I have been with Styleseat since the very beginning. I don’t really have complaints because you’ve evolved so and as you did so. Have I and my business. There are a lot of features that have been adde... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I highly recommend not using this app unless you wanna gamble with your money. The stylist can cancel your appointment anytime and not refund you your deposit. To make it worse StyleSeat itself is no... Vis mer
Selskapet har svart
The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... Vis mer
Selskapet har svart
I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.
Kontaktopplysninger
94107, San Francisco, USA
- styleseat.com
3,1
Middels
212 anmeldelser
Ber kundene om å skrive anmeldelser
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I will not use this again
I will not use this again. I was charged and the stylist never even showed up. I was still charged the full amount. I will not trust this app again and I’ve been using it for years
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for being a longtime user of the app and for bringing this to our attention. We’re sorry to hear about your recent experience and understand how disappointing it must have been when the stylist did not show up for your appointment.
We’d be happy to look into this situation further. While the stylist is responsible for issuing the refund initially, our team can step in and review the appointment details if the matter has not been resolved directly with them.
To help us move forward, please send any documentation related to the appointment. You can contact us at support@styleseat.com with “App Review” in the subject line so we can quickly identify your account and assist you further.
We appreciate your patience and look forward to helping resolve this for you.
False refunds to clients serviced that…
False refunds to clients serviced that lie to styleseat
2. juli 2026
Svar fra StyleSeat
Thank you for taking the time to share your feedback. We understand how concerning situations like this can be, especially when they involve a client dispute and questions surrounding a refund.
We're glad you connected with our Support team so we could review the situation together. After completing our review, we were able to resolve the matter, and we appreciate your patience throughout the process.
We take concerns from both clients and professionals seriously and carefully review each situation based on the information available. Thank you for taking the time to work with us, and if you ever have questions or concerns in the future, our team is always happy to help.
I have been with Styleseat since the…
I have been with Styleseat since the very beginning. I don’t really have complaints because you’ve evolved so and as you did so. Have I and my business. There are a lot of features that have been added and honestly I think you’re giving the competition a run for their money. I love the consistency of finding all my appointments in one place, being able to to my clients out safely and for upholding my rules of new and old clients. It’s easy to get through the app. There are a few kinks still left to be corrected however I am here for it!!!!
2. juli 2026
Svar fra StyleSeat
Thank you so much for your thoughtful review and for being with StyleSeat since the beginning! It's been incredible to grow alongside professionals like you, and we're grateful to have been part of your journey.
We're thrilled to hear that you've seen the platform continue to evolve over the years with new features designed to better support your business. We also appreciate your honest feedback that there's still room to improve. Hearing from longtime professionals like you helps us continue building a better experience for everyone.
Thank you again for your continued trust and support. We're excited to keep growing with you!
Svar fra StyleSeat
Thank you for sharing your feedback and concerns. We understand how important it is to continue growing your client base, and StyleSeat is designed to support that by increasing your visibility, simplifying the booking process, and helping you build strong relationships with your clients.
Our New Client Connection feature is intended to connect professionals with potential clients through increased exposure and convenient booking opportunities, giving you more chances to fill your schedule and reach new customers. You can review your NCC settings in the app to view additional details about your activity and available opportunities.
Upon review, we noticed that your professional cancellation rate for New Client Connection appointments over the last 90 days is 44%, which is significantly higher than the typical benchmark. Frequent last-minute cancellations or declines for new clients can negatively impact your search ranking and visibility because they may create a poor booking experience for clients.
To help reduce further impact moving forward, we recommend encouraging clients to cancel through their own accounts whenever possible or rescheduling appointments instead of canceling them outright.
We’d appreciate the opportunity to learn more about your experience and assist further. If you’re open to it, please reach out to us at support@styleseat.com with “App Review” in the subject line so our team can take a closer look and provide additional support.
DO NOT USE!
I highly recommend not using this app unless you wanna gamble with your money. The stylist can cancel your appointment anytime and not refund you your deposit. To make it worse StyleSeat itself is no help as they allow the stylist to take your money without rendering services and then leaves it up to you to try and retrieve your money back. DO NOT USE THIS APP!
