Visme Anmeldelser 

250
TrustScore 3 av 5

3,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Nice idea, horrible programming. We've been using Visme for a business for several years. It's good in video integration and web-based presentations - IF (and this is the MASSIVE IF...) it work... Vis mer

Vurdert til 1 av 5 stjerner

Charged me without approval for a service I am not using costing $300. Card was expired and service was not renewed. Contacted support and got 0 assistance.

Vurdert til 5 av 5 stjerner

Visme is echt helemaal geweldig voor het maken van allerlei soorten (interactieve) content. Over alles zijn how-to video's opgenomen zodat je maar hoeft mee te klikken. Ook zijn er regelmatig... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We are a small nonprofit looking to expand our program support, Visme has met all of our needs for our communication needs. Their platforms are easy to use and it is pretty much a drag and drop design... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Visme is the operating system for business content. Teams use Visme to create, manage, and scale everything their business communicates with, from presentations and reports to infographics and documents, all held to one brand standard. What makes Visme different is that it works from what your business already knows rather than starting from a blank page or prompt. Connect your Drive and your existing decks, and Visme reads them and learns your brand, voice, and key facts. Its AI grounds every draft in that, so what’s created sounds like your company, not generic. Pull live numbers from Salesforce, Sheets, and Excel, and update a fact once to have it carry across everything built from it. Visme is built for sales, customer success, marketing, and revenue teams that produce a steady stream of customer-facing content and need it to stay consistent, current, and on brand without anyone policing every asset. We build Visme in close partnership with our customers, and the feedback shared here directly shapes where the platform goes next.


Kontaktopplysninger

  • Calhoun Place 7361, 20855, Rockville, USA

  • visme.co

3,1

Middels

TrustScore 3 av 5

250 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 78 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,1

Alle anmeldelser

(250)

29 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very usefull app for personas

Very usefull app you, can do many changes very easily, a lot of templates. I did 3 personas so quickly!!

2. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Hi Sophie thank you so much for taking the time to review Visme! Our team is always reviewing feedback from creators like you - and we are thrilled to hear you enjoy creating with Visme. Happy creating!

Vurdert til 4 av 5 stjerner

Love their animations

I am preparing all my graphic material on Visme. I find it easy and very intuitive. I love the animations they have and how they make my communication vibrant and modern.

29. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Hello Simona thank you for reviewing Visme & letting us know what you create successfully with us! Our team loves to know you are finding Visme intuitive & enjoying our animations. Happy creating!

Vurdert til 1 av 5 stjerner

Do not give them your money

After contacting this company at least 10 times to cancel my account they continue to try and bill me each month. I have had to stop payments through my bank, and they still will not respond or stop asking for payment.

3. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Hello Kelly thank you for taking the time to review Visme! Our team has attempted to correspond with you via email a few times in order to assist you with this. Please feel welcome to reach out to our team for further help via the emails we have sent to you or our live chat. You may also manage your subscription at any time as seen here in our support article https://support.visme.co/manage-subscription-settings/. We look forward to assisting you in the future!

Vurdert til 5 av 5 stjerner

Visme is a great service to create presentations and Infographics

Visme is a great service to create infographics and presentations for both work and school. The features included provide endless creative possibilities for workplace presentations that are both visually pleasing and interactive.

25. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for taking the time to review Visme! We are thrilled to hear that you are meeting your creative goals at both work and school with Visme. Thank you for your positive feedback about our features & creating with Visme!

Vurdert til 1 av 5 stjerner

Falsely advertising as free

When I saw you could use their website to create a pamphlet for free, I jumped on it as I was expecting to be able to make my pamphlet and download it all for free as these sort of companies allow free use up to a certain allowance before charging you for a subscription to continue using their services. NOT VISME. I spent HOURS working on my pamphlet, making it perfect. Time to download it and the only way you can download it is to pay their subscription fee. NEVER have I come across such a deceptive marketing strategy. I hope this company goes bankrupt due to their scummy methods.

21. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for taking the time to review Visme and create with us! When creating with Visme, you can create and share online for free. However, if you would like to download your work, we offer different subscription levels with varying prices. You should choose the subscription level that would allow you to complete your creative goal. These subscription options are explained on our website here: https://www.visme.co/pricing/. You are also welcome to reach out to our support team for more information via chat or email support@visme.com. We hope this information is helpful so that you can achieve your goals with Visme!

Vurdert til 5 av 5 stjerner

They're always adding new features…

They're always adding new features based on user feedback. I love how involved their Product Managers are to get real responses on new or beta releases so they can make the platform even better. They truly listen to users to make it the best experience possible.

13. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Create content like a pro (without being a designer)

Visme is a very complete tool that will make your business look amazing.
They offer thousands of templates that are fully customizable and you can easily apply your branding.
You can create highly interactive and animated projects that will boost the engagement of your prospect and improve your conversion rates.
Best of all you get analytics on your project views.
Never using powerpoint again.

16. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very useful and easy

I find in Visme a platform where I can organize and optimize my presentations to the maximum. I have also found a way to organize and centralize certain documents that I usually consult often.I also love creating forms from Visme to survey our clients. It is very easy and I can get the information directly on a Google Sheet.

10. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Zero Star You still deduct my money…

Zero Star You still deduct my money after unsubscribing

15. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Hi thank you for reviewing, Visme! We are sorry to hear you are having trouble unsubscribing. Our team would be happy to assist you via email or live chat so that you may cancel your subscription as needed. We also offer this support article with steps to unsubscribe https://support.visme.co/manage-subscription-settings/. Please feel welcome to let our team know if you need any further assistance!

Vurdert til 1 av 5 stjerner

Rating

Rating: 1/5

I'm extremely disappointed with Visme's handling of my account and billing. Despite deleting my account within trial period, I was unexpectedly charged $146 USD almost a month later. The company's policy claims that deleting the account cancels the trial period, but this wasn't my experience.

As I'm currently overseas, I relied on Visme's customer support to resolve the issue. Unfortunately, I've yet to receive a satisfactory response or refund. The lack of communication and assistance has been frustrating and disappointing.

Until Visme improves their billing practices and customer support, I would caution others against using their services. It's essential for companies to honor their policies and prioritize customer satisfaction.

Update: I hope Visme takes my feedback seriously and takes immediate action to rectify the situation.

13. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for taking the time to review Visme, Marisia! Upon receiving your review our team reviewed the correspondence you have had with our support team. Since July 13, our team has sent you 5 emails in order to assist you with your inquiry. If you are having trouble receiving these emails, please let our team know via our live chat & we will happily assist you there. You may also want to check your email's promotional or spam folders. In summary, our correspondence has outlined how the charge you received is related to the free trial for our subscription services. Our customer support manager has also followed up with you at this time to provide more information about this. Please feel welcome to let our team know if there is any other way we may assist you. We value your feedback! Thank you for creating with Visme!

Vurdert til 1 av 5 stjerner

These are thieves

These are thieves. I was tricked into subscribing to yearly and on realising this, I sent repeated emails for a cancellation and refund and received no response. Stay well away. There are better options available.

7. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for taking the time to review Visme, Anjitha! Upon receiving your review, our team attempted to investigate your correspondence with our support team. However, you did not provide TrustPilot with your contact information, so we are unable to locate your correspondence with our team. We take feedback like yours very seriously and encourage you to reach out to our support team referencing this review for further assistance. Please don't hesitate to contact our support team at support@visme.co.

Vurdert til 1 av 5 stjerner

Thief’s

I cancelled my free trial but they lied and said that I didn’t then charged my card 297.00. BEWARE

24. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for taking the time to review Visme, Shannon! Upon receiving your review, our team attempted to investigate your correspondence with our support team. However, you did not provide TrustPilot with your contact information, so we are unable to locate your correspondence with our team. We take feedback like yours very seriously and encourage you to reach out to our support team referencing this review for further assistance. Please don't hesitate to contact our support team at support@visme.co.

Vurdert til 1 av 5 stjerner

Scam

Meine freundin hat damit eine Präsentation online erstellt.
Als sie es speichern wollte, wollten die natürlich Geld dafür sehen...
Haben dann einen Account erstellen müssen haben bezahlt und irgendwie gab es ab da nur noch Probleme...
Wollte mein Geld zurück da die Präsentation letzten Endes wo anders erstellt werden musste und somit alles umsonst war, habe ich aber nicht bekommen...

1. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Vielen Dank, dass Sie sich die Zeit genommen haben, Visme zu bewerten! Wir verstehen, dass Sie und Ihr Teamkollege ein paar Probleme beim Erstellen mit Visme hatten. Wir haben hier weitere Informationen angefordert, um Ihnen zu helfen, aber diese wurden nicht bereitgestellt. Wenn Sie Hilfe von unserem Team benötigen, helfen wir Ihnen gerne weiter. Bitte kontaktieren Sie uns über den Live-Chat auf unserer Website oder per E-Mail an support@visme.com.

