Winparts.eu Anmeldelser 

Laatste tijd veel gekloot slecht bereikbaar via telefoon duurt een eeuwigheid da je er een aan lijn. Met de levering van Winparts ben er een beetje klaar mee wel op voorraad ,niet op voorraad. Snappen het zelf niet het personeel, Bestel niets meer bij hun.

Pese a que hubo problemas ellos se preocuparon de solucionarlos. Desde el primer momento la comunicación fue muy buena y el trato excelente.

Delivery took 6 days in EU - not 1, not 2. The main reason I choosed winparts was the price, after I sent the wrong part back I ended paying the highest possible price in the market. The part that first arrived looked poorly packed, random box, no instructions, it looked like taken from scrapyard. The part even had some damages, but not capital. Then I got another which finally arrived at me 2 months later after the first order. And as I said, at a very high price that I have paid when made the new order, first beeing wrong because of Winparts. Customer support also very slow. All in all, horrific experience.

I ordered Meguiars kit pack large and it arrived in Finland in five business days.The bag is excellent quality. Ordering was smooth and everything went well.

I ordered my part on Wednesday morning, delivery on the part to Ireland, was stated as the "day after tomorrow" which would have been Friday of the week in question. I received an email to state my payment had been accepted almost immediately after the order had been placed. I received no further contact from the company until 9pm on the following day (Thursday) to say they had handed the parcel to the courier. Unsurprisingly I did not receive my parcel on Friday. This meant cancelling an appointment with my mechanic as I had no part for him to fit. Considering the delivery charge was €20 for a small part I find it ridiculous that despite charging that extortionate rate, they waited 33 hours before handing the parcel to the courier, while offering a 48 hour delivery service. I won't use this company again. And would advise others to avoid also if the part is needed promptly.

I never saw that the page was not from the Netherlands. (There is also a dutch site winparts.nl, which I saw much later) I paid €20,- shipping costs while the company is located in the same country. Normal shipping is €7,-.
No reaction received on my mail addressing this issue.

It was exactly as was depicted on the website well constructed of high quality materials as if it was manufactured by the car manufacturer well done for selling quality products

Fast service, easy to navigate website and find the parts I needed.
Fast service and shipping. Parts arrived as promised and it was the correct parts as well.
A very important point for mer was the ability to have all the info in English and not being forced to a language I don't speak simply due to my location.

I ordered the wrong product. I asked for a refund, but I didn't get an answer for days. I had several questions during the order, which I didn't really get an answer to. Customer service is slow or non-existent.

Positive experience with easy ordering and fast delivery. Negative experience due to high postage costs and a damaged original box, which contained the goods ordered intact.

They use UPS only and because of that I didn't get my parcel. UPS should be banned.

The customer service of this company is shocking, I have sent numerous communication via various forms, Whatsapp, email and phone and no response, including no answer to the phone despite waiting on hold for over 30 mins. I placed an order on the 9th of June, the promise of an EU delivery in 2-3 business days has not happened and I cannot get a single feedback from them. This is now the second time this has happened.

Good range of quality parts and competitive prices supported by a good website and fast delivery

item packaging is worn and dirty, not good, doesnt seem to be a new article from storage

Tutto ok spedizione veloce. Materiale ok. Velo consiglio

Always the best customer service, wide range of parts, delivery rates are more than reasonable Vs competition, I always use winparts, saved a lot of money through them Vs main dealer. Been a customer for years, can only recommend to others

The delivery is really quick.
I can filter products for my car using the license plate.
The price is ok.

Everything went smooth, product was delivered quite fast and as expected. Thanks