I am well on the way now for the switch over to Inspire Telecom. Throughout the whole process I have nothing but praise for the whole experience. Liam & Jessica are so professional & kind, nothing is... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have been with Inspire for a number of years now and while I don't need to talk to a member of staff very often, when I do I find them very friendly and helpful, like speaking to a member of the fam... Vis mer
You took the initiative to contact me to explore and resolve my lack of connectivity. You listened well and gave me clear guidance on how to this would be revolved and what I needed to do.
Megan was extremely helpful & patient when guiding us through the set up of my Mum’s new router box. Thank you for your patience Megan ! We appreciated your reassurance & knowledge as you guided us t... Vis mer
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Informasjon om virksomheten
Om Inspire Telecom
Skrevet av virksomheten
Broadband Made Better.
Reliable broadband and real support for UK homes and small businesses.
Residential Business
⚡ About Inspire Telecom
Inspire Telecom is a UK broadband, phone and mobile provider for homes and small businesses. We operate on the Openreach network, so the lines are the same ones the big providers use. What's different is how we run the service around them.
We care more for our customers than we do about the money. That's the starting point for everything.
The Inspire Service Standard
| 1 | Honest Onboarding. Realistic speeds, full cost from month one, no hidden terms. |
| 2 | Proactive Fault Ownership. We find the root cause, not just reset the router. |
| 3 | 60-Second Human Response. A real UK person answers, on average, within 60 seconds. |
| 4 | Fixed-Price Protection. The price on the contract is the price that gets paid. |
| 5 | Fair Exit, Earned Retention. Customers stay because the service delivers. |
Before you switch anything
Take the free Broadband Stability Score. Fifteen questions, five minutes, personalised results.
Will you take five minutes to find out where yours really stands?
The Inspire Service Standard
Skrevet av virksomheten
- We care more for our customers than we do about the money.
- That's the starting point for everything. Reliable broadband and real support shouldn't be the exception. We operate on the Openreach network, and run the service around it the way we'd want our own broadband handled. A real UK-based person answers within 60 seconds on average. The price on the contract is the price paid for the full term. When something breaks, we find the root cause, not just reset the router. Customers stay because the service delivers.
The price on the contract is the price you pay.
No mid-contract price rises. Ever.
Fixed-Price Protection is one of the five pillars of the Inspire Service Standard. The price agreed at sign-up is the price paid for the full contract term. No annual CPI rises built into the small print. No creeping fees added on quietly. No surprises six months in.
This is a genuine commitment, not a marketing line. If the monthly cost on your contract is £X, that's what you pay in month one, month twelve, and month twenty-four.
Kontaktopplysninger
Inspire Telecom Limited, Alpha House, ME2 4HU, Rochester, Storbritannia
- 0330 122 9488
- support@inspiretelecom.co.uk
- www.inspiretelecom.co.uk
4,9
Enestående
628 anmeldelser
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Reconnecting service
You took the initiative to contact me to explore and resolve my lack of connectivity. You listened well and gave me clear guidance on how to this would be revolved and what I needed to do.
13. juli 2026
I have been with Inspire for a number…
I have been with Inspire for a number of years now and while I don't need to talk to a member of staff very often, when I do I find them very friendly and helpful, like speaking to a member of the family. It makes me feel like they must be enjoying they jobs too.
10. mars 2026
Helpful friendly staff
8. juli 2026
Informative and very helpful in any…
Informative and very helpful in any questions asked, friendly overall
8. juli 2026
I am well on the way now for the switch…
I am well on the way now for the switch over to Inspire Telecom. Throughout the whole process I have nothing but praise for the whole experience. Liam & Jessica are so professional & kind, nothing is too much trouble, and I have the peace of mind that if I need any help that a real person will be there to help in less than a minute. No holding on, no music, no recorded message.
6. juli 2026
Anmeldelse skrevet uten oppfordring
Everything was clear and the caller was…
Everything was clear and the caller was polite informative and didn't try and push you into something you didn't want very impressed
7. juli 2026
Everything was explained ,told what…
Everything was explained ,told what would happen when the old landline was going to be cut off,very helpfull
6. juli 2026
Good reliable info from Megan
2. juli 2026
Svar fra Inspire Telecom
Hi Linda,
Thank you for your review!
We're really pleased Megan was able to help. We'll be sure to pass your kind feedback on to her – she'll be delighted to hear it.
Thanks again for taking the time to leave us a review.
The Inspire Telecom Team
I like Inspire telephone.com because…
I like Inspire telephone.com because they are genuine reliable company
12. september 2025
Svar fra Inspire Telecom
Thank you for your kind words!
Being seen as a genuine and reliable company is one of the biggest compliments we could receive. We really appreciate your support and look forward to continuing to provide the service you expect from us.
The Inspire Telecom Team
Recommended
Polite. understanding, helpful, and not social media or AI brainwashed, recommended.
