WorkBoots.com Anmeldelser 

91
TrustScore 1.5 av 5

1,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I wish i had read all reviews. I usually do, not sure why i didnt this time. Ordered a pair of Florsheim Work brand steel toe business casual. Initially they dont tell you we need to charge credit car... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered 2 pairs of boots mid june. Money taken immediately and tracking log sent but didn’t progress to sent. Multiple phone messages and emails sent with no response at all. Will cancel PayPal paymen... Vis mer

Vurdert til 1 av 5 stjerner

Still waiting on my boots..... Card was charged the day I ordered them. Tracking information has been unavailable since time of purchase. Ive called and sent several emails only to get 1 response say... Vis mer

Vurdert til 1 av 5 stjerner

This place customer services is the worst. Do not buy from this people. They offer shipping between 5-7 days and my order was placed a month ago and it is not being shipped yet. The explanations are... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,5

Dårlig

TrustScore 1.5 av 5

91 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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1,5

Alle anmeldelser

(91)

28 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Workboots.com is Awesome!

I ordered a pair of Reebok work boots from here and like an idiot then read the reviews afterward and there were many bad ones. I was very nervous and almost contacted my bank to cancel the order but I figured let me give it some time. I think it was two days later I received my shipping info then a few days later my boots. They were exactly what I ordered and I’m so happy they were comfortable because I’m on my 3rd pair of steel toe shoes/boots since I started this job 2 months ago because I couldn’t find ones that were comfortable. What I wanted to really say here is that I don’t know experiences others had here but mine was absolutely perfect. I would most definitely shop here again. Don’t let the reviews scare you this place is great.

14. juli 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Received my boots within 2 days

Recieved my boots quickly I normally buy redwing thought I would give carhartt a try quite comfortable.
I am pleased with workboots .com they honored a nice sale and sent my boots within a couple days. THANK YOU

4. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Customer Saved by Rebecca Dalton

UPDATE 06/03/21: Thank you Rebecca for contacting me both by phone and email. I am pleased that you explained in detail the issues due to the manufacturer. Hopefully, better communication to the Customers of WorkBoots.com can be provided to help alleviate any concerns regarding our orders. Also, thank you for processing my full return. It has posted to my account.

25. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til WorkBoots.com

Svar fra WorkBoots.com

Hi Mark,

Thanks for reaching out to us about the shipping delay on your order. I understand it must have been extremely concerning when you heard that recording when calling in. As I mentioned in our follow up correspondence, the afternoon you had called we were experiencing an outage with our VOIP telephone service provider. I can understand that you would prefer to cancel your order since the product is currently on backorder with the manufacturer. I’m really sorry for the poor experience you’ve had shopping with us and have issued you a full refund.

Thanks,

Rebecca Dalton
Customer Relations Manager

Vurdert til 1 av 5 stjerner

Horrible experience

21. mai 2021
Anmeldelse skrevet uten oppfordring
Logoen til WorkBoots.com

Svar fra WorkBoots.com

Hi Douglas,

I’m sorry for the poor experience you have had. I’m glad we were able to connect on Friday to try and get to the bottom of the missing package. Since you were traveling when our records show the package arriving, I’m hoping it’s with the person who was watching your home. If that turns out to not be the case when you get in touch with them, please reach back out to our team.

Thanks,

Christina

Vurdert til 4 av 5 stjerner

NEVER HAD A PROBLEM WITH THEM.

NEVER HAD A PROBLEM WITH THEM.. HAVE ORDERED SEVERAL TIMES. HOWEVER, THEY HAVE NOW BEEN OUT OF MY BOOTS FOR QUITE A WHILE AND I'M GETTING CONCERNED IF THEY WILL EVER BE AVAILABLE AGAIN FROM WORKBOOT.COM. BUT SO FAR I'VE BEEN HAPPY WITH THEM

29. april 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great company!

Thought I would add a positive review that counteract some of these bad ones. I placed a $400 order with WorkBoots on a Saturday morning, and the money was taken almost immediately. By Monday I still had not received an acknowledgment or order number, I read these reviews and became somewhat worried. However...I contacted WB customer service , received an almost instant response, and my order arrived four days later. So my experience with this company was first rate! Friendly and efficient customer service, good product price, and super quick shipping.

