Excellent. Booked an online boiler repair. Alan McD arrived early, very polite & professional & knowledgeable, had a replacement part in the van. Boiler was fixed and running quickly
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had an engineer come out to fit a new heating element on Friday 11th September, looked like a great job and took some hours to do. It worked well until Sunday morning and stopped working again. A d... Vis mer
Selskapet har svart
Gary Whelan connects so well with customers and doesn't just promote the company he works for but does a really good job of promoting the host of the event as well .Already booking him in for 2027... Vis mer
Selskapet har svart
John has been doing my Annual Boiler Service for many years. When I contact Vokera to book a visit, I always request for him to do it. He always rings to specify how near he is to calling. He is very... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
For over 40 years, Vokèra has been a trusted name in home heating across the UK and Ireland, delivering reliable, energy‑efficient solutions for both domestic and light commercial applications. As part of RIELLO, a leader in high energy‑efficiency heating and climate solutions, Vokèra combines proven engineering with a deep understanding of the specific needs of UK and Irish customers. This heritage ensures products that are designed not only for performance, but also for long-term reliability and ease of use. Our commitment to quality is reflected in a comprehensive portfolio that supports installers, homeowners, and commercial partners alike. From traditional systems to low-carbon technologies, Vokèra continues to evolve in line with changing energy demands and environmental priorities. Our product range includes: • High-efficiency residential gas boilers designed for dependable everyday performance • Commercial heating solutions tailored for larger-scale applications • Air source heat pumps supporting the transition to low-carbon heating • Gas-fired instantaneous water heaters delivering hot water on demand At Vokèra, customer satisfaction is at the heart of everything we do, supported by dedicated technical expertise and ongoing product innovation.
Kontaktopplysninger
2 Falcon Gate, Shire Park, AL7 1TW, Welwyn Garden City, Storbritannia
- 0344 391 0999
- custrelations@riello.com
- vokera.co.uk
4,5
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Boiler annual service carried out by…
Boiler annual service carried out by Alan McD today. Have been with this company for 12 years and always found them to be pleasant, reliable & efficient. If parts are required they usually have them in the van, without the need to go away & order resulting in another visit unlike the previous company I put up with for many years.
14. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Very good service
Very good service! The Engineer Steven Langstaff arrived exactly within the quoted time slot after he called me. he was polite, efficient, and performed the annual service without any fuss. He took the time to answer my questions and gave me some really useful advice about optimizing my heating system. Thank you Vokera to employ this man.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Volera water heater is the biggest pile…
Volera water heater is the biggest pile of shit going, avoid like the plague, it doesn't regulate the temperature, its either scalding hot or stone cold. Put up with it for about 3 years now and it will soon be off to the rubbish tip.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for taking the time to share your feedback. We’re sorry to hear of your experience.
Your comments are important to us, and we’d appreciate the opportunity to learn more to put things right. Please contact our Customer Relations team at custrelations@carrier.com, who will be happy to support you further.
Great service from Lyndon
Great service from Lyndon! Really professional and helpful, got an engineer arrange quickly and efficiently!
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Excellent service
Andrew has been to service our Vokera boiler for quite a few years now. He is polite, friendly but very professional. He has serviced the boiler and any issues, if found, dealt with them. Onthe rare occasion we have had to contact Vokera with a problem Andrew has arrived promptly and rung 30 mins or so ahead of scheduled time to let us know and dealt with the issue very quickly 😊
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Mark M serviced our boiler today
Mark M serviced our boiler today. He was punctual, friendly and efficient. A good engineer!
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Excellent service as always Andrew the…
Excellent service as always Andrew the Vokera Engineer did a superb job and was both courteous and punctual.👍
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Mr Foreman
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra..
The Vokèra Team
Vokera Ltd have been servicing and…
Vokera Ltd have been servicing and repairing my boiler for several years now and although there have been times when appointments had to be rearranged, overall the quality of the work carried out by the engineer Steve has been top notch and as a result we haven't had any major issues with our 15yr old boiler to date.
23. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
D&G Boiler Care appointed Vokera to sort out my problem…
As a member of D&G Boiler Care Insurance for many years who are agents are Vokera.co.uk I have had terrific service.
Recently I had a complete failure of my central heating system and they sent an engineer named Colin McAleney to sort it out. Kevin has been servicing my system annually for years. This time he found major faults in the system and replaced several key control panels and sorted it out quickly.
Brilliant service as usual from Vokera.
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Mr Campbell
Thank you for your kind feedback.
We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Svar fra Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Annual Vokera boiler service
Steve Langstaff came to do the annual service on our boiler. As usual he was on time, very efficient, friendly and able to answer any queries we had. Could not really wish for better service.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Anthony
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Vokera…
I have installed and serviced Vokera boilers for many years. Both product and quality are first class, and customer service backup is superb.
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Brook
Thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
We have had our vokera boiler a number…
We have had our vokera boiler a number of years and Steve Langstaff is excellent at his job always services and fixes any issues. Well recommend Steve
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Mr Smith,
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Thank you for your excellent service
Thank you for your excellent service - Irfan was friendly and professional whilst carrying out a service on my boiler. I would certainly recommend.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Lin, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Prompt and excellent service engineer…
Prompt and excellent service engineer was very professional and polite.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Steven Langstaff - Specialist repairer for Vokera boilers
Steven Langstaff is a specialist repairer for Vokera boilers. He knows the products extremely well and for many years has serviced and repaired my (now) 19 year old Vokera boiler, which is still going strong!
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Trudy, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it. Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Andrew came out to do our boiler…
Andrew came out to do our boiler service today! Lovely guy friendly and polite. Called half an hour before arrival and was on time. He’s been a few times to the house he did boiler service last year as well and fixed our radiator.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Karina, thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
Vokera - annual boiler service
The boiler engineer (Irfan) did my annual boiler service and also did the annual service last year. He called me a couple of days beforehand to let me know he would be coming today and messaged me this morning with an ETA. He talked me though the issues and the work he had done. He was also very neat and tidy with his work.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Irene, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
Joan B was very professional very…
Joan B was very professional very pleasant came on time and told me everything he was doing and what you did a credit to your company
11. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Thank you for taking the time to share your feedback. We truly appreciate it, and it helps us maintain the high standards we aim to deliver at Vokèra.
The Vokèra Team
My boiler was broken and so I did not…
My boiler was broken and so I did not have hot water or heating at all.
I was lucky that Colin McAleney came over from Vokèra and was able to sort it all out within 20 mins.
I would highly recommend Colin for getting a job done to the highest standards.
A very happy customer!
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vokera
Dear Mark, thank you for your kind feedback. We’re delighted to hear about your positive experience and really appreciate you taking the time to share it.
Your comments help motivate our team to continue delivering the high standards of service we strive for at Vokèra.
The Vokèra Team
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