WorkBoots.com Anmeldelser 

91
TrustScore 1.5 av 5

1,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I wish i had read all reviews. I usually do, not sure why i didnt this time. Ordered a pair of Florsheim Work brand steel toe business casual. Initially they dont tell you we need to charge credit car... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered 2 pairs of boots mid june. Money taken immediately and tracking log sent but didn’t progress to sent. Multiple phone messages and emails sent with no response at all. Will cancel PayPal paymen... Vis mer

Vurdert til 1 av 5 stjerner

Still waiting on my boots..... Card was charged the day I ordered them. Tracking information has been unavailable since time of purchase. Ive called and sent several emails only to get 1 response say... Vis mer

Vurdert til 1 av 5 stjerner

This place customer services is the worst. Do not buy from this people. They offer shipping between 5-7 days and my order was placed a month ago and it is not being shipped yet. The explanations are... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,5

Dårlig

TrustScore 1.5 av 5

91 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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1,5

Alle anmeldelser

(91)

28 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Selling Used Shoes!

Horrible customer service and both pairs of shoes I ordered were used! Someone returned them! They were muddy, tore up and not new at all... do not buy from this company

4. november 2025
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Svar fra WorkBoots.com

We are very sorry to hear about your experience. This is not the condition we expect our products to arrive in, and we understand how frustrating this must be. Please reach out to our team directly so we can resolve this issue and make it right.

Vurdert til 1 av 5 stjerner

😡20 DAYS LATER AND NO BOOTS😡

Ordered work boots on November 6th and the website still says processing after 20 days. I called several times and tried to cancel but was told that Reebok has to do that on their end since they are shipping directly. She said that this happens a lot with Reebok and I asked while would you still use them if this makes your company look bad and her response was because they offer the boots cheaper to the consumer. Not true, I went with Workboots.com because it claimed to have my size, well I will never use this company again...

6. november 2025
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Svar fra WorkBoots.com

Thank you for sharing this with us. I’m truly sorry for how long you were left waiting, both for the order itself and for the cancellation and refund. That’s not the experience we want anyone to have. While delays can happen with backordered items or manufacturer shipping, it doesn’t make up for the frustration you went through.

Someone on our team has already reached out regarding your order, and I can confirm that it has been cancelled and fully refunded. We hope you’ll give us another opportunity in the future to provide the level of service you should expect from us. If there’s anything else we can do to help, we’re here.

Vurdert til 1 av 5 stjerner

Worst customer service

This place customer services is the worst. Do not buy from this people. They offer shipping between 5-7 days and my order was placed a month ago and it is not being shipped yet. The explanations are not logical and basically you get no other results than getting more aggravated with every call to customer services.

22. november 2025
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Svar fra WorkBoots.com

Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience. Waiting that long for an order is frustrating and I understand why you’re upset. There are times when items may be on backorder or shipping directly from the manufacturer, but that doesn’t excuse the inconvenience you’ve dealt with. This is not the experience we want to provide. Please reach out to us so we can take a closer look and help get this resolved for you. We’d be more than happy to assist further.

Vurdert til 1 av 5 stjerner

This place is a scam!!!!

This place is a scam!!!!! Ordered boots, after 2 weeks of hearing nothing about shipping, I contacted them via email. Emails come in a few days after with all kinds of excuses when website said they were in stock. Been dealing with trying to get a refund for a month now. Called them, what a joke, on hold forever, lady that answered couldn’t help, a call back a few days later saying process is started, 1 week in and still nothing. Luckily I filed fraudulent charges to my card and got money back that way. DO NOT BUY FROM THEM!!!!!

29. august 2025
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Svar fra WorkBoots.com

Klay,

Thank you for taking the time to share your experience. We’re truly sorry for the frustration this situation caused. Some items ship directly from the manufacturer, and we rely on their inventory information to show what’s available. Unfortunately, the data we received was incorrect, and the item you ordered appeared in stock when it was not. We completely understand how disappointing this is and will use your feedback to help improve our processes.

Our customer service team did try reaching you by phone and also sent a follow-up email. We’d really like the chance to make this right, so please don’t hesitate to reach out.

Vurdert til 1 av 5 stjerner

Cancellation & Refund

I ordered shoes, never informed they were not in stock. Had to cancelled. After several calls and emails, still waiting on their Vendor to approve the cancellation and the refund.
I was told it would be 2-3 business days for a credit to be issue but apparently is NOT the case.
STILL WAITING AS WE SPEAK….

18. september 2025
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Svar fra WorkBoots.com

Mario,

We appreciate you sharing your experience and are very sorry for the frustration this caused. Unfortunately, the item you purchased was not available at our warehouse, so we attempted to ship it directly from the manufacturer. We were unaware it was also on backorder which led us to failing to inform you of this in a timely manner. We understand how disappointing this is and value your feedback as we work to improve our processes.

