Vland Official Anmeldelser 

I bought some taillights for my 2010 mustang that are a total hazard. Breaklights don't work properly. The blinkers don't come on when I'm stepping on the brakes and they just keep wanting videos to send to there factory. Stay far away from this Chinese company. ITS A HUGE SCAM !!

Purchased some headlights and they were faulty so emailed them to let them know and they said I can not return and refusing to give me a refund as they are no use to me

STAY AWAY

Second time that I'm buying with this company. Shipping is long but there is no problems ! very nice Headlights so far

ordered a pair of headlights for my frs & i never received updates on tracking or a working tracking number. reached out through email & they said my package was returned (which is very weird) & they would get back to me. a month & a half has gone by & i still have not received an update or my package. i’ve emailed vland support multiple times & even called & no response. i’m very upset & disappointed. this place is a joke.

Bought a set of Mustang taillights to find out they supplied me with US ones despite advertising as suitable for uk cars.
I finally managed to get them returned to them and they had the cheek to deduct £100 from my refund with no explanation! They were returned in perfect condition and as they were sent to me. This company is a total joke and I will just contact my bank to get my money back instead. Avoid purchasing from this misleading , rip off company!

Simply awful. Headlight housings are incredibly fragile plastic, the bulbs themselves have arrived broken. Replacements probably will be too. Unclear fitting instructions. No response from the sales team email address after a week, and no number to call. Continuous delays to dispatch goods. Not even going to bother wasting any more time on this company retrieving a refund for the broken parts.

Would give a 0 start if possible.
I purchased VLand Xenon upgrade kit for my Toyota 86, and within 2 weeks of fitting them, they stopped working. 1 side would turn on and the other side wouldn't work, and vice versa.
Tried contacting VLand Australia to no avail, no response, no customer support or service.
People beware. Do not purchase this product as they are cheap and nasty.

First set of headlamps the projector failed tried to get them to honor warranty they did not,ordered new set to get just the 1 side I needed just to get it with a broken lens. Tried to get them to honor warranty on it and got nada but run around. Zero rating buy American at least they understand the language I use

If I could give you a 0 star. I would

We ordered a set of headlights for our 2013 challenger, and they came in before a year was up. The left headlight stop moving and was defective and stopped showing high beans. So because it was within a year we get ahold of land for a new headline. And they tell me it's not really broken. So Vin, which we had the inspection sticker that we sent to them and show them. It was broken. We had a mechanic look at it and told me. Was the actual functioning in the headlight? That was wrong because there's a mirror that moves up-and-down to make it high in low beam that was in effective. So we ordered a new headlight from them because they said. They couldn't honor the warranty. We get it. It is cracked and they're trying to tell us. Now that it's an old headlight, we're passing off. As a brand new head like even though the box was damaged, the headlight was damaged. And they're saying it's our fault and they won't replace it. I wish I would have looked at reviews before I decided to purchase this because I would have went American. If I have one advice to you go americans spend the extra money and pay u s a product
This was all done under my husband's email

Wurde komplett verarscht von 4 Rückleuchten habe ich nur 1 bekommen und der Verkäufer gibt mein geld nicht zurück . Bin nun auf 276€ sitzen geblieben nie wieder diesen China Müll

Didn’t deliver my parcel, won’t respond to my emails. This was from there official eBay account. They just say contact the police. EBay won’t help even though it’s under the eBay money back guarantee! So yeah that’s great. £300 down and no luck of it being sorted. Scammers!! Also note they remove negative reviews/ won’t allow them to be posted!

I had a terrible experience with Vland US, and I feel obligated to warn others about their poor customer service and lack of accountability.

I purchased a set of headlights two months ago, and upon receiving them, I noticed that the adjustment mechanism on one of the headlights was broken, making it impossible to align properly. The issue has been confirmed by three professional mechanics, and I provided Vland with extensive evidence, including photos, videos, and the QR code from the product.

Despite the product being under warranty, they have refused to replace it. Instead, they keep giving me unhelpful suggestions like adjusting a screw that has already been turned countless times, without addressing the actual defect. Their responses are dismissive and show a complete lack of care for their customers.

For over a month, my car has been unusable because of their faulty product, and they continue to ignore my legitimate claim. This is unacceptable. If you value your time, money, and sanity, avoid purchasing anything from Vland.

Des Voleurs ,!!Commander jamais reçu aucune réponse donc une étoile c est déjà beaucoup , payer !! attention c'est une arnaque !!!!

DO NOT BUY FROM VLAND!