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thanks for sharing your experience. We understand how important transparency and confidence are when booking appointments and managing payments, and we appreciate you taking the time to provide your feedback.
We'd like the opportunity to look into this further. Please contact us at support@styleseat.com with “App Review” in the subject so we can learn more and assist you. Please include any supporting details or documentation to help our investigation.
The con artist on StyleSeat app
I thought this was going to be a decent person (KAJEANA MANORS) upon selecting this hair stylist for me to gettin LOCS I made an appointment on June 21st and put down my deposit through the app 453 and was thinking I was going to the address on the website appointment was for June 22nd at 9:45 came to the appointment at a different location and in a different city I would not have gotten or wanting to get this lady buy me paying the deposit for $53 and it said for my end of balance $211 but that's not what it was when I got to her new location that she's at so upon her trying to set a price I told her I will call her and let her know if I was going to go along with what she said before making another appointment but before I can give her a call Three hours later that same car that I had used to pay the deposit she took it upon herself and charged me $200 before I can call her back to make her another appointment I asked for her to give my money back and she wanted to go ghost on me I have spoken to her today on June 23rd and she said it was a accident the app charged my card so I told her we'll accidentally go ahead and put my money back on the card nothing good came out the conversation over the phone so I am continuing my investigation through my card service to get my money back and also I'm taking this to the police department all the info of us having our conversations so they can get on her as well
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for sharing your experience with us. We understand how important it is for your appointment to go smoothly, and we’re sorry to hear about the challenges you encountered with the location change and pricing.
Please note that the $200 charge was processed through the app’s automatic checkout feature rather than a manual charge initiated by your Pro. While we know this doesn’t make the situation any less stressful, we want to help clarify and address your concerns. We’ll be reaching out to both you and the stylist to better understand what happened, and we’d greatly appreciate it if you could share any supporting documentation, such as text messages or receipts, to help us review the matter thoroughly. If you don’t hear from us soon, please contact our support team so we can continue assisting you directly.
Please also note that deposits are generally non-refundable; however, we will review any documents you provide to determine if an exception may be warranted.
We sincerely apologize for the inconvenience, and in the meantime, we’d like to offer you a flex discount toward booking with a new Pro so you can move forward with your hair service in a way that feels comfortable and fair.
We appreciate you bringing this to our attention and remain committed to helping resolve this matter. We’ll keep you updated as we gather more information.
My payout is being withheld and I am…
My payout is being withheld and I am not able to reach a REAL person I haven’t been able to even finish a simple conversation in a timely manner and it has been about a week! TERRIBLE
2. juni 2026
Svar fra StyleSeat
Thank you for sharing your feedback. We completely understand how concerning it can be when a payout is placed on hold, and we want to assure you that resolving this matter as efficiently and smoothly as possible is our top priority. Our Compliance Team is already actively working on your ticket.
It appears that multiple follow-up tickets were created, which may have triggered repeated automated messages and given the impression that no progress was being made. Please rest assured that our team is addressing your concern. For the quickest updates, we recommend replying directly to the ticket currently being handled by our Compliance Team.
We truly appreciate your patience and understanding as we work toward a resolution, and we are committed to improving communication so you can stay informed every step of the way.
STYLESEAT
I've used styleseat for about 7 plus years I remember when there was a zero membership and one you could choose to pay now it's $35 to $45 a month . I recently moved to another state and I have had so many mind blowing issues with styleseat.This platform says they will bring you new clients and market you .. they don't I've went months paying for a subscription with no clients from styleseat.the new client fee $50 "IF" they bring you a new client.ive had issues were people click my link from social media and styleseat sends a notification as if they bought me a new client.This is extra frustrating ,you have to prove you know the person via email/tickets I feel like dealing with people's money there should be a 1800 number to call and speak to someone.I have also experienced withholdings from my earnings stating they can't transfer monies because of my bank account when I've never changed it .My instant payout never works I've even had to wait for 2 1/2 weeks because they kept saying my transactions didn't go through which once again I've always had the same bank ... Styleseat use to be an ok platform but now I've absolutely feel like I've wasted money and time paying on a subscription that doesn't uphold what they state in there policy.its SOOOO much more...i can count on one hand how many clients styleseat has sent me.the system glitches to were me as a stylist can't give my clients other options to pay ... Some clients use cards that don't work .. some prefer to pay cash ...$420 every year $35 a month that's just the subscription it's just not worth it anymore..