Our customer service team attempted to reach you by phone and also sent a follow-up email. Please feel free to get in touch with us at 636-680-8051. We are available between 8 AM and 8 PM EST, Monday through Friday. We would love the opportunity to make this right.

Vurdert til 2 av 5 stjerner

Shoes arrived VERY used

I bought a pair of $140 boots for my partner as an anniversary present, since they just broke their ankle at their job due to wearing old shoes with poor ankle support. I was pleased to find a pair of new balance work boots in their size, and $30 off. The boots shipped out immediately and arrived on time. They also arrived filthy. Workboots.com didn't even have the grace to run a wet wipe over these dusty, worn in boots that had been on someone's sweaty feet. I will not purchase from this website again.

17. september 2025
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Svar fra WorkBoots.com

Ryan,

We’re truly sorry that the boots you received were not in a new condition you expected. This absolutely falls short of the quality and service we aim to provide, and we sincerely apologize for the inconvenience and disappointment.

We want to make this right. Please contact our customer service team at 636-680-8061 between 8 AM and 8 PM EST, Monday through Friday, and they will be happy to assist you with this issue.

Thank you for bringing this to our attention. We’ll be using your feedback to improve our processes and ensure this doesn't happen again.

Vurdert til 1 av 5 stjerner

Refused to fix their mistake

I ordered composit toe boots. I received steel toe boots. They refused to exchange the boots for the ones I ordered. Do not buy from a company that will not fix their mistakes, you will be sorry.

17. september 2025
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Svar fra WorkBoots.com

Louis, 

 We’re grateful for your feedback and we're very sorry your experience wasn’t better. This isn’t the quality of service we want to deliver. Please know we’ll be using your comments to improve, and we’d welcome a chance to follow up with you directly.

If you received an item different from what you ordered, we want to make it right. Please reach out to our customer service team at 636-680-8061 between 8 AM and 8 PM EST, Monday through Friday, and we’ll be happy to assist.

Vurdert til 1 av 5 stjerner

Ordered 2 pairs of boots mid june

Ordered 2 pairs of boots mid june. Money taken immediately and tracking log sent but didn’t progress to sent. Multiple phone messages and emails sent with no response at all. Will cancel PayPal payment immediately after a month of waiting

16. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

if I could give them zero stars I…

if I could give them zero stars I would. To start I had my shoes delivered later than stated then I of course tried them on walked around my home to see how they felt and they hurt my feet immediately took out the useless insoles put my own in and even then they still hurt my feet and my back was starting to act up as well as I have 4 herniations. Well I attempted to return them and was allowed to however the shoes were shipped back to me and when I contacted customer service they basically told me I was SOL. the shoes I bought were the Reebok Nano X1 composite toes for anyone wondering. you can take my advice or not but I would not shop from them ever. To me it seems like a scam their policy states that as long as the shoe is in mint condition aka unused that you can return them. How are you supposed to know the shoes will fit you if you can test them on? bare in mind again the moment you put the shoes on your feet wether they fit or not they are un returnable. I basically gave them $100 for free by testing on the shoe to assess the fit and make sure it was what I was looking for and what I needed for work. Never will I ever spend another penny on this garbage company I hope this business goes down hill just like the customer service I received.

23. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

NARROW BOOTS

After reading several negative reviews I went ahead and ordered a pair of size 12 B Justin workboots. The boots arrived right on schedule (6-7 days) and were exactly as advertised. They fit perfectly! The price was very fair. Many of the reviews I read were from a year or so ago. Perhaps the company mended its ways and changed for the better. Whatever, I am a completely satisfied customer!!! Thanks Workboots.com.

17. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Still waiting on my boots.....

Still waiting on my boots.....
Card was charged the day I ordered them. Tracking information has been unavailable since time of purchase. Ive called and sent several emails only to get 1 response saying that they cant provide me with any information or even cancel the order and refund the money until end of next week. Horrible customer service. They took my money and ran with it.

4. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I seriously wish I would have read…

I seriously wish I would have read trust pilot before I ordered. I ordered $120 boots and said 3-4 days and tracking would be available. 2 days after ordering, got an email that they had shipped.
4 days after ordering went searching for answers and they said they would send me tracking info, never received anything.
7 days after ordering, made another request for information because I was extremely frustrated and expected my boots, at most, 3 days prior.
10 days after ordering, made another request for tracking info and further details of my order, never received anything.
This is absolutely horrendous customer service and blatant lies pertaining to tracking and shipping information. Customers should never be treated like this, especially when spending money like this and for supplies that are most likely needed for employment.
I feel disrespected and very disappointed and should be eligible for a partial refund, if my boots are even coming!?

