Wallpaper Shop Anmeldelser 

154
•
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

A fantastic company with excellent customer service, fast delivery and brilliant quality products. They were beyond kind in helping my son find the perfect space themed wallpaper for his sensory room.... Vis mer

Vurdert til 4 av 5 stjerner

Great range ; great delivery ; very quick and reliable no fuss and no nonsense even when posting outside the uk ! Very good value ! Quality reasonable good due to price ; decorator did not recommend t... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Dissapointed item took 2 weeks to arrived. I only received 1 roll of paper and ordered 2. Customer service blamed courier stating box must javd been damaged although it arrived in plastic bag. They h... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had never heard of the company before, but was impressed with their website and collection of stunning and wonderful and different designs i had never seen before. I bought one particularly it... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

At wallpapershop.co.uk we stock a wide range of wallpaper, bedding, sheets, curtains, ceiling roses, flooring & fablon. We stock wallpaper in all styles, colours, perfect for all rooms including bathroom & kitchens. Wallpapershop.co.uk is a well established wallpaper company that has built up an enviable reputation over the last 10 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining that our products are of high quality.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

154 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(154)

23 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Lovely wallpaper for £4.95 per roll !!!

We purchased brown mosaic type wallpaper for £4.95 a roll.
I must say we were very impressed with the quality of the wallpaper and the fact there was no matching which was a bonus.
The finished job looks lovely and far more expensive than we paid. The pasting of the wall only made it easier to hang so all in all a good job done.

20. februar 2023
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Svar fra Wallpaper Shop

Hello Susan,

Thank you for your lovely review and I am so pleased to hear you was happy with the quality of the wallpaper and the overall finish.

We look forward to you shopping with us again on your next project.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 1 av 5 stjerner

They lost our parcel in their warehouse - apparently that's our problem

Delivery was attempted during the Christmas period when we (among thousands of others) were closed for business. We weren't advised of this attempted delivery, I had to chase it to be told that it had been returned by the courier and was now lost in their warehouse.

Because of time constaints on a project we couldn't wait for the order to be found and then re-sent so we requested a refund.

The refund was £5.95 short, we found out this was because we were still charged for delivery despite there being noone here to accept the parcel.

It isn't our fault that your warehouse was overwhelmed by Christmas orders and our parcel was lost. If the parcel was on hand to be re-sent then we would have accepted this and not requested a refund.

9. februar 2023
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Svar fra Wallpaper Shop

Good morning,

I am so sorry to see you are not happy with the service you received. I have looked into your order and see that you placed the order on the 20th December using standard delivery of 2-3 days to be despatched to your business address. Despite the busy period we successfully despatched your order from our warehouse on the 21st, the following day. There was no notification left to say that your business would be closed over the Christmas period so there was no way of letting our third-party courier, Amazon, know that you wouldn’t be in for you to receive the order.

We aim to despatch our orders as soon as possible and within the time scales of the delivery method chosen. Unfortunately, as a business we too are at the mercy of the couriers and can only apologise for the item getting lost in their warehouse.

Please accept our sincerest apologies.

Kind regards
The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Fabulous 🤩

Great customer service! Amazing wallpaper, great quality! My sons new bedroom looks fantastic! Thank you so much!

7. februar 2023
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Svar fra Wallpaper Shop

Hello Imogene,

Thank you for leaving such a positive review. We are delighted that you love the wallpaper and are happy with our service.

We look forward to you shopping with us again on your next project.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Excellent experience

Found this company through a Google search, and was confident to use based on positive Trustpilot reviews. Fast delivery and as I had over ordered I had a roll to return. My email was responded to promptly and I have received the refund already. Highly recommended company

30. januar 2023
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Svar fra Wallpaper Shop

Hello Joanne,

Thank you for leaving such a positive review.
We are glad we could help.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Good Value, Good Customer Service

I'd selected an unusual quirky wallpaper as it reminded me of my past career. Was great value for money, delivered swiftly and arrived as described. Wrote a review and received a lovely email thanking me for my review. Having read through other reviews on Trustpilot I can see that the company take customer service seriously and provide genuine feedback. Great company - will use them again.

31. januar 2023
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Svar fra Wallpaper Shop

Hello Lynne,
Thank you for leaving a review. And we look forward to you shopping again with us.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

arrived when said,quick…

arrived when said,quick delivery,quality wallpaper,excellent service,cannot fault,would use again,brilliant

20. januar 2023
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Svar fra Wallpaper Shop

Hello Billy,

We are delighted that your order arrived quickly. And thank you for leaving such a positive review.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Excellent Wallpaper

Easy to order, quick delivery, excellent value for money. High quality wallpaper that was really easy to hang. Very happy with purchase and would use this company again.

23. januar 2023
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Svar fra Wallpaper Shop

Hello Sally,

Thank you for the wonderful review & that you would recommend us.

