Excellent. Booked an online boiler repair. Alan McD arrived early, very polite & professional & knowledgeable, had a replacement part in the van. Boiler was fixed and running quickly
Selskapet har svart

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Excellent. Booked an online boiler repair. Alan McD arrived early, very polite & professional & knowledgeable, had a replacement part in the van. Boiler was fixed and running quickly
Selskapet har svart
We had an engineer come out to fit a new heating element on Friday 11th September, looked like a great job and took some hours to do. It worked well until Sunday morning and stopped working again. A d... Vis mer
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Gary Whelan connects so well with customers and doesn't just promote the company he works for but does a really good job of promoting the host of the event as well .Already booking him in for 2027... Vis mer
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John has been doing my Annual Boiler Service for many years. When I contact Vokera to book a visit, I always request for him to do it. He always rings to specify how near he is to calling. He is very... Vis mer
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For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. As part of RIELLO, a leader in high energy‑efficiency heating and climate solutions, Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.
2 Falcon Gate, Shire Park, AL7 1TW, Welwyn Garden City, Storbritannia
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Steven Langstaff came out to sort the boiler issue and made it very clear what the issue was and how to resolve it. I cant praise him any more the efficiency and communication which is a rare thing these days.
Great investment for your money.
We have fitted all of the options on both of the new platforms in the last couple of years and have been hugely impressed with how they have performed. I was a bit sceptical at first as some of the older platforms weren’t the best to work on but they really have put out a cracking set of game changing boilers in the last 3 years.
Absolutely Amazing Products & Service!!! Been installing & working along side Vokera for over 8yrs now & as an engineer with 20yrs experience, I have came to understand what’s required for customers when buying a boiler.
Products that are built to last with amazing customer service, the new range of combi boilers, Vibe Max (7yr warranty) Synergy (10yr warranty) & Pinnacle (12yr warranty) gives my customers a fantastic lengthy warranty on their new boiler, as well as a Stainless Steel heat engine!! Which is paramount to having a lasting boiler, a lot of other over priced boilers on the market don’t offer the same structural integrity in my opinion, working in Scotland the support that they bring is next to none, fast and efficient remedies/support in the unlikely event of a boiler issue occurring!!! Massive thank you for your support not only from me but from the hundreds of happy customers I have installed for!!!
Thanks Stephen
Gas Assured Scotland Ltd.
The team at vokera have always made my lote easy as a gas boiler installer. Margaret in the office is an incredible asset to the company and Scott Foster out in the field is second to none. Very happy over the course of many years
JB was fantastic. After a really stressful few days with the boiler, he came in, quickly identified the issues (including ones that hadn’t been spotted before) and got everything fully sorted.
He was friendly, professional and clearly new what he was doing. I really appreciated how thorough he was and that he made sure everything was working properly before leaving.
Couldn’t recommend him enough - Thank you again!
Scott Foster has been very supportive for Kartell and would like to thank Scott for all his help in getting Vokera on our shelves.
Look forward to growing the brand:
Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty.
Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get out until “some time in May”
Really bad - it’s a few months out of warranty and they don’t want to know. Terrible and wouldn’t recommend anyone getting this make boiler and certainly won’t be doing again!
Have been fitting vokera boilers for a few years after scot fostker introduced them to us
Fitting a few now and scot foster always has time for us who is their area manager always has time to come and see us and has signed us up onto their loyalty scheme INFINITY
Was after a boiler spoke with Scott foster at Vokera advised Vokera pinnacle comes with 12 year warranty boiler and if I register in the infinity scheme I will get £50 cash back and also in to the draw to win £1000 with 20 entries with this boiler and also advised me with a few stockists on the area was very pleased to speak and changed my mind from another boiler to the pinnacle and also saved loads of money very easy to install
Was great to catch up with Gary Whelan from Vokera boilers. Already Gary has started to make change in the midlands area every body talking about PINNACLE 12 year warranty boilers and SYNERGY boilers a real game changer good value boilers
Also Gary going through Vokera Loyalty scheme INFINITY now 20 years old and a chance to win £1000 every month through 2026 and also a chance to win a £60.000 ford transit van. Thanks Gary for all the information
John the engineer called and diagnosed the issue straight away.Fast and reliable service.Very happy.
The engineer was very polite and friendly. He was very thorough in his work and explained everything he was doing while servicing my boiler
I was sold an ME15 Pro heat pump. It now has stopped working and Vokera cannot even supply a spare parts list. They didn't make the machine and had it made by a third party - they now are walking away from the problem offering no help at all and technical support. It's a complete abrogation of responsibility. I would suggest no one tries to do business with this company.
We had a boiler installed by kc plumbing they recommended a pinnacle. After the installation the work was completed in high standard and boiler looks amazing Vokèra have come long way amd boiler looks perfect fit in our kitchen
Great boiler and great service easy to work and energy efficient
I recently had my boiler repaired by John Alford, and I couldn’t be more pleased with the service he provided. From start to finish, he was highly professional, efficient, and clearly very knowledgeable in his work.John was extremely attentive and reassuring throughout the process. His approach was calm and professional
and the job was completed in a timely manner, and the quality of his work was outstanding. Everything is now working perfectly, and I truly couldn’t fault a single aspect of the service.John absolutely deserves recognition for his excellent work ethic and professionalism. Thank you!
This company Vokera, provides the worst boilers I have very come across. I have had fault, after fault, after fault and when I asked for a Vokera technician to come and do a fixed price repair, they do not provide out of warranty repairs in my area. They said they didn’t install the boiler so it is not their issue. Never ever choose a Vokera boiler!
Can't fault it fitted quick and up and running nice and warm now
Great customer service from Josh today got my boiler up and running over the phone! 5*
Have to say Irfan was so helpful.. explained the workings of the system.. set all parameters to my instructions.
Would definitely use again.
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