24. april 2025
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Vurdert til 1 av 5 stjerner

Terrible provider

Having made two orders recently and no communications or tracking for two weeks and having to follow up every single step of the way is absolutely absurd. I did eventually receive the first order and was told various times that it had been shipped when it hadn’t etc. Etc. I am now 10 days past my second order and I’ve had no communications or shipping. Customer service is absolutely appalling and the bit of business models just deplorable

20. april 2025
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Vurdert til 1 av 5 stjerner

3 weeks later and still not shipped

I placed an order on 4-5. It’s days shy of 3 weeks later and they still haven’t shipped. I called customer service last week and they said they would be shipping from the manufacturer and the manufacturer would email me a tracking number. Never heard anything. Reached back out today requesting refund. All they can do is send the request to manufacturer. I never received a response the first time. Wonder how long a refund will take?? Needed these for work. Paid for faster shipping. Was told they were in stock. If they weren’t. They shouldn’t have taken my money until they were. Strongly feel I have lost this money

5. april 2025
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Vurdert til 1 av 5 stjerner

I ordered my boots about two weeks ago

I ordered my boots about two weeks ago. They’re still saying that it hasn’t removed from Tracy, California, which is funny because right before that when I was dragging it, it was in Wales, Nevada.
And that’s only a couple hours a hour always and I just feel played man I’m
A welder was really bad to eat and I need these boots, but I know for fact that this is a scam because they haven’t updated their order. They haven’t gotten back to me. I tried contacting customer service try contacting FedEx and I just keep getting to go around.

2. mars 2025
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Vurdert til 1 av 5 stjerner

Ordered boots from here for $188 sale…

Ordered boots from here for $188 sale price plus 10% off. They canceled with no reason 2 days later. Ironically the same boots where online now for $219, coupon not eligible. Had to order since kid wants them. 3 days later still no tracking number....WTH??

13. desember 2024
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Svar fra WorkBoots.com

I'm sorry to hear about this bad experience with our site! I requested your order information so I can look into this personally. Our prices do vary for different sales, especially during the holiday time frame, but if we can verify the price you saw we can typically honor it with our Customer Service team. As for tracking, sometimes orders take a few days to process. Our Customer Service team can always assist in tracking down your order whereabouts.

Vurdert til 1 av 5 stjerner

Ordered boots and they used fed ex as…

Ordered boots and they used fed ex as there shipper. Shipping was taking longer than expected and reached out to them in hopes they would get with fed ex to get an idea as to what was happening with the shipment. They had no desire to investigate with FedEx and we're much quicker to cancel the order than they were to find answers as to what was the hold up. I will never use this company again on the premise that they care more about thier sales than the hard working folks they apparently do not give a crap about. If you can't find your own order and care less about someone's money than you do your service it's no surprise why the country is in the state of affairs that it is. Just another money hungry garbage online company. But lesson learned. I'll pay extra from the local stores than have to rely on folks that could care less where there product is at. I'm out 200$ with no boots to show for it. Buy local for people invested in having the products on the shelf, no time was saved and money lost. Garbage company to say the least.

13. desember 2024
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Svar fra WorkBoots.com

I'm sorry to hear you had this experience. I understand your frustration, and can assure you, this is not the way we like to do business. I have sent a request for your order information so I can personally look into what happened with your order. We are a small midwest company who recently switched our shipping carrier to Fedex, and as a result have had some issues, although that is no excuse for the experience you had. I hope we are able to make this right and earn back your business.

Vurdert til 1 av 5 stjerner

International credit card?

Sent me an email that I was using an international credit card...when I wasn't. cancelled the order and won't be ordering from them again.

18. november 2024
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Svar fra WorkBoots.com

I requested more information from you about your order so I can look into this, but have not received it. Sometimes cards are flagged by our anti-fraud detection system incorrectly, but we can usually overturn that with a call or message to our Customer Service team. I'm sorry you encountered this, and hopefully we can make it right!

Vurdert til 1 av 5 stjerner

Buy from anywhere else to run as far away from this company as possible

I bought shoes that said they were delivered. They were not. The picture did not show my apartment number, my door or anything that can be proof it was my place that was delivered to. Emailed workboots.com and was told to bad. Not their problem. Will not do anything about it. For some weird reason you can not leave a normal Google review for their business. Can not upload their response email telling me to bad. Even though there is no proof or was delivered to my house. Filed a complaint with them that was closed less than 12 hours after it was opened because it's not their problem and company policy is once it leaves their building they are not responsible. Horrible company horrible response horrible all across the board. Do not buy from them if you expect some kind of product for your money. Do not buy from them if you expect to get what you paid for. Do not buy from them if you think they care about you as a customer. Your money will be better spent in another store that values customer's and takes responsibility for their deliveries and the people they choose to deliver their product.

14. oktober 2024
Anmeldelse skrevet uten oppfordring

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