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
We understand how important it is to be able to run your business smoothly, and we’re so sorry for your experience.
StyleSeat charges fees in addition to the standard subscription, which support ongoing investments in features and tools designed to help Pros run and grow their businesses. Recent enhancements include Deposits, Custom Websites, and other resources aimed at improving visibility, streamlining operations, and attracting new clients.
If clients don’t use your booking link to complete their appointment, they can be incorrectly marked as new. To correct this, you can decline the new client pop-up, verify the client’s phone number, or request a correction through appointment details. We can also make adjustments on our end to help prevent future misidentifications.
All appointments booked through New Client Connection or Smart Pricing require automatic checkout; however, these features can be adjusted in account settings, and Smart Pricing can also be removed at the appointment level. If you prefer to process payments manually, updating the payment method within one hour after the appointment’s scheduled end time will prevent the system from automatically charging the card on file. We’re happy to provide guidance on these settings to ensure you have the flexibility you need.
For payout and Instant Payout concerns, there are several possible causes, including account reviews, payout failures, banking changes, or eligibility differences. Because these are account-specific, we encourage you to contact us directly so we can investigate and resolve the issue.
Regarding phone support, we’re currently exploring expanded support channel offerings, including phone support, and will share updates as they become available. We appreciate your feedback and encourage you to reach out to us at support@styleseat.com with “App Review” in the subject line so we can review your account and address your concerns.
Svar fra StyleSeat
Thank you for sharing your experience with us. We understand how important it is for beauty and wellness professionals to attract new clients, make the most of their time, and grow their business. StyleSeat is designed to help with that by increasing your visibility, simplifying the booking process, and helping you build strong relationships with your clients.
Our New Client Connection feature is intended to connect professionals with potential clients through increased exposure and convenient booking opportunities, giving you more chances to fill your schedule and reach new customers. You can review your NCC settings in the app to see more information about your activity and available opportunities.
We’d appreciate the opportunity to learn more about your experience so that we can assist further. If you’re open to it, please reach out to us at support@styleseat.com with “App Review” in the subject line so we can connect and assist you further.
Excellent experience!!!
11. juli 2025
Svar fra StyleSeat
Thank you for sharing your positive experience! We’re thrilled to hear you’re enjoying the app and that it’s working well for you. Your feedback means a lot to us, as it helps us continue improving and delivering the best possible service for our users. We’re always here to support you and make sure your experience remains smooth and enjoyable. If you experience any issues or need assistance in the future, please contact us at support@styleseat.com so we can learn more and provide the help you need to keep things running perfectly.
Saved my bridal season from messy DMs
Honestly, switching to StyleSeat for my bookings completely saved my bridal season by stopping the messy back-and-forth DMs so I can actually focus on my living portfolio!
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for sharing your experience! We’re so glad you made the switch to StyleSeat and that it helped your bridal season by eliminating the back-and-forth and keeping your bookings organized. Our goal is to give beauty and wellness professionals more time to focus on their craft, grow their business, and create meaningful experiences for their clients while feeling supported behind the scenes.
We’re happy to hear the platform has helped support your work and showcase your portfolio, and we’re excited to continue building tools that help Pros manage their business, connect with clients, and grow with confidence. Thank you again for being part of the StyleSeat community. We’re excited to continue supporting your journey and future success.
🚩 AVOID
🚩 AVOID: Worst Business Choice
Ever 🚩
The Money Breakdown:
• Massive Cuts: They take nearly 50%.
(Example: You earn $188, you only keep $96).
• Hidden Client Fees: They charge your clients random fees without telling you.
