Warranty Administration Services Ltd Anmeldelser 

280
•
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Recently bought a car (second hand), with a warranty by this company attached. Unfortunately I have had to claim twice in 5 months (disappointing) and each time made a claim due to the issues. On each... Vis mer

Vurdert til 5 av 5 stjerner

Jo and her team Kirsty especially deliver excellent service and make life so much simpler. They are all so friendly and welcoming making what is usually a chore a real delight. Would never go anywhere... Vis mer

Vurdert til 5 av 5 stjerner

Wow after our car breaking down en route to our holiday I wasn’t expecting a warranty claim to be so straight forward, how wrong I was!. Tara dealt with our claim and she was so prompt, so transparent... Vis mer

Vurdert til 5 av 5 stjerner

We just experienced the best customer service ever. Before submitting our warranty claim we read the many Trustpilot reviews in praise of Matthew & Tara. They almost seemed too good to be true, bu... Vis mer

Informasjon om virksomheten

  1. Kjøretøy og transport

Skrevet av virksomheten

Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

280 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(280)

51 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fast feedback

Fast feedback, excellent service, excellent staff. I would have no hesitation in recommending this firm. The lady we dealt with (Tara) was very helpful.
Unusual these days to find a UK business as well run as this!

22. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Throughout the process, WA Service have been thorough and responsive. They have also been helpful and friendly throughout my claim, albeit small, nothing was too much trouble. Matthew was my administrator throughout and he was excellent - thank you!

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer experience

I’ve had an excellent experience with the WAS team. Robert Kenyon delivered outstanding customer service throughout the entire process. He was thorough, professional, and provided prompt resolutions to all issues related to my claim.

By effectively communicating between the dealerships, their management, and myself, Robert made the process seamless and stress-free. I would highly recommend both the company and Robert for their exceptional support and service.

8. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant service from this team

Brilliant service from this team! It took a while for the issue to be diagnosed but they still came through and honoured the reimbursement. Little issue in receiving said funds however that was down to another party and not WAS who were great at chasing this up. 👍👍 Can't fault the service.

29. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I rarely write reviews but Tara sorted…

I rarely write reviews but Tara sorted my claim so quickly and in such a friendly manner. Assumed it’d be a classic 30-mins on hold followed by policy-gymnastics to decline the claim, but instead was met with speed, clarity and advice. 5/5.

16. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Vicky is a star

Vicky was so helpful with everything i needed this week. She responded quickly and ensured items were updated and issued by return.

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service received from Kirsty

Excellent service received from Kirsty. Always will help when any issues arise and also very patient.

Always a pleasure to deal with this company.

Would highly recommend Warranty Administration Services Ltd.

19. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Would not bother with WARRANTY ADMINISTRATION SERVICES LTD

Purchased a car in May 2025 from a main dealer. The Car was serviced as part of the purchase by the main dealer.
The wetbelt has failed after 4000 miles !!!!.
WARRANTY ADMINISTRATION SERVICES have refused the warranty claim, as the wetbelt should have been changed in Dec 2025 and failed in Mar 2026.

We were not told that wetbelt should be replaced before the next planned service in May 2026

I would steer clear of car warranty claims companies and I will not purchase a policy from WARRANTY ADMINISTRATION SERVICES

A poor experience for me

Further to WARRANTY ADMINISTRATION SERVICES eloquent reply.

Do not waste your money on this type of Car Warranty.
As stated the Car WAS serviced by the main dealer at purchase. So there was 2 months left before the next service date. If there is a way not to pay, they will find a way out, but both dealer and company are very quick to take the £498.

Sorry made an error in the above, the car had only done 3500 miles from the last service date, not 4000.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Warranty Administration Services Ltd

Svar fra Warranty Administration Services Ltd

Dear Anthony,

Thank you for taking the time to leave us feedback. We are sorry that your experience did not match up to your expectations.

Your supplying dealer warranty, that started on 22/04/25, does state that you must service and maintain the vehicle as per the manufacturers recommendations for it to remain valid.

You are correct that on your vehicle the timing belt change interval, as recommended by the manufacturer, does show that the belt should have been replaced as a maintenance item when the vehicle was 6 years old, at the end of November 2025.

Unfortunately, as the belt had not been replaced when it should have been the subsequent failure, 4 months afterwards, is not covered by your dealer warranty.

It is always the owner/driver’s responsibility to ensure that the recommended servicing and maintenance tasks are carried out on their vehicle at the correct time/mileage.

We are sorry that on this occasion your dealer warranty has not covered the timing belt failure but that this reply clarifies the reason why.

Best regards

The Warranty Admin Team

Vurdert til 5 av 5 stjerner

Exceptional Service

After sales care is always something that can be concerning, especially when it comes to purchasing a used vehicle.
That has not been a concern at all so far with WAS. Unfortunately within a few weeks of ownership our vehicle developed several faults, but after speaking with Matthew the claims were approved at a speedy rate and with exceptional communication. I'm very impressed with the service we have received.

13. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The whole process exceeded my…

The whole process exceeded my expectations. Upon submitting my claim I received confirmation that the claim was approved within 3 days . No haggling !!!Once I had submitted the receipt the payment was received within 3 working days , absolutely marvellous.

13. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A pleasure dealing with the guys from…

A pleasure dealing with the guys from WAS especially Matthew who has been an absolute superstar throughout my claim. Many thanks Matt.
Small issue with split pipe that manifested to belts being replaced was resolved to everyone’s satisfaction.

9. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Had an unusual warranty situation which…

Had an unusual warranty situation which Vicky took ownership of and resolved for us very efficiently and swiftly resulting in the customers new policy being emailed over to him straight away. Many thanks for your help Vicky that turned out much easier than i expected thanks to you :)

9. mars 2026
Anmeldelse skrevet uten oppfordring

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