The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going ou... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've been using Vitl for a few years now and I'm really impressed. The vitamins feel high quality, the packaging is clean and easy to use, and the daily packets make it simple to stay consistent. I'... Vis mer
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Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries. Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t... Vis mer
I have been doing the vitl trial and have been very happy. I really like the fact I'm taking the vitamin ingredients rather than additional bulkers and fillers. I have also noticed my Whoop stats ha... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.
Kontaktopplysninger
Francis House, 11 Francis St, SW1P 1DE, London, Storbritannia
- 0203 488 0747
- info@vitl.com
- vitl.com
4,7
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Anouk in customer service was amazing!I recently subscribed got my first pack…
I recently subscribed got my first pack and then asked if I could add something to support with bone health. Anouk in customer service was so incredibly helpful. Checked with their nutritionist and came back a suggested new combination. Even offering to swap the bundle I had already ordered. I didn't think that was necessary but was so impressed by such great service and will swap to the new combination in my next pack. Thank you Anouk you were awesome 👍
24. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Teresa,
Thank you so much for your kind words! We're so glad to hear that Anouk was able to support you so thoughtfully. She truly is amazing, and I’ll be sure to pass this lovely feedback along to her.
It means a lot to us that you felt heard and supported, especially when it comes to something as personal as your health journey. 💛
We’re thrilled to have you with us, and we’re always here if you need anything else.
Best wishes,
Lika 🌟
Great service and advice
Great service and advice. Following the completion of the questionnaire, my tailored vitamins were recommended and then dispatched. Quick, friendly and helpful advice was provided Lika. Really impressed so far. Would definitely recommend.
2. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Simon,
Thank you so much for taking the time to leave this review!
We are so happy to hear that your enjoyed taking the questionnaire and that Lika was able to help you. She is such an asset to our CS team and I will be sure to pass on your kind words.
Do not hesitate to reach out in future if there is anything else we can help you with.
Best wishes,
Anouk 💛
Brilliant service professional through…
Brilliant service professional through and through thankyou x
1. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Andrea,
Thank you so much for leaving this 5 star review!
As a small business Trustpilot reviews make all the difference and we are so happy to have you as part of the Vitl family!
Best wishes,
Anouk 💛
The subscription certainly takes a lot…
The subscription certainly takes a lot of the hassle out of making sure I’m getting the supplements I need.
30. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Paul,
Thank you for your review! We're so glad to hear that our subscription service is making it easier for you to stay on top of your supplement routine. Convenience and consistency are what we strive for!
If you ever have any questions or need adjustments, feel free to reach out. We're always happy to help!
Best wishes,
Anouk 💛
Svar fra VITL
Hi Jenni,
Thank you so much for taking the time to leave this 5 star review! As a small company it makes all the difference and we hope you continue to be part of the Vitl family for years to come!
Best wishes,
Anouk 💛
Would recommend
Felt better in the first week of taking the vitamins. It has really helped with my energy. This is the first timentaking vitamins hasn't made me feel sick or nauseous, neither has it affected my sleep.
It's week 2 now. I plan to keep it up for the next 3 months 💪
26. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi there,
Thank you for sharing your experience! We're so happy to hear that you're feeling better and that the vitamins are giving you an energy boost without any unwanted side effects.
If you ever have any questions or need support along the way, we’re always here for you.
Best wishes,
Anouk 💛
Vitamin love!
Very easy to complete the questionnaire online and love that the vitamins are tailored to your personal needs. I've felt great over the last 2 weeks of taking them and my energy levels have hugely improved.
20. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Amy,
Thank you so much for your wonderful review!
We're delighted to hear that you found the online questionnaire easy to complete and that your personalised vitamins are making a real difference in your energy levels.
Your health and well-being are our top priorities, and it's fantastic to know you're feeling great! If you ever have any questions or need any support, we're always here to help.
Best wishes,
Anouk 💛
Lika was very helpful on sorting an…
Lika was very helpful on sorting an issue (empty vitamins from Ocado!).
Great vitamins and would recommend Vitl - clean vitamins with no nasty ingredients
11. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Sarah,
Thank you so much for taking the time to leave this 5 star review!
We are so glad to hear Lika was able to help you, I will be sure to pass on the kind words!
Best wishes,
Anouk 💛
Lika was extremely helpful
Lika was extremely helpful. Great customer service
6. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Gemma.
thank you so much for your 5 star review!
We are so glad to hear you had such a positive experience with VITL and that Lika was able to help you!
Best wishes,
Anouk 💛
I've genuinely use Vitl for a while…
I've genuinely use Vitl for a while now, and I have to say that I love using them, their system works very well, it allows me to take vitamins and really know what is going on, which is so much better than blindly popping vitamins, I get to know what is affecting what and can change my intake accordingly, it has truly helped. I have often recommended it others too. Oh, and it is simple to use and their staff are responsive.
5. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Joseph,
Thank you for your amazing feedback!
We're so glad to hear that VITL has helped you take a more informed and tailored approach to your health. It’s great that you find our system simple to use and that our team has been responsive whenever you needed them.
We truly appreciate your recommendations—it means the world to us!
Best wishes,
Anouk 💛
I highly recommend Vitl for their excellent quality supplements and services!
It wasn't until I stopped using Vitl products last year, as part of a supplements and meds reset - that I realised how good they actually are! I struggle to absorb certain vitamins and was delighted to realise that Vitl products are finally something that work for me, without any side effects! The subscription service makes it so easy - I never run out of what I need. And any time I have reached out to customer service - I have had a response and query solved within the hour. I highly recommend Vitl for their excellent quality supplements and services! Thanks Vitl.
1. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Dee,
What an amazing testament to the difference VITL can make!
We're so happy to hear that our supplements work so well for you and that our subscription service keeps things hassle-free. It’s also great to know our customer service team has been there whenever you needed them!
Thank you for your kind words and for recommending us—we truly appreciate your support!
Best wishes,
Anouk 💛
I'm a loyal customer of Vitl
I'm a loyal customer of Vitl, and my experience has been exceptional. The customer service is outstanding; emails are promptly addressed, and any queries or concerns are handled with meticulous care. It's evident that the company is dedicated to meeting their customers' needs.
Moreover, joining the Vitl family has been a decision I cherish, as their products have proven effective. The option to have vitamins tailored to one's body requirements through DNA testing, along with personalised supplements based on individual preferences, is unparalleled.
For those seeking a personalised approach to health and wellness, I highly recommend Vitl.
28. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Omobolanle,
This means so much to us!
We're absolutely thrilled to hear that you've had such a positive experience with both our products and customer service. Providing a personalised approach to health and wellness is at the heart of what we do, and knowing that you cherish being part of the VITL family makes it all the more special!
Thank you for your loyalty and for recommending us—we’re here for you every step of the way!
Best wishes,
Anouk 💛
Amazing vitamins recommended
Find VITL on my INSTAGRAM and totally recommend. Feel amazing after them vitamins))) it’s perfect 👌🏽 if you still looking for yours come here and order yours from VITL🫶🏼
4. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Angel,
Wow, this made our day!
We're so happy to hear you're feeling amazing with VITL! Thank you for the recommendation and keep enjoying your vitamins.
If you ever need anything, we're here for you!
Best wishes,
Anouk 💛
Very responsive customer support
Very responsive customer support.
I use the personalised pack and find they do make a difference
20. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Jeanette,
Thank you so much for this 5 star review- it means the world to us!
Best wishes,
Anouk 💛
Haven’t had them long enough to notice…
Haven’t had them long enough to notice a difference yet. The packaging and convenience for me is a winner! I absolutely love I don’t need to decant multiple different vitamins etc into container, it’s so convenient and easier to remember! Great price too!
22. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Chloe,
Thank you for your feedback! We're so glad to hear you're enjoying the convenience and packaging of our product.
It definitely makes keeping up with your routine a lot easier! We hope you start noticing the benefits soon, and if you have any questions along the way, feel free to reach out!
Best wishes,
Anouk 💛
I've been using Vitl for 6 months
I've been using Vitl for 6 months now and it's been effortless throughout. The DNA test and expert call has told me more about myself...and the personalised vitamins have been helping.
I wanted to make changes to my vitamins and Lika was able to help me amend my order and based on my latest health quiz we were able to update my personalised vitamins.
17. februar 2025
Svar fra VITL
Hi Matt,
Thank you so much for your kind words!
We're delighted to hear that your experience with Vitl has been smooth and insightful. It’s great to know that your DNA test and expert consultation provided valuable insights and that your personalised vitamins are making a difference.
We're also thrilled that Lika was able to assist you in updating your order based on your latest health quiz—your health journey is unique, and we’re here to support you every step of the way!
If you ever need anything else, don’t hesitate to reach out.
Best wishes,
Anouk 💛
On week 2 and have already noticed a…
On week 2 and have already noticed a massive difference in energy levels, usually feel quite shaky and low energy by the afternoon and haven’t had that for the last few days.
17. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Adele,
Thank you for sharing your experience! We're so happy to hear that you're already noticing a big difference in your energy levels—it's amazing what the right nutrients can do! 😊
If you ever have any questions or need any support along the way, we're always here to help. Wishing you continued success on your wellness journey!
Best wishes,
Anouk 💛
Great customer service
Great customer service when asking any questions. Had no problems at all, the subscription works well and had one of their tests and they were really helpful with interpreting the results. A personalised service with products devised for you. Thanks Lika, you’re a great asset to Vitl!
31. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Sharmil,
Thank you for your kind words!
We're so glad you've had a smooth experience with your subscription and that our team could help with your test results. Providing a truly personalised service is what we’re all about!
We'll be sure to pass your lovely feedback on to Lika – she’ll be thrilled to hear it! Thanks for being part of the Vitl family!
Best wishes,
Anouk 💛
Vitamins that make a difference
Vitamins that make a difference.
Really like vitl, the survey is quick and easy to do and then the vitamins subscription is great. I've definitely felt an uplift in energy since starting on them. Recently had to contact the customer service team as I changed address and forgot to change my subscription. They responded quickly and was able to hold my delivery until I confirmed my new address.
6. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Karan,
Amazing! ✨ We're so happy to hear that Vitl has made a real difference for you and that you're feeling an energy boost!
It's great to know our quick survey and subscription make things easy, and that our customer service team could help with your address change smoothly.
Thanks for sharing your experience – we truly appreciate it!
Best wishes,
Anouk 💛
Personalised Vitamins & Outstanding Service
Vitl has completely transformed the way I approach daily supplements. Their personalized vitamin packs are tailored to my specific needs, ensuring I get the right nutrients without the guesswork. The packaging is sleek and convenient, making it easy to stay consistent with my routine.
What truly sets Vitl apart is their customer service—efficient, kind, and incredibly responsive. Any questions or concerns I had were addressed quickly and professionally, making the entire experience smooth and stress-free.
A special touch? They included a branded bottle as a gift, which was a delightful surprise and a testament to their attention to detail.
If you’re looking for high-quality, tailored supplements backed by excellent service, Vitl is an easy recommendation!
22. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra VITL
Hi Rafael,
Wow, what an incredible review! We're absolutely thrilled to hear how much Vitl has transformed your supplement routine and that you’re loving the convenience of our personalised packs.
It’s also wonderful to know our customer service team made your experience smooth and stress-free! 😊
Thank you for your kind words and for recommending us – it truly means the world!
Best wishes,
Anouk 💛
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