• Unfair Charges: They charge you "new client fees" even for your own loyal clients.
• Double-Dipping: You pay transaction fees
PLUS an extra fee for same-day cash out.
The Client & Service Nightmares:
• Useless Support: Customer service is just outdated Al, you will never get a human. They claim to help within 24 hours, but they never actually respond or get back to you. Just send you screenshots of old pictures, that may or may not look like your screen.
• Booking Barriers: The system forces every client to create a full profile just to book an appointment.
• Payment Traps: Even if you manually add a client yourself, the system still forces them to make a profile just to pay their bill.
The Reality Check:
• Fake "Instant" Pay: Even after paying for same-day cash out, you still have to wait 4 hours for your money.
• Zero Support: You still do 100% of the marketing and "footwork" yourself.
• Low Lead Value: If they actually send you a client, you walk away with even less than $96.
Bottom Line: It feels like you are working for them, not yourself. Do your research and keep running!
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
We appreciate you sharing your experience and understand how frustrating it can feel when fees, payouts, or support interactions don’t meet expectations. Transparency is important to us, and we’d like to clarify a few points raised in your review.
StyleSeat charges standard payment processing fees, and for clients acquired through New Client Connection, a one-time 30% fee applies only to the first appointment. Future appointments with that client are not subject to the fee. We understand that when multiple fees apply at once, the overall cost can feel significant, which is why we aim to clearly display fees both before checkout and within revenue reporting.
We also invest heavily in marketing and growth initiatives to help connect Pros with new clients, and tools within our Marketing Suite provide visibility into new client acquisition and related revenue. If a client is ever incorrectly marked as new, we’re happy to review and correct it.
Regarding same-day payouts, transfers are typically completed within minutes after initiation, though timing can occasionally vary depending on banking and processing timelines.
We also understand your concerns around support responsiveness and the booking experience. While we continue improving both our support options and platform experience, we recognize there are times where we can do better.
We encourage you to reach out to support@styleseat.com with “App Review” in the subject line so we can take a closer look at your specific account concerns, including fees, attribution, or payouts.
We appreciate the opportunity to address your feedback and better understand your experience.
If I could I would give a 0
If I could I would give a 0. I find a stylist and made my appointment paid my $40 deposit. A few hours later the stylist text me telling me that she is out of town and will be just getting back in town that day. Stylist state that she don't understand why that day was open. I don't know if it is the stylist or style seat problem. This but me in a bad spot no deposit and no one to do my hair. Will I am going out of town myself and trying to get my hair done before I go. So, the date I chose is the date I have available to get my hair done. The date that was suggested for me to reschedule to is the day I will be out of town. Now I am stuck with no appointment and out of $40. The stylist said she will refund me but that will take 5 to 10 days. To schedule another appointment I need my deposit. This is not the first time I have had a problem with style seat.
About 3 mounts ago I schedule appointment. The stylist was 20 minutes late. I am call and text her asking where she at. After about 3 calls and texts later. She answer saying she is on her way and that she was not aware of my appointment. WOW
With that being said. I will not be scheduling or choosing any more appointments or stylist on Style seat.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for sharing your experience. We understand how important it is to have a reliable and well-timed appointment, especially when you’re preparing for travel. While the situation you described appears to involve an individual professional’s availability, we’d like the opportunity to review your booking and cancellation details to better understand what happened.
Please reach out to our Support team at support@styleseat.com with your booking information and any related receipts or screenshots, and include “App Review” in the subject line. This will help us locate your account quickly, confirm the status of your deposit refund, and work toward finding a resolution.
Your feedback is valuable in helping us improve our client experience, and we appreciate you bringing this to our attention.
Svar fra StyleSeat
We truly appreciate you taking the time to share such positive feedback! It’s wonderful to hear that you had an enjoyable experience, and it means a great deal to our team. At StyleSeat, we’re committed to providing a smooth, intuitive, and reliable platform that helps Pros grow their business while making it easy for clients to discover and book their services. Knowing that our efforts are making a difference is incredibly rewarding. Your support motivates us to keep improving and delivering the best possible experience for both Pros and clients. Thank you for being part of the StyleSeat community!
