Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Terrible company and performance, but great salesman working from day 1 to get that contract signed. He promised the world & underdelivered. He said we could opt into spending an extra $75 per campa... Vis mer

Vurdert til 4 av 5 stjerner

Wordstream has become a great asset to our company and customers. There are a lot of advantages to using their software and two features I love is the QueryStream. This provides us more insight into t... Vis mer

Vurdert til 1 av 5 stjerner

Larry Kim and his new scam company Mobile Monkey are at it again. First with Wordstream and now a Chat bot service, Mobile Monkey. Same deceptive Marketing and advertising. Same SEO to hid... Vis mer

Vurdert til 1 av 5 stjerner

We are not having the best experience with Wordstream. We started using the platform for ads however they changed their service to exclude feeds and now we have been directed to another company GODATA... Vis mer

Informasjon om virksomheten

  1. Online-markedsføring
  2. Medieselskap

Opplysningene stammer fra ulike eksterne kilder

WordStream is a online advertising software platform built for small to medium sized businesses and digital agencies with step-by-step guidance on how to get more leads, customers and revenue quickly from paid search and paid social advertising campaigns.


Kontaktopplysninger

2,3

Under middels

TrustScore 2.5 av 5

571 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Read the fine print, they will gouge you

edit: Replying back and saying "read the fine print" isn't customer service. Why did you bother replying? You sell air. Why put in your contract 30 days notice to cancel when you sell software you can simply turn off? Because you know people don't read the fine print is why, and you want to take advantage. That's the entire reason i wrote this review to tell others about your crappy policies.

I requested service cancellation. I was billed Dec 25th. Requested cancellation Jan 7. There is no way to cancel service from within your account which should have been the first red flag. So I requested cancelation through their customer support. I was told "my request was received" but then you are forced into taking a call from their management to try to push continuing with their service. I didn't take the call and was greeted then with a follow up email asking me to call them. I told them to just cancel the service. Then i received another email saying I will be billed again on Jan 25th for another month of service and my account will be shut down on Feb 25th. I wasn't asking for a partial refund for the 2 weeks I used starting Dec 25th. I was happy to pay for service through the 25th of January. No problem. But to then bill me for another month of service when I clearly have no intention of using it. Buyer beware.

7. januar 2020
Anmeldelse skrevet uten oppfordring
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Svar fra WordStream

Hi Michael,

Thank you for the feedback on this issue. As per your contract and our cancellation terms, you may cancel your subscription 30 days prior to the next monthly billing date. As stated above, you were billed on 12/25/2019 and submitted your cancellation request on 01/07/2020. Unfortunately that was not within the 30 day window prior to 01/25/2020, hence why your last invoice was billed on 01/25/2020. Our apologies for any confusion on this matter. Please reach out to marketingteam@wordstream.com if you have any additional questions or would like to discuss this directly!

Vurdert til 5 av 5 stjerner

The tool is amazing

The tool is amazing! It's easy to navigate, intuitive, customizable, and most important, effective! Since I started using WordStream, my spend has decreased and my conversions, clicks, impressions, and CTR have increased! My account rep is super helpful in our meetings and is quick to respond to emails.

6. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Marketing Software/Service Investment with Immediate ROI

WordStream makes it easy to quickly get started and optimize search campaigns for measurable, quality conversions right from the start. Their team of experts works along with your team to advise and oversee progress. This has given us the ability to train newer strategists and easily manage several accounts. Also love WordStream's reporting tool, 20-Minute Work Week, and easy-to-use interface. This is hands-down my favorite marketing tool and product partner.

4. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

"Personal Marketing Assistant"

WordStream is like my personal "Marketing Assistant" when I am working as a Digital Marketing Manager in an in-house marketing team in a Start-up. It not only helps me boost my productivity but also offers invaluable insights.

30. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Strongly Recommend

I would strongly recommend WordStream for anyone that wants to improve their pay per click performance. Not only have I learned a tremendous amount from by the tool's features, but I've also gained a lot of new tips and tricks through the consulting sessions. If you want to get greater value from your pay per click program, you need to try WordStream!

27. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great for startups and smaller…

Great for startups and smaller companies that are not quite sure how to get their brands out there and seen. Definitely recommend to anyone who is looking to get their name seen by many and their company up and running! Learn how to get results swiftly and efficiently!

24. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

What a massive waste of money!

We've been sold something that we did not need! Everything that their software offers can be done in Google Ads very easily...

What a massive waste of money!

15. desember 2019
Anmeldelse skrevet uten oppfordring
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Svar fra WordStream

We’re sorry to hear of your dissatisfaction with your WordStream subscription. If you’re willing to share more about your experience so we can make strides to make it right, we’d love to hear it. Please email, marketingteam@wordstream.com, with additional feedback.

Vurdert til 4 av 5 stjerner

WordStream makes it easy to understand…

WordStream makes it easy to understand how our ads and keywords are working in terms of driving traffic into our website and increasing our social media presence. It is nice to have everything wrap up into one easy to read report. The transition over was smooth well and recommend their services.

1. november 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The WordStream team has been incredibly…

The WordStream team has been incredibly helpful navigating the complex world of Google Ads. The weekly calls were great at getting my account errors corrected and helping me develop a plan moving forward. You have to do the work but they show you exactly what you need to do to be successful. I highly recommend them.

23. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Full of false promises

Full of false promises, dishonest I would never recommend them to anyone We hired them to improve our Google Adwords and Bing ranking, unfortunately, our ranking went down in both.

16. oktober 2019
Anmeldelse skrevet uten oppfordring
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Svar fra WordStream

Hi Maher,

Thank you for taking the time to provide your feedback. Achieving your goal was our top priority, and in working together, we were dedicated to providing a transparent service. We were excited to see improvements to your lead volume and cost per lead, and are sorry that we could not achieve the desired CPA you had hoped for. Unfortunately, like any marketing effort, the success of online advertising is impacted by many factors – not just the time and effort spent. There were many factors outside of our control with your account, like what was happening in the market, your competition, etc. It’s important to have realistic goals based on the market. Although we couldn’t come to an agreement on what was realistic, we were more than happy to work towards improvement. We’d be more than happy to discuss this or any other questions with you directly and we wish you the best success in your future endeavors!

Best regards, the WordStream Team

Vurdert til 5 av 5 stjerner

Professional and effective service

Very pleased with the customer service that WordStream delivers. Their attention to us is just an email away. WordStream makes it easy to understand how part of my marketing has effects in all other aspects. Very professional service.

3. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This team works hard

This team works hard. I've worked with other agencies who charge their fees and once the campaign is started they basically set it and forget it. With WordStream I am seeing hard work each week. Productive calls and willingness to take the lead in trying new strategies while listening to my business experience and objectives.

1. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

If you run PPC this is a must have…

If you run PPC this is a must have tool, I have been using the tool since Nov 2018. The tool has been able to help speed up my campaign creation from start to finish. I spend most of my day in between my Google Ads Dashboard and Wordstream mixed with my analytics.

The 20 work week is perfect for everyone. Wordstream is always seeming to blow me away with features I have had not played with and my account manager is always looking for ways to help me build a stronger campaign with best practices and more.

My favorite tool is the QueryStream Report helping you to identify new words that have potential in enhanced leads / sales plus it is powerful for managing negative keywords.

My Calls with them are always productive, the nice part is no matter the skill level they have the resources to get you focused in the right direct.

Tons of great features and totally worth the money

Thx WordStream

25. september 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

WordStream is Brilliant

WordStream has helped us turn the daunting task of marketing our law firm in the best way possible into an easy and manageable experience. I would highly recommend WordStream and their services.

23. september 2019
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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