4. desember 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fred did a great job moving my moms…

Fred did a great job moving my moms furniture out of her house. Ensured to wrap everything prior to loading. As well wrapped the exit door ensuring not to damage any pieces or scratch the wall. Pricing was fair and competitive based on the job performed. Handled some very heavy pieces well going up a large flight of steps. I would definitely recommend him as well will be using his services again when I have another move to deal with. Nice guy very professional. DH Chesterfield MO

30. oktober 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I bought a pair of boots that came in &…

I bought a pair of boots that came in & didn’t fit. Normally that would be my problem but NO,they went above and beyond to take back shoes that I wore trying to break them in . They credited my account in a timely manner and I ordered the correct size. They were great boots but even better customer service!!!!!!!!!

22. oktober 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Comfort Guarantee

I bought a pair of boots instore in Albuquerque, NM. (111 Menaul) I'd worn them for 3 days at my new job and even though they were broken in, they were hurting both my heels. I went back to the store where Natasha told me there was a 30 day Comfort guarantee, verified I hadn't wrecked the pair, and gave me store credit towards another pair immediately. Thank you, Patricia!

22. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

WB in Pa.

This is my second pair of Justin work boots lined with GTX bootie, I would not own any other boot. WorkBoots is a great supplier to work with.

27. april 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This place is horrible

This place is horrible! Do not buy from this company! They are thieves!
Quick to take your money, and not ship your purchased item! Customer service is crap! Can't talk to anyone as they are using the covid19 as an excuse to umbrella their company. Such a damm shame!
Ordered close to 5 days ago and still my item hasn't shipped! Nor have I received a tracking number! This place is straight garbage.
No on responds to emails or voice messages!!!
Show some moves in the right direction and I'll change my review of this company!!!

22. april 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic work boot

Just received my work boots Avenger 7723 fantastic boot fit perfect supreme quality and it was very nice of them to send me a complementary pair of work gloves. extremely impressed thank you so much.Not to mention the great price I paid for them.

21. april 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bait and switch?

Placed a order on December 14th and was told my items were on back order. In January I received an email saying the items were still on back order and anticipated shipping was on 1/17/20. Went on the workboots.com website on 1/23/20 and looked up the item I ordered. The price is now $4 higher than when I ordered but the item is no longer on back order and my order still hasn’t shipped. I assume they were holding my order hoping I would cancel so they didn’t have to honor the lower price I ordered at. They got there wish because I did cancel my order and took my business to Amazon! Workboots.com will never get a dollar from me

23. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

NEVER BUY FROM THIS PLACE! Horrible customer service.

Horrible customer service. Bought a pair of boots that arrived defective. I sent them back, it's been 6 days since they received the boots back and I still have not received my refund. And they are not refunding my shipping. Anytime you try to reach a representative on the phone you are on hold forever and they provide zero answers or help. 👎👎👎👎👎

17. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Service sucks

Service sucks. Take your money. No reply on shipping called to find out and was lied to said they would email me with info but never did. They don’t even 1star

29. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Way better places to spend your money…

Way better places to spend your money on boots. They sent me the wrong size and then charge a 30.00 restocking fee on a 200.00 purchase. I sent an email asking about this and got a smart azz reply. Once they have your money you are at their mercy. Make sure you read the "NO HASSLE" refund policy small print. Its no hassle for them they just keep your money !

13. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Sorry excuse for customer service

Sorry excuse for customer service. Ordered boots a week ago. Paid for Express delivery. Waited 5 days. Called and found out that my boots were backordered till the middle of JUNE!! Its only the end of April now. No call no email. NOTHING UNTILL I CALLED! Worst experience ever buying online. I'll never use this company again. Save yourself the aggravation and buy from someone else.

3. mai 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

A little frustrated

I have ordered 3 pairs of work boots from Workboots.com over a span of 10+ yrs. The last transaction is unacceptable. My purchase was 12/26/18 and received them in 01/2019. I ordered in N Calif and order came from S Calif and took over a week. It cost me $9.75 expedited shipping. When I received them there were some issues so I contacted customer service online but did not hear back so I started the return process. I was quickly shipped a return label at the cost of $5.00. Return process waits until receipt of product before credit and will contact you by email. Never got email confirmation but 13 days later got my email response from customer service on how to handle return.
In a world of Amazon small companies need to be a little more competitive to stay in business.

26. januar 2019
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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