Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Really happy with the warenty repair service (got an extended on through an affinity installer). Though the web reporting/ booking parting was difficult to find, gave Vokera a phone; booked easily nil... Vis mer

Vurdert til 1 av 5 stjerner

Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty. Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get o... Vis mer

Vurdert til 5 av 5 stjerner

I called Vokera trying to locate my warranty certificate as I am currently selling my house. Laura was incredibly helpful, finding my details quickly. I’m very happy with my Vokera boiler, it’s be... Vis mer

Vurdert til 5 av 5 stjerner

Have been fitting vokera boilers for a few years after scot fostker introduced them to us Fitting a few now and scot foster always has time for us who is their area manager always has time to come... Vis mer

Informasjon om virksomheten

  1. VVS-firma
  2. Produsent av varmtvannsbeholdere
  3. Leverandør av varmtvannsbeholdere

Skrevet av virksomheten

For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy efficient solutions for domestic and light commercial applications. Vokèra is a part of RIELLO, a leader in high energy-efficiency heating and climate solutions. Vokèra combines proven engineering with a deep understanding of UK and Irish heating needs. Our comprehensive product portfolio includes: • High efficiency residential gas boilers • Commercial heating solutions • Air source heat pumps • Gas-fired instantaneous water heaters


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fast, efficient repair

The engineer, Andrew repaired my boiler quickly and efficiently. He was able to explain why the part had failed. He was great to deal with. The call centre were great to deal with too. All in all an outstanding experience.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

I called Vokera trying to locate my warranty certificate as I am currently selling my house. Laura was incredibly helpful, finding my details quickly.

I’m very happy with my Vokera boiler, it’s been reliable and works perfectly. Overall, excellent service and a good product. Highly recommended!

21. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really happy with the warenty repair…

Really happy with the warenty repair service (got an extended on through an affinity installer). Though the web reporting/ booking parting was difficult to find, gave Vokera a phone; booked easily nil hassle, person on the phone was really sound. Engineer Colin Mcaleney arrived at an ideal time, diagnosed and fixed in about 15 mins (had the right part in the van).

22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Steven Langstaff came out to sort the…

Steven Langstaff came out to sort the boiler issue and made it very clear what the issue was and how to resolve it. I cant praise him any more the efficiency and communication which is a rare thing these days.

21. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great investment for your money.

Great investment for your money.

We have fitted all of the options on both of the new platforms in the last couple of years and have been hugely impressed with how they have performed. I was a bit sceptical at first as some of the older platforms weren’t the best to work on but they really have put out a cracking set of game changing boilers in the last 3 years.

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely Amazing Products &…

Absolutely Amazing Products & Service!!! Been installing & working along side Vokera for over 8yrs now & as an engineer with 20yrs experience, I have came to understand what’s required for customers when buying a boiler.
Products that are built to last with amazing customer service, the new range of combi boilers, Vibe Max (7yr warranty) Synergy (10yr warranty) & Pinnacle (12yr warranty) gives my customers a fantastic lengthy warranty on their new boiler, as well as a Stainless Steel heat engine!! Which is paramount to having a lasting boiler, a lot of other over priced boilers on the market don’t offer the same structural integrity in my opinion, working in Scotland the support that they bring is next to none, fast and efficient remedies/support in the unlikely event of a boiler issue occurring!!! Massive thank you for your support not only from me but from the hundreds of happy customers I have installed for!!!
Thanks Stephen
Gas Assured Scotland Ltd.

20. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great boilers, great team

The team at vokera have always made my lote easy as a gas boiler installer. Margaret in the office is an incredible asset to the company and Scott Foster out in the field is second to none. Very happy over the course of many years

19. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant service from JB - went above and beyond to fix everything!

JB was fantastic. After a really stressful few days with the boiler, he came in, quickly identified the issues (including ones that hadn’t been spotted before) and got everything fully sorted.

He was friendly, professional and clearly new what he was doing. I really appreciated how thorough he was and that he made sure everything was working properly before leaving.

Couldn’t recommend him enough - Thank you again!

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible aftercare !!!

Got a boiler in a rental property - fitted jan 1st 2020 so a few months out of its 5 year warranty.

Stopped working , they offer a fixed fee fix to out of warranty customers but couldn’t get out until “some time in May”

Really bad - it’s a few months out of warranty and they don’t want to know. Terrible and wouldn’t recommend anyone getting this make boiler and certainly won’t be doing again!

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Have been fitting vokera boilers for a…

Have been fitting vokera boilers for a few years after scot fostker introduced them to us
Fitting a few now and scot foster always has time for us who is their area manager always has time to come and see us and has signed us up onto their loyalty scheme INFINITY

17. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

SCOT FOSTER

Was after a boiler spoke with Scott foster at Vokera advised Vokera pinnacle comes with 12 year warranty boiler and if I register in the infinity scheme I will get £50 cash back and also in to the draw to win £1000 with 20 entries with this boiler and also advised me with a few stockists on the area was very pleased to speak and changed my mind from another boiler to the pinnacle and also saved loads of money very easy to install

26. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Was great to catch up with Gary Whelan…

Was great to catch up with Gary Whelan from Vokera boilers. Already Gary has started to make change in the midlands area every body talking about PINNACLE 12 year warranty boilers and SYNERGY boilers a real game changer good value boilers
Also Gary going through Vokera Loyalty scheme INFINITY now 20 years old and a chance to win £1000 every month through 2026 and also a chance to win a £60.000 ford transit van. Thanks Gary for all the information

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

They do not offer any technical support

I was sold an ME15 Pro heat pump. It now has stopped working and Vokera cannot even supply a spare parts list. They didn't make the machine and had it made by a third party - they now are walking away from the problem offering no help at all and technical support. It's a complete abrogation of responsibility. I would suggest no one tries to do business with this company.

31. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had a boiler installed by kc…

We had a boiler installed by kc plumbing they recommended a pinnacle. After the installation the work was completed in high standard and boiler looks amazing Vokèra have come long way amd boiler looks perfect fit in our kitchen

28. mars 2026
Anmeldelse skrevet uten oppfordring

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