Vland Official Anmeldelser 

Vland sent headlights for our 2019 Mini Countryman and the DRLs don't not light uo, and the lock and unlock sequence also does not function. After contacting them numerous times, they wanted me to uninstall, pack them up, and pay to return them. I eventually went back to PayPal and opened a case. Once they found out about the case, they turned pretty nasty saying that they will not help at all unless I close that case. Yep, not going to do that. These people are rediculous. Do not buy these products.

I wish I had come here first. I got sucked into buying based on looks, features and price.
After first confirming fitment and compatibility they sent me lights with different connectors. HORRIBLE customer service. China based so they respond when they want on their time. I would never buy a thing from this company. $500 spent on poorly made product. Still waiting for a resolve but none in sight.

Complete waste of money, plug and play they aren't.
You need to be an auto electrician to fit them.
Impossible to adjust beam when they are fitted can't get at adjustment bolt !!!

If I could review 1 star I WOULD

Purchased a bumper light for the GT86, It came with incorrect connectors. Company has then refused to budge, even lying about their terms and conditions stating they do not accept refunds. Then when confronted with this fact stated I had not sent photos as requested, I pointed out a previous email where I had

Long story short, avoid at all cost. Or trade through 3rd party supplier such as iilumo who will actually do something about a problem

Vland? More like V-Scammed. If you're lucky enough to be reading these reviews unlike me before my purchase, BUYER BEWARE! Whatever accessory you buy, interior, exterior etc, it WILL fail on you and Vland WILL NOT be helping you in any way.

I purchased a combo kit of headlights and taillights (WITH A 1 Year WARRANTY*) for my f150 back in June 2024 ( 5 months ago). Two months later in September my drivers side main beam begins to phase in and out and noticeably change brightness. I of course email the support email about this with clear photo and video of the problem and explaining I had already double checked the installation and there were no problems there. Since then there has been just short of 30 emails back and forth between support with them pushing me to do one task to another, ( adjust this screw, take a picture of this QR code, readjust this part, etc) even to the point of telling me again to adjust screws when I had already sent them a video of me doing exactly that. Essentially they will string you along and along but never will you be receiving any actual help, compensation, discounts, or warrantied product.

Seriously I have begged and begged and even threatened filing a civil lawsuit. All I wanted was working headlights that I paid $750~ for. I've accepted that my money is lost and so now I'm going to make sure this scummy company loses AT LEAST that much in sales if not more. I hope they change there ways and see this review and maybe try to fix things but as I've said I did everything I can as a customer short of just suing them which I am still considering.

In short DO NOT BUY FROM THIS COMPANY. YOUR PRODUCT WILL BREAK AND THEY WILL NOT HONOR YOUR WARRANTY. EVER.

If you happen to be a recent customer reading reviews after your purchase, I HIGHLY suggest you check with whatever card company you used to purchase and see if you can file a chargeback after seeing this. I would've but I was quite literally 2 days short.

If you somehow decide to continue with your purchase after reading these reviews... kiss your money goodbye lol.

Absolutely terrible. If you have any issue then you are on your own. They take 2-6 days to reply And the product is subpar. They look cool but are not quality controlled. There is a reason they don’t have reviews on their website. Don’t buy from them or you will just waste your money.

DRL not working, support always send message wait few days. I cant return, they dont want to send me return address. It's lottery to buy from them.

Ich habe mir VLAND Scheinwerfer für den Subaru BRZ/GT 86 2013 gekauft. Ich hatte ca. zwei wochen engen Kontakt mit dem chinesischen Support von VLAND, da diese momentan nicht lieferbar waren. Mir wurde schnell eine Lösung offeriert und die Scheinwerfer kamen schnell an. Leider bin ich aber mit der Qualität der Scheinwerfer und LED's nicht zufrieden. Ich habe sie 3 Wochen bis jetzt eingebaut und die LED's auf der Fahrerseite funktionieren schon nicht mehr... ich bin sehr entäuscht. Dann greife ich das nächste Mal lieber zu anderen aftermarket-Scheinwerfern.

What after sales service???

Easy to buy from, Ford Ranger headlights and taillights look great on vehicle when they first go on, but when the wiring gets faulty (maybe quality of soldering or wiring) they become a headache. What makes it worse is when you request information to fix the issue there is NO ONE to reply to the online website messages or emails about faults. Yet plenty of help when asking to purchase. Hmmmmm spending over $1100 aud gives you less after sales help then a 2 cent rock from the landscaping mob.

By far the worst company i’ve ever dealt with. Paid 690$ CAD. for rear lights, 2 Days after i ordered they sent out an email saying they are out of stock. And i have to pay 20$ to wait for the item i already bought. I told them absolutely not i won’t be paying for your mistake to wait for something i already paid for. (VLAND NO ONE IS PAYING TO WAIT FOR RESTOCK. IF ANYTHING YOU SHOULD PAY ME FOR WAITING) I want a refund. emailed them 2 days ago and still no answer. Avoid this company at all costs. Also forgot to mention Their customer support is terrible. 2 days to answer an email. Give me my money back!

Je commande des feux pour un F150 Raptors, ils arrivent sont très jolies seul problème sont trop petits pour l’emplacement originel de mon Ford. J’écris je leur explique ils me disent de renvoyer à mes frais car l’objet commandé est arrivé. Je pense que ce n’est pas ma faute, si ils ne savent pas mesurer, et pour le remboursement, il se Garde, une bonne commission, ce qui n’est pas logique quand l’objet désiré n’est pas à la taille convenu par le constructeur a évité

Do NOT purchase from these people. One of the high beam lights never worked upon install. Notififed immediately. They responded and asked for pictures. I sent the pictures. Week later they said they were still waiting for response. Then they responded and asked for pictures of the packaging. I sent those. Weeks of waiting and my follow up they asked for pictures of lights again. I sent again. This cycle happened 4 times altogether over months. Their approach is to starve you out and have no intentions of actually providing customer support. They are so bad they will fail eventually. Very upset with all the energy I’ve wasted.

I ordered these very expensive headlights and when they arrived I immediately installed them, after I finished I noticed only one of them worked and I sent a email to the company about it. They said they sent a new bulb and I’ve been waiting for the last month for it to arrive. This product also has a LED feature which is a big reason why I bought these headlights! But they won’t connect to my phone to change the colors! I’ve had a terrible experience with this company as I paid HUNDREDS of dollers for headlights that don’t even work.

The tail lights I bought for my Lexus IS didn't fit well they rubbed against each other as I closed the trunk. I provided all the documentation and photos provided from a Lexus dealer that supported my claim that they the issue was in fact with the tail lights itself and were the wrong dimensions , yet they denied all my calims.

They simply said it was a technician error.

! Update:
I have opened a dispute with Paypal, provided all the photos and proofs from the dealer while installing the tail lights and they immediately refunded the whole ammount.

Very bad experience overall with the VLAND.

Avoid.

J’ai mis cette note , après avoir acheté des feux de chez Vland via un vendeur pro sur ebay .
Le colis expedié d’Allemagne a mis 5 jours pour arriver (week-end compris) . Emballage sérieux protégeant parfaitement les feux . Par contre , la notice fournie est plus que succinte et ne sert à rien . Pour rassurer ceux qui voudraient sauter le pas , les feux sont de qualité , il faut juste remettre les parties plastiques des feux d’origine (sur une BMW série 2 F87) car les trappes cache-vis ne sont pas solides sur les feux reçus .
Le branchement est vraiment plug and play . Si vous voulez bénéficier de l’effet séquenciel des clignotants et l’animation des feux à la mise du contact , il faudra juste débrancher les 2 fils branchés ensemble d’origine . Hormis cela , parfait et résultat magnifique.
J’ai contacté leur service technique en leur envoyant une vidéo , à leur demande car précédemment je n’avais pas ces effets .
C’est en Chine et en tenant compte du décalage horaire , c’est long
J’ai donc de me débrouiller seul
J’ai mis cette note car à ce prix , il est inadmissible qu’il n’y ai pas une notice d’installation digne de ce nom

Das ist der letzte Chinamüll. Lasst die Finger von den LED Scheinwerfern. Eingebaut und leuchten, dass warxes dann aber auch schon. Musste dann weil mein TÜV fällig war zur Hauptuntersuchung und da bin ich mit den Scheinwerfern nicht durch den TÜV gekommen. Schwerer Mangel (helldunkel Grenze unzulässig rechts und links) und somit kein tüv. Nun fie Scheinwerfer bei Vland reklamiert und wollte mein Geld zurück. Nach 1,5Wochen hin und herschreiben dann die Antwort „da die Scheinwerfer bereits eingebaut sind keine Rücknahme“ ein Witz sowas. Warum dürfen die überhaupt dann in Deutschland verkauft werden????

Bought some lights for my BMW. Lights were missing clips which appeared to have been sanded down by someone. This didn’t allow the lights to fit into the car properly. Emailed their customer support who agreed to sending replacement lights but then kept saying ’wait 4 days’ for A WHOLE MONTH. Now that I’m fed up and asked to return for a refund they’re making me pay for the return of these faulty lights. Absolute JOKE of a company with horrible horrible customer service. Be careful of buying from here!

I got the item but it was not working well, and then every few days mails with, "wait three days" etc etc. They wrote that i send the lights back to china as they dont know how to do it. No refund given nothing, terible aftersale expirience.

DO NOT BUY From VLAND.
I purchased headlights for my Lexus RX 350. The website said that they would fit my make and model and they did not. I tried to return them and they kept asking me to send pictures asked me to pay for the return shipping and then just said you bought the wrong one. This was after about 20 emails. They are a joke.

Absolute terrible experiance. Never use this. Its a scam. I orderd some lights that never came. For some reason evri coulden't find the address where so many parcels got deliverd to with no problems. Couldent get through to evri to sort it out & for whatever reason they ended up shipping it back to vland. I emaild them to see whats going on & they have taken days to reply. So im still without the parcel (that I dont even want anymore) & without a refund too.