the leather should have an aged look(even so, shouldnt be scratched) it is clear the heel made of plastic shouldnt have any marks on it.

They never replied again.
Quite an embarassing attitude on whoever replied to the first e-mail.
I’m not sure if this says much about the organisation as a whole, but that person should really be trained again in customer service.

Order #215679

Je recherchais une paire de superstar Y3, que j’ai trouvé 40% moins cher sur ce site, j’ai donc recherché des avis et j’ai fait le pas.
Résultat : article conforme reçu très rapidement (en 3 jours) et excellente communication.
A recommander sans hésitation.
++++