You can't get any better than that.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Inspire Telecom
Hi Chris,
Thank you for your fantastic review!
We're really pleased you had such a positive experience with our team. We believe great customer service comes from taking the time to listen, understand and genuinely help, so it's wonderful to know that's what stood out to you.
Thank you for your recommendation- it really does mean a lot to us.
The Inspire Telecom Team
I had a call from a gentleman named…
I had a call from a gentleman named Liam, it just happened at the right time for me as I am so fed up with EE and their terrible service, Liam impressed me so much that I fully intend to join Inspire in February 2027 when my contract expires, I am looking forward to being looked after at last, John Breakwell
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Inspire Telecom
Thank you for your review, John.
We're delighted to hear Liam made such a positive impression. It's always encouraging when someone takes the time to share their experience, especially when they're considering making the switch in the future.
We'll be sure to pass your kind comments on to Liam. We look forward to speaking with you again when the time comes and showing you what Inspire is all about.
The Inspire Telecom Team
Ryan
The guy I spoke too, “Ryan” was polite, professional and new what he was talking about .
16. juni 2026
Svar fra Inspire Telecom
Hi David,
Thank you for taking the time to leave a review.
We're really pleased to hear Ryan was able to help. Providing knowledgeable, professional service while keeping things friendly and straightforward is exactly what we aim for.
We'll be sure to pass your kind comments on to Ryan.
The Inspire Telecom Team
Svar fra Inspire Telecom
Thank you for your kind review.
We're delighted to hear you found the team polite, friendly, helpful and encouraging. Jess and Liam will be thrilled to receive your feedback, and we'll make sure your comments are passed on to them.
Recognition like this means a great deal to the team, so thank you for taking the time to share your experience.
The Inspire Telecom Team
Excellent assistance from Megan
Megan was extremely helpful & patient when guiding us through the set up of my Mum’s new router box. Thank you for your patience Megan ! We appreciated your reassurance & knowledge as you guided us through the process of correctly locating the various cables & wires in the process.
Jo & Les Wallett
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Inspire Telecom
Thank you for your lovely review, Jo & Les.
We're so pleased Megan was able to help get everything up and running for your Mum. The digital switchover can sometimes feel a little daunting, so having someone patient and knowledgeable to guide you through the process can make all the difference.
We'll be sure to pass your kind comments on to Megan - I'm sure she'll be delighted to hear them. Thank you for choosing Inspire and for taking the time to share your experience.
The Inspire Telecom Team
Helpful and personal
2 very pleasant and helpful customer service personnel. Excellent for an 80 year old who needed advice for an older relative with the digital change over. A great experience in this otherwise impersonal AI world.
26. mai 2026
Svar fra Inspire Telecom
Hi Jenny,
Thank you for your lovely review.
We're delighted to hear that our team was able to provide the advice and support you needed during the digital switchover. We know this change can feel daunting, particularly for older customers and their families, so taking the time to offer personal, patient support is incredibly important to us.
It's especially rewarding to hear that our human approach stood out to you. Thank you for your kind words and support.
The Inspire Telecom Team
JESSICA WAS HELPFUL BUT DUE MY AGE AND…
JESSICA WAS HELPFUL BUT DUE MY AGE AND BEING TOTALLY USELESS TO SET UP THE DIGITAL SYSTEM I NEEDED MY SON HERE AND JESSICA AGREED TO WAIT TWO WEEKS FOR MY SON TO BE HERE AND I WILL CONTACT INSPIRE
22. mai 2026
Svar fra Inspire Telecom
Hi Graham,
Thank you for taking the time to leave a review.
We're pleased Jessica was able to help and, most importantly, take the time to understand your circumstances. We know that new technology can sometimes feel overwhelming, so it's important to us that our customers never feel rushed and can get support at a pace that works for them.
We'll be sure to pass your kind comments on to Jessica.
The Inspire Telecom Team
Svar fra Inspire Telecom
Thank you for your feedback!
We're really pleased to hear you found the team helpful and polite. It's always great to know our efforts are making a positive difference.
The Inspire Telecom Team
Excellent thanks 👍
20. mai 2026
Svar fra Inspire Telecom
Hi Michael,
We really appreciate your review. If there's ever anything we can help with, just give us a shout.
The Inspire Telecom Team
I have been with Inspire Telecom for a…
I have been with Inspire Telecom for a few years now and have always been able to contact them within seconds.
They have even telephoned me some hours later to check my internet was still up and running after a lightening storm. Their staff are always knowledgeable, helpful and friendly - I cannot recommend them highly enough.
20. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Inspire Telecom
Hi Jane,
Thank you so much for your kind words and recommendation.
Reviews like this show exactly what we work hard to achieve every day - being there when our customers need us, providing personal service, and going the extra mile to make sure everything is working as it should.
We really appreciate your support and look forward to continuing to serve you for many years to come.
The Inspire Telecom Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.