Vurdert til 4 av 5 stjerner

Good support and product

Visme support was helpful with my cancellation. I was able to get all of my requests done within a couple of days. I had made an error in choosing the wrong plan and was helped without having to cancel my order. Thank you again.

17. mai 2024
Vurdert til 1 av 5 stjerner

It is such a shame that a company with potential can fail so terribly at the most basic yet most important core of any business – customer support and trust.

I contacted Visme after a free trial was incorrectly renewed to a $297 annual subscription, despite having cancelled prior to the end date. I waited and waited but did not receive any response to my email, which raised alarm bells concerning Visme’s customer support.

“How can a company that boasts so many awards on its website not answer customers' emails or queries?!”

I had to resort to contacting PayPal to try and resolve my case. After more waiting, I received notification that Visme responded to PayPal to reject my dispute but still has not replied to my original query or made any attempts to reach out to me.

“Do they not care at all how this error came to be? Do they not want to even attempt to explain or help?”

Disappointment and disgust are only the beginning of what I feel for Visme. I have never written such a negative review for any company before, as in general, all customer support teams care about their customers and try to resolve issues through good and timely communication. But not Visme.

Visme believes it is absolutely fine to leave customers hanging and not reply when they reach out for help.

If this review (and the disappointing experiences of many other users here) does not deter you or make you think twice before signing up with Visme, please remember that while their product shows potential, when you encounter any difficulties or issues:

Visme will not reply.
Visme will not help.
Visme does not care.

10. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

We are sorry to hear about your negative experience with Visme. Our goal is to provide the best possible service to our Vismeers. We take customer feedback seriously and would like to thank you for bringing these experiences to our attention.

We would appreciate the opportunity to discuss your experience further and see how we can make things right. Please feel free to reach out to our customer support team via email at support@visme.co so that we can address your concerns. Thank you for your review and correspondence!

Vurdert til 1 av 5 stjerner

Scammer

Scammer. Said free template, but when we're to download the project, they ask us to pay. If so, why say "free"? If we want to edit online and share online, why go find free stuffs?
Scammer, what a waste of time to use this thing.

19. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for your review and feedback, Gene. We appreciate knowing your experience with Visme. Every Visme workspace begins as free, allowing anyone to begin their creative journey. We review what each workspace would include, from our free accounts to enterprise subscribers, on our pricing page, https://www.visme.co/pricing/. Our team does our best to ensure you know what each workspace type includes. Thank you for your feedback. We invite you to create with Visme again in the future!

Vurdert til 3 av 5 stjerner

I need to find a Canva alternative that

I need to find a Canva alternative that could help me level up my content more. Each time I spend a little more time I find new features and improvements. The new 3D characters are amazing; drag and drop with complete poses are a great touch.

15. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I wish I could give less than 1

I wish I could give less than 1. I tried the trial version, and it seemed okay, but it won't let me download the PDF during the free session. So I paid over $50 for a month's use. Then I created several pages of the document and tried to download it, but it kept failing after several tries I gave up and requested for a refund as it was not working. The refund was refused, and kept telling me it was in the terms and conditions. I understand the TnC but with faulty product wasting peoples time... this is really scam

8. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for taking the time to review Visme, Sam! Upon receiving your review, our team attempted to investigate your correspondence with our support team. However, you did not provide TrustPilot with your contact information, so we are unable to locate your correspondence with our team. We take feedback like yours very seriously and encourage you to reach out to our support team referencing this review for further assistance. Please don't hesitate to contact our support team at support@visme.co.

Vurdert til 1 av 5 stjerner

Terrible customer support and program…

Terrible customer support and program in general. Lots of finicky tricky stuff that you need customer support to fix- which they never do.

8. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for taking the time to review Visme, Bobert! Upon reading your review, our team investigated your correspondence with our team. We have replied to your emails as we received them. Our support manager has also reached out to you via email to offer further assistance. We are happy to address and assist you with anything you may need help with inside of our platform. We welcome you to correspond with us via chat, email from our support team, or email sent by the Visme support manager. Thank you for creating with Visme. We hope we can assist you soon!

Vurdert til 5 av 5 stjerner

Amazing platform that keeps getting…

Amazing platform that keeps getting better all the time. I'm creating materials for my clients that are incredibly professional, the tool range is impressive and it's simple and quick to navigate around.

1. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Visme

Svar fra Visme

Thank you for taking the time to review Visme! We appreciate your feedback about our software and the range of creative goals you can achieve. Our team will continue to make improvements, keeping your creative goals and needs in mind. Happy Vismeing!

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