Kindest regards,

The Wallpaper Shop Team



Vurdert til 5 av 5 stjerner

This is the best fastest company I've…

This is the best fastest company I've ever dealt with, I went on line to look for a specific wallpaper and found the exact one, popped it in the basket and click checkout, picked normal postage and clicked to pay, the payment section was secure and easy to go through, once I'd paid I received an email thanking me for my purchase, later that day I received another email stating the wallpaper had been dispatched and low and behold at 10am the next morning it arrived! By 11am it was on my wall. So in just 21 hours my puppy had ripped the wall paper off, I'd found and ordered the exact match and it had been bought, despatched,delivered and put on the wall. Now that's amazing service and I would definitely recommend and use this amazing business again. Thankyou for the amazing service.

13. januar 2023
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Svar fra Wallpaper Shop

Hello Milly,

We are delighted we could help. We do love a happy customer.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Easy and fast delivery.paper very good…

Easy and fast delivery.paper very good quality.

15. januar 2023
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Svar fra Wallpaper Shop

Hello Helen,

We pride ourselves on providing quality wallpaper and fast delivery.
We are delighted you were pleased.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 1 av 5 stjerner

None of the products received .... 3 weeks later!

Please don't waste your time. I placed an order on their website and 3 weeks later still don't have delivery of the products. the payment went through fine including one for the delivery. Spoke to their customer service a number of times and still no joy! they finally managed to send me a replacement after haggling them but even that hasn't arrived.

12. januar 2023
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Svar fra Wallpaper Shop

Hi Fatema,

We are very sorry for the issues with the couriers you have experienced with this order. We have endeavoured to get the parcel to you as quickly as possible but we are at the mercy of the couriers. Further to our conversation today, Friday am, we have sent out a third parcel with a different courier for delivery tomorrow.

We hope that when you receive your items you are happy with the order.

Once again, we are very sorry for the courier issues with your order.

Kind regards
The Wallpapershop team


Vurdert til 5 av 5 stjerner

Great experience

Easy to use website, prompt delivery it came quicker than expected. Great quality paper. Will be using them again.

2. januar 2023
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Svar fra Wallpaper Shop

Hello Elizabeth,

Thank you for leaving such a positive review.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Amazing paper to use

Amazing paper to use, good quality and good service from supplier. Will definitely be buying again from them.

9. januar 2023
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Svar fra Wallpaper Shop

Hello Jan,
We are delighted that you think our wallpaper is amazing.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Looks amazing

Sample and subsequent order arrived quickly. The wallpaper was a good price, good quality and easy to apply. It looks amazing!

9. januar 2023
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Svar fra Wallpaper Shop

Hello Louise,

Thank you for leaving a lovely review. We are delighted it looks amazing.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 1 av 5 stjerner

Terrible

The samples I ordered came crumpled up and unuseable.
When I raised the issue they said there was no other way to package them.

15. desember 2022
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Svar fra Wallpaper Shop

Hi Leila,

We are very sorry for how your sample has reached you, at the moment that is our only cost effective option without putting the price of the sample up. Rest assured we are constantly looking at new ways in which we can package them, so your feedback is invaluable to us. Once again, we are sorry.

Kind regards,

Wallpaper shop Team

Vurdert til 5 av 5 stjerner

excellent service

excellent service , excellent products

12. desember 2022
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Svar fra Wallpaper Shop

Hello Graham,

Thank you for your feedback.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 4 av 5 stjerner

Highly recommend ordering from…

Highly recommend ordering from Waalpapershop. They are quick and very efficient with regards to ordering, customer service communication and delivery

7. desember 2022
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Svar fra Wallpaper Shop

Hello Wendy,

Thank you for your positive review.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

SO HAPPY!!!

Didn't even order a sample loved the wallpaper and brought 7 rolls...3 too many so got to return them however, paper went on very well, good quality and looks amazing!! So happy. Paid for standard delivery and arrived the next day.

16. november 2022
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Svar fra Wallpaper Shop

Hello Lauren,

We are delighted that you found your perfect wallpaper without even ordering a sample first. We pride ourselves with our speedy delivery service.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Beautiful wallpaper

Ordered a sample from here, and it's beautiful can't wait to order this properly for my dining room.

23. november 2022
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Svar fra Wallpaper Shop

Hello Emma,

We are so happy that you love the sample. Be sure to send us a photo of your finished dining room. We love to see a room transformation.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

Happy customer....

Great customer service, was easy to order and delivered on time.
The wallpaper I got I absolutely love. Have only ever hung wallpaper twice before but this was so easy to hang, no creases or marks and didn't break the bank. So pleased with it.

8. november 2022
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Svar fra Wallpaper Shop

Hello Laura,

We pride ourselves on our customer service and speedy delivery. Thank you for such a lovely review.

Kindest regards,

The Wallpaper Shop Team

Vurdert til 5 av 5 stjerner

I had a really good service from this…

I had a really good service from this company. I found some wallpaper in the sale section, just what I was looking for. It arrived when the company said it would, the quality was really good and looked even better than on the pictures on the website and at a bargain price. I will definitely be making this my first stop when shopping for wallpaper

31. oktober 2022
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Svar fra Wallpaper Shop

Hello Christina,

Thank you for sharing this lovely review. We are delighted you are happy with your wallpaper. And we look forward to you shopping with us again in the future.

Kindest regards,

The Wallpaper Shop Team

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