I have a 2010 Lexus ES350 that was backed into in a parking lot. Breaking the driver side headlight. Long story short, only the drivers side headlight was quoted to be replaced by insurance. That's when I went on a search to buy two new headlights so my car wouldn't have one new and one old.

I Stumbled upon VLAND and they seemed to have good deals. Shipping was fast and the headlights were well package.

I dropped off my headlights to the body shop repairing my car. Turns out they were the correct headlight body but the wrong wiring.

So, I reach out to VLANDs customer service (which is a joke) they admit to me Lexus said the wiring is incompatible with my car and I am responsible for paying shipping to return but before I am allowed to return them. I had to unpackage the headlights remove the protected film and said a ton of pictures from every angel. So VLAND could approve condition! I never opened the headlights they were still in the box!

Now I'm out 100 dollars for shipping the return and not holding my breath i actually get refund.

End of the day, Terrible customer service, horrible business. DO NOT BUY!!!

Absolutely shocking 5 months cheaply made headlights cost £500 have stopped working unable to get any response from VLAND horrendous!

Shocking service and product - AVOID.

Bought front and rear lights for VW Jetta. Being chinese there is no rear fog light and the front lights are useless as the bulbs vibrate when the fans on the back of them are on which is all the time.

I also got sent the demon eye lights which I did not know until I installed and they are not what I ordered, are illegal and an MOT failure. The LED bulbs are cheap rubbish and one feel apart and they are horrendous to install.

I WISH I had checked here first before buying. To make matters worse I scratched a lens when fittingo so unlikley they will refund me and apparently they are now on holida for the chinese new year. Magic.

DO NOT BUY FROM VLAND. My 17 year old son saved money to put headlights and tail lights in his 1st car, they arrived but unfortunately he ordered the incorrect lights. As soon as we took them out we realised they were wrong so put them straight back in the box and have been trying to return them. Finally after
3 weeks and about 20 emails they say the return approval was not approved! Then tells us to try selling them on Facebook marketplace to try and retrieve some of his money! How can they get away with this!? They weren't going to loose any money at all and we were going to pay postage, i am willing to take this further and hope that nobody else has to deal with this company. But what more do we expect buying products from China!

Reading these reviews, I feel lucky to have gotten a refund at all. I ordered headlights for my son’s car in late November for Christmas. They were delivered promptly without incident so I was initially happy. Fast forward to Christmas morning, in opening the box he noticed an 8 inch gap in the seal between the headlight body and lens on the driver’s light. Because of this gap, the clip at the top was not properly secured. I was disappointed in the quality. Worried about water/dirt ingress, I emailed immediately with a description of the issue and photos to request a replacement. Over the course of several days and multiple e-mails, they told me it wasn't an issue, that water “normally” would not get in (normally???), and that they never have this kind of feedback. I sensed I was getting the runaround, stumbled across this forum, then promptly began pursuing a refund instead of a replacement. My credit card company said I could file a claim, but I kept up with e-mailing Vland - almost daily for a bit - keeping careful documentation (photos, snips of their policy from their website) and saving everything. I also documented the times I tried calling the US Vland number on the box’s shipping label (it didn’t go through). They did actually respond via e-mail, but it's been exhausting and has moved at a snail's pace. I've had to prompt them for almost everything (including the return address and shipping label, which I actually got them to provide since it was a quality issue). In short, they provided a poor quality part and didn't seem very interested in customer satisfaction, but they did finally refund my money. I am wiser now, and will not order from this company ever again.

63 EMAILS!!! Much like others, I wish I found this before purchasing from this AWFUL company. My wife wanted new headlights and she liked the LED strip so I bought them. (Worst mistake). After receiving the lights we were excited because they look nice, but when I plugged them in they didn’t work. The LED strip worked fine but once the new housing was plugged into my car all of my headlights turned off even the ones not connected to the new assembly and the only thing on was the LED strip. I reached out to customer service letting them know what happened and that I would just like a refund because the product was faulty to which they said “show proof”. I sent videos and pictures via drop box to then get the response “quality bad I see no issue with your product” .. is the quality bad or you can’t see an issue??? I let them know I sent via drop box to make sure the quality was good to which their response was “buy a return label then” & then “you bought the wrong product we think you should buy a return label” I have been emailing back and forth for WEEKS and they just keep sending the same thing “we think you should buy a return label” Do not buy from this company. They will send you horrible quality products and then blame you for it and do everything in their power to not do anything for you. Absolute scam of a company.

Ordered headlights for my Jetta on October 8th and it's now December 28th and still no headlights. Have been given 4 different dates on when they should arrive. They are a scam and I highly recommend using a different supplier.