The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going ou... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The customer service has been outstanding. The delivery can sometimes take weeks to another country. Which I guess is not Vitl’s issue. Could I make a suggestion at least when the orders are going ou... Vis mer
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I've been using Vitl for a few years now and I'm really impressed. The vitamins feel high quality, the packaging is clean and easy to use, and the daily packets make it simple to stay consistent. I'... Vis mer
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Customer service is always incredible. Lika has been so helpful and friendly when i’ve had any queries. Vitimans themselves are amazing too, I really do feel a difference within myself when I don’t... Vis mer
I have been doing the vitl trial and have been very happy. I really like the fact I'm taking the vitamin ingredients rather than additional bulkers and fillers. I have also noticed my Whoop stats ha... Vis mer
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Our products are developed by Vitl's team of leading experts using the highest quality, sustainably sourced ingredients to help you stay healthy and feel great. We believe in keeping things simple, so we’ve created a single solution that covers all the essentials. Our supplements come in convenient, tearable daily strips so you can always take them with you on the go. Thoughtfully designed to fit effortlessly and conveniently with your busy day, and accompanied by our helpful app and inspiring online content, we’re on a mission to help you live life better.
Francis House, 11 Francis St, SW1P 1DE, London, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
UPDATE 6/6: Customer service has reached out and gave a refund and apologized for the delay. Still haven’t recieve vitamins but glad to have heard from the team to make it right.
I ordered vitamins on May 9th, according to my tracking link today on June 3rd the vitamins are still not even in the country. Customer service keeps saying that the shipping takes “8-10 days” however it’s been almost 4 WEEKS! Customer service won’t refund or do anything about it.

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Great service and always on time

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Vitl vitamins are great as they personalise your vitamins to help with your requirements. I’ve got osteoarthritis in my knees and they have really helped with joint function and pain.

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A brilliant company with great products and superb customer service. Thank you to Lika who was particularly helpful when I contacted the company. Highly recommend.

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Would highly recommend Lika at Vitl, she is polite, friendly and very quick to reply to any messages. I have been using Vitl for a few months now and will definitely continue to use them

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I have been doing the vitl trial and have been very happy. I really like the fact I'm taking the vitamin ingredients rather than additional bulkers and fillers. I have also noticed my Whoop stats have increased, such as considerable increase in my HRV and maintained consistent green recovery scores. I will continue taking vitl as I'm sure it's helping me stay healthy and energised.

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Hi, it is the best I ever had and I left it for awhile but wants to reinstate my subscription. How do I go by it? Please let me via

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It's a very easy service to use and I like the vitamins.

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My experience with Vitl has been excellent so far! I've had to pause my vitamin plan for quite some time due to some blood test results and Lika has been fantastic at helping me through the process. She was very patient and proactive and I'm very grateful for all her help! She's very kind and empathetic, which means a lot. Thank you for providing such a great service! I look forward to continuing my vitamin plan ❤️

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Rubbish customer service, no one replies to any queries re ingredients of their vitamins.
UPDATE: The customer service has gotten back to me and I received a full refund as I couldn't take the reccomended vitamins due to my health condition.

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I have been with Vitl for a year now, I have tried so many different vitamins and supplements and within days to a week I will have kidney issues but I decided to try a customised service and I came across vitl and instantly liked the little yellow sliding storage box so I decided to take a look through their website and after doing the quiz and accepting the promo I had my first order quickly- I was really surprised that my kidneys have been absolutely fine on these, I even started to feel brighter and more energised in my normally very sluggish, tired, chronically ill body. But everything got better on these so I stayed. I love how each day is in its own little serving pack, just pop it open and go, I STILL love that yellow box too 😁 I’m actually on my second yellow box because when I was moving house my pup got her paws (and teeth) on the box and ripped it up while leaving the vitamins (she loves to rip up a good box, can’t help herself) I just reached out and explained what happened and the customer service lady attached a new box on to my next order! Which brings me to another reason I’ve stayed with Vitl- the customer service, just like their supplements- their customer service staff are quick to respond/action, helpful, no filler nonsense- just straight up friendly and helpful with no mess or fuss. I also like that not only can you get your customised pack automatically each month BUT you can get add ons sent out monthly too, need and extra boost for your gut? Need extra vitamin D? Want a female, male or child multivitamin/supplement or maybe like me you have a lot of trouble sleeping- they’ve got you covered and even with these add ons of a daily biotic, vitamin D, female multivitamin and their sleep supplements my kidneys have stayed fine! Now while I have sleep issues and a high tolerance to medications I find their sleep supplement to be very strong- I slept all night into the day and I slept great for the rest of the week too without having to take another (but be mindful how you take them as they can cause nightmares in some people) i really love Vitl- all goodness, no filler no having to reorder etc, all you have to do is have the money in your account and sit back and start to enjoy a healthier and brighter you. I’ve never had supplements or vitamins that have worked so fast or effectively and made me feel so good or ones that haven’t overloaded my kidneys. Love Vitl and have no plans in cancelling or switching and will be very sad and disappointed if they ever shut down

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I have been taking vital for about 8 months now. My hair and skin have drastically improved and I generally feel better in myself. I would highly recommend their personalised vitamins

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I am hesitant about using unfamiliar subscription services. However, my initial experience using VITL has been exemplary.
I raised a query about the price which was promptly responded to and satisfactorily resolved by Lika of customer services.
While I am yet to enjoy the full panoply of desired health benefits from my personalised vitamins regime - luscious hair, bulging muscles, and enhanced acuity - I am optimistic that this is simply a matter of time.

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Excellent customer service and a great range of products, thoroughly would recommend!

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Really really impressed with their customer service - extremely responsive and helpful!

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Great products at affordable price that actually work.

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I've been subscribed for about 6 months so far, and have found a significant improvement in my health ever since! I really like that I can complete a quick questionnaire and update my vitamin subscription for the next month, depending on my needs. Really impressed so far. Would definitely recommend.

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Vitl provides not only great vitamins delivered to your door that are tailored to your goals, but it is also a fantastic company. They reward loyalty, and their customer service team is beyond helpful! Have referred many friends!

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Great customer service, got back to me within hours answering all queries with efficiency. Hard to come by these days.

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Based purely on my initial engagement with them, they have been very responsive, helpful and efficient. I’ve purchased a one off DNA kit and needed to change my delivery address. I wrote to them and Lika responded very quickly, resolving my request. Thank you

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