Quick and easy online web site. Customer service was excellent when I had a question about my order. As a new customer, I also received a discount on my order which was an added bonus. Luggage was... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I order a Briggs & Riley Baseline Underseat Duffel grey which is no longer available on the main Briggs and Riley site. When I found it on Voyage luggage, I was happy. I planned poorly on my end as... Vis mer
Received product directly from Tumi, and it was great! Service was outstanding along the way, they kept staying in touch advising on the status of the shipment along with automated emails.
Purchased multiple NOMATIC and Bellroy items. Voyage was the best pricing by far (way better than amazon). I ended up keeping the Bellroy Check-in and carry on and returning the NOMATIC carry on. Retu... Vis mer
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy ordering and fast checkout!
Perfect carry-on bag
The bag arrived in a timely manner, easy to order, exact description of bag and appears to be made well
Excellent customer service
Fast reponses and lenient
Priced matched my product that was on sale at another store. Also very responsive!
The agent caring for me
The agent caring for me, Peter Morot, has done an excellent job. A return went without any snags and he was caring enough to follow-up and keep me informed.
If all the Voyage Luggage employees are this good, the compamy can do well.
The address had to be changed as it was…
The address had to be changed as it was being sent to me and it was a gift to someone in NH! I immediately sent an email and got a response immediately and the address was corrected!!! Now that’s what I call great customer service!!!
Pam
Customer service is great
Customer service is great. Peter was top notch. Unfortunately, to start with there was confusion about waiting on details stated on the Shop app so I had to contact Voyage to confirm whether they needed more details from me, but it was them who needed more info from the manufacturer. So I sent an email to VoyagerLuggage and Peter cleared that up for me. Then he continued to update me on the processing and delivery of my carryon luggage. The luggage is an orchid color and looks beautiful. It appears well made and sturdy.
New Customer Offer not valid.
So, first time to the site, they offered a 15% discount for first time buyers. I sadly give them my email, get the discount code. There are no other terms and conditions in the email. Code doesn't work, stating that it is a valid code, but doesn't apply to my purchase (which was going to be my first time). I email them, and get back that the code probably doesn't apply to the luggage I am trying to buy, or the the luggage may otherwise be on sale. NONE of those conditions were in the offer. I'll obviously unsubscribe and purchase luggage elsewhere, but don't be fooled by them trying to get your email with an offer that can't be used.
Quick ship
Quick ship, fast communication when I asked questions. Great pricing
Two thumbs up
The luggage they sent was beautiful and arrived on time. Customer support was kind, professional, and accommodating under extenuating circumstances. I would definitely order from Voyage again.
These people/company are great
These people/company are great! I made a mistake with the delivery address. They fixed it and continued to follow up to make sure I knew what was happening. Peter and customer service couldn’t have been better.
Prompt, professional, and courteous
I'd like to point out that addressing my issue was prompt, professional, and courteous. Much appreciated.
Swift and efficient customer service…
Swift and efficient customer service with friendly attitude.
Amazing customer service
I had a great experience overall. I reached out via chat because I was a bit concerned about the delivery timing, and Peter was incredibly helpful and proactive. He offered immediate solutions and made sure my order arrived on time.
Really appreciated the level of service — I’ll definitely be purchasing again and would absolutely recommend.
My piece of luggage is perfect
My piece of luggage is perfect - great piece, excellent price, packed perfectly! When it did not arrive as scheduled I was given perfect customer service. Would highly recommend this company!
The best service
The best service! Highly recommend visiting this business
Great products & great service
Great products, pricing, and great customer service. I ordered the wrong color by mistake and Peter was a big help in getting my return label and quickly processing the exchange. He also kept me updated along the way as items were received and shipped.
Very friendly and profesional staff
Great customer experience
The carry-on that I received was exactly the carry-on that I had ordered. But I had to return it because, after I received it, I found that it was smaller than I had imagined it would be. As a result, I returned the item. Although the carry-on did not work out for me, my experience with Voyage in returning the carryon was excellent. Very professional and very effective communicating. I would definitely do business with Voyage again.
Responsive and Helpful!
Peter was super helpful throughout the ordering and delivery process!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