Svar fra StyleSeat
Thanks so much for your kind words! Whether you’re new to the app or have been with us for a while, we’re always working to make sure you have the best possible experience. We’ve built the platform to be approachable and easy to use, so Pros can focus on what they do best while growing their business with confidence, and clients can easily discover and book their services. Hearing that it’s been helpful early on means a lot to us. Our team works hard to provide a smooth, user-friendly experience for everyone, and we truly appreciate your support. Thanks again for being part of the StyleSeat community. We’re excited to be on this journey with you!
Styleseat is very deceptive
Styleseat is very deceptive. An advertised $50 price actually charges your card $72. They list one price, but when you select it, it very briefly flashes a 20% increase before taking you to Payment. The new total is not listed or visible anywhere. Then it adds an additional 20% tip. That's a total of a 44% upcharge for their service.
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for sharing your feedback. We understand how frustrating it can be to expect one price and then see a higher total at checkout. The pricing is set by each independent professional, and some use our Smart Pricing feature, which adjusts service prices based on demand for certain time slots. If your appointment was booked during a peak time, the adjusted rate and reason would have been shown before you confirmed.
For this appointment, a 20% tip was added by default. After the service, you receive a tip confirmation via SMS where you can adjust or skip it.
Our goal is to keep pricing as clear and transparent as possible before booking. We’d like to review your appointment to better understand what happened. Please contact our Support team at support@styleseat.com with your booking details and include “App Review” in the subject line so we can assist further. We appreciate you bringing this to our attention.
Styleseat
The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts, and be able to receive any payout amount, other than up to $50. Please, stop taking new clients fees over and over when a client has booked before, or prefer to have me book them. We pay a monthly fee for a reason.
11. juli 2025
Svar fra StyleSeat
Thank you for taking the time to share your feedback. We wanted to clarify that the $50 figure you mentioned refers to our instant payout minimum threshold, which is the smallest amount eligible for instant payout.
Regarding your concern about the New Client Connection fee, we'd love the opportunity to further investigate any appointments you believe may have been misattributed. Please reach out to us at support@styleseat.com with “App Review” in the subject line so our team can review the details and look into this further.
They quoted me $75 for a blowout at a…
They quoted me $75 for a blowout at a particular salon nearby. I then made the appointment (24 hrs so no cancellation possibility) and then it shot up to $108!! Including the tip. I don't tip owners of salons (and in this case she is the owner). So....yeah no.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thank you for sharing your feedback. We understand how frustrating it can be to expect one price and then see a higher total at booking, especially when cancellation options are limited.
Pricing is set at the discretion of each independent professional and may vary based on timing or other factors. The full total, including any applicable fees, is displayed before an appointment is confirmed to help avoid unexpected charges. After the appointment, a tip confirmation is sent via SMS, where the amount can be adjusted or skipped if preferred.
We’d like to take a closer look at your specific booking to better understand what occurred and ensure everything was displayed as expected. Please reach out to our Support team at support@styleseat.com with your booking details and include “App Review” in the subject line so we can assist further. We appreciate you bringing this to our attention.
No consumer protection, stay away!
Pro-tip, find the stylist using their app, message, then do everything off the app. Some stylists scam and steal and their platform offers no protections for consumers. A stylist didn't communicate her address before the appointment. I was still charged full price and 40 emails later still not conclusion except a return of half my money.
Update, received this reply, and after emailing them they havent responded. They also still have not returned my money.
28. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
At StyleSeat, we aim to provide a safe and professional platform for both clients and professionals, with policies in place to help ensure fairness and address situations like this. We understand how frustrating this can be and take concerns like yours seriously.
We’d like to take a closer look at what happened. Please reach out to us at support@styleseat.com with “App Review” in the subject line, using the email associated with your account, so we can locate your case and review it in detail.
Your feedback is important to us as we continue working to improve the experience for everyone on the platform.
I used styleseat for years
I used styleