I made an online purchase. I loved the low prices and especially the AI specials on some products. I did not like that some of the products I received did not match the picture shown on the website eg... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Pleasantly surprised by the quick and friendly service. I placed an online order then realised that I needed the items delivered sooner. I used their online chat on their website. I was immediately... Vis mer
The experience was outstanding. From time I placed my order. Communication was great. Delivery was done with out waiting too long. Walton treated me like their only customer. Thank you.
Selskapet har svart
Love Waltons but the delivery company doesnt and did not handle my package clearly labelled fragile, carefully. Waltons handled it amazingly. Will shop again.
Selskapet har svart
Informasjon om virksomheten
Om Waltons
Skrevet av virksomheten
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Kontaktopplysninger
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Sør-Afrika
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,2
Bra
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reasonably priced and prompt service
9. juni 2026
Svar fra Waltons
Hi Marlene,
Thank you for your kind review! We are delighted to hear that you found our service both prompt and reasonably priced. We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Top class products with good and clear…
Top class products with good and clear communications where needed. Friendly delivery service.
10. juni 2026
Svar fra Waltons
Hi Sidney,
Thank you so much for your fantastic review! We are thrilled to hear that you are happy with our products, communications, and delivery service. It is always a pleasure working with you, and we look forward to continuing to support your business!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The delivery was super quick
The delivery was super quick, I am happy with the purchase. My business will never need to go in store to purchase again, if it’s this quick.
8. juni 2026
Svar fra Waltons
Hi Precious,
Thank you so much for your wonderful review! We are thrilled to hear that your delivery was super quick and that you are happy with your purchase. It is fantastic to know that Waltons can make things so convenient for your business going forward. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy to order but paying was confusing…
Easy to order but paying was confusing as payment went through but email as received later stating that payment is still due?
3. juni 2026
Svar fra Waltons
Hi Rupy,
Thank you for taking the time to share your feedback. We're pleased to hear that you found the ordering process easy, and we apologise for the confusion around the payment.
Looking into this, it appears that two orders may have been created on the same day. One was completed successfully with payment going through, whilst the other remained on "pending payment" status. This can sometimes happen when going back to a cart or revisiting an order, and it would explain the email you received stating that payment was still due.
Thank you for your support.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Svar fra Waltons
Hi Asma,
Thank you for your review! We are delighted to hear that your delivery was fast and that the experience was hassle-free. That is exactly what we strive for. We hope to see you shopping with Waltons again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
It was my very first time ordering…
It was my very first time ordering something and being able to collect it on the same day. That service option was very convenient for me because it means our orders are processed with a sense of urgency. Being able to choose your pick up time gives you some time to make arrangements for pick up even on a busy or day. Thank you Waltons for the great experience.
3. juni 2026
Svar fra Waltons
Hi Zama,
Thank you so much for sharing your experience with us! We are so pleased to hear that your very first order went smoothly and that the click-and-collect option worked so well for you. Ensuring that our customers' orders are handled with a sense of urgency is something we take great pride in. We hope to welcome you back again very soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Svar fra Waltons
Hi Alta,
Thank you so much for your wonderful review! We are delighted to hear that you received a good quality product and that it was delivered quickly. We look forward to serving you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Svar fra Waltons
Hi Marian,
Thank you for taking the time to leave us a review! We are so pleased to hear that you found our communication and efficiency excellent. We will continue to strive to provide the best service possible.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Super Fast delivery!
28. mai 2026
Svar fra Waltons
Hi Bianca,
Thank you for your fantastic review! We are thrilled to hear that your delivery was super fast. We hope to see you shopping with us again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Svar fra Waltons
Hi Rick,
Thank you for your kind review! We are delighted to hear that you had a positive experience with both your order and our delivery service.
We look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Different colour product delivered
The picture on Waltons website was of a blue item. When it arrived, it was bright pink. While we opted to just keep it, it is still frustrating that it wasn't what we hoped to receive.
5. juni 2026
Svar fra Waltons
Hi Brandon,
Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience caused by receiving a product that differed from what was displayed on our website. We completely understand how frustrating this must have been, and we are sorry that your experience did not meet your expectations.
A support ticket has been opened for you, and you are welcome to reply to it directly so we can assist you further.
We hope to have the opportunity to make this right for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Svar fra Waltons
Hi Nichola,
Thank you for your lovely review! We are so pleased to hear that you experienced fantastic service delivery. Your kind words mean a great deal to our team, and we look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Excellent service
1. juni 2026
Svar fra Waltons
Hi Andrew,
Thank you for your kind review! We are delighted to hear that you received excellent service. We appreciate your support and hope to see you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
They had the best deal on the Niimbot…
They had the best deal on the Niimbot labels printer. Made an online purchase 2pm and the following morning the items were delivered. Impressive service.
4. juni 2026
Svar fra Waltons
Hi Yusuf,
Thank you for your wonderful review! We are thrilled to hear that we had the best deal on the Niimbot labels printer and that your order was delivered so promptly. We truly appreciate your kind words and look forward to serving you again.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Svar fra Waltons
Hi Nonyana,
Thank you for leaving us a review! We are glad to hear that you found the ordering process easy. We are always working to make your experience as smooth as possible and hope to see you shopping with us again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
From placing the order to receipt of…
From placing the order to receipt of the cartridges it was a pleasant experience.
1. juni 2026
Svar fra Waltons
Hi Barry,
Thank you for your kind review! We are delighted to hear that the entire process, from placing your order to receiving your cartridges, was a pleasant experience. We look forward to assisting you again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
I had great service from Waltons
I had great service from Waltons - fast delivery and frequent updates on how my order was processed from checkout up to delivery.
29. mai 2026
Svar fra Waltons
Hi Stephan,
Thank you for your fantastic review! We are so pleased to hear that you experienced great service, fast delivery, and regular updates throughout your order process. It is always our goal to keep our customers informed every step of the way. We look forward to serving you again!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Good service
29. mai 2026
Svar fra Waltons
Hi Raymonda,
Thank you for taking the time to leave us a review and for your kind words! We are glad to hear that you received good service. Should you wish to share any additional feedback, we would love to hear from you via this form: https://forms.gle/vxT2JsQDv5rChQbG9
We hope to serve you again soon.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Our company had an excellent experience…
Our company had an excellent experience working with Waltons. The sales representative was professional, responsive, and attentive to our requirements throughout the ordering process. Communication was clear, the order was handled efficiently, and delivery was completed on time. The products arrived in excellent condition and met our expectations. We appreciate the high level of service and look forward to working with Waltons again in the future.
28. mai 2026
Svar fra Waltons
Hi Dr Kritzinger,
Thank you so much for taking the time to share your experience! We are absolutely delighted to hear that your interaction with our sales representative and the overall ordering process met your expectations. It is wonderful to know that communication, handling, and delivery all came together smoothly, and that your products arrived in excellent condition.
We truly value your kind words and look forward to serving you and your company again in the future.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Delivery was so fast
Delivery was so fast, the price is so reasonable compared to other retailers
22. mai 2026
Svar fra Waltons
Hi Amanda,
Thank you so much for your wonderful review! We are thrilled to hear that your delivery was so fast and that you found our pricing competitive. We always strive to offer great value alongside excellent service, and it means a lot to know we are hitting the mark.
We look forward to serving you again soon!
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.