SCG Wales & West Anmeldelser 

I can’t speak highly enough of Paula Rowlands, the Customer Hub Co-ordinator at SCG Wales. Every time I’ve had a mobile phone request or query, she’s been incredibly helpful, responsive, and professional. Paula goes above and beyond to resolve issues quickly and makes the process stress free. Her friendly approach and expertise make all the difference. Highly recommend her and the team at SCG Wales!

Excellent
When I took over as Secretary of this company the wifi within the premises was very poor and a detriment to the business.
With the help of the sales team and installation engineers at SCG, we identified our requirements, and now have a system in place that works and benefits to the success of the organisation, both on Wifi and telecommunications.

Always excellent service. Very helpful staff.

The service today from SCG and particularly Jamie was brilliant. A very stressful day for us was made worse by the IT issue. An engineer was sent quickly. Jamie was able to diagnose the problems and resolve them whilst communicating the issues and solutions to us in a calm and professional manner. Jamie is a credit to your company.

SCG are helpful, constructive with their advise and always on hand to assist where required

SCG understand that the telecoms industry is very competitive and it reflects in their services and communication. Since taking on services with them, we haven't had complaints of connectivity drop outs at our offices moved to them. Their customer service is excellent and they are always prompt with responses and updates. Ref 2792278

Friendly, helpful, good communication and resolved my issue quickly

Brilliant service from Dave when we had recent issues adding some software to our system. Dave was very patient and spent a long time finding a solution. Usual very high standard of service and support.

Reference 2821943. Dave was prompt, friendly, helpful and professional in all correspondence. He dealt with our problem really quickly. I can't fault the experience and would highly recommend him and his team.

As always, dealings with SCGWales support are always positive.
Raised a ticket today and Steve Kenny (Senior Technical Service Engineer) resolved the issue within minutes.
Many thanks Steve

ticket ref: 2833316.

Had the pleasure of dealing with this company over the last few years and would highly recommened

I needed to upgrade my companies internet service. I spoke to Cameron and he organised everything for me. He was very helpful and responsive with all the questions I had, which were many!
Thank you Cameron for all your help.

Good expertise from the team.
You can trust these guys and girls. They are very helpful.

Gareth responded to my request immediately and updated our system as per our requirements

Good communication,

Great Communication and fix our problem very quickly. Highly recommend!!

We have used Datakom now SCG Wales for a number of years and have never had any major issues. The technical support team are friendly and helpful Excellent customer service all round. Would definitely recommend.

Thanks to Cameron who put us in contact with an engineer who attempted to fix our problem over the phone when this was not successful and engineer was sent to site the following day and the problem was resolved.

We have had various phone systems for a number of years but the evonex system supplied by SCG Wales is the best by a country mile, it gives us the chance to share calls to any of our drivers at anytime and can be fully managed from the mobile app without having to have someone in the office and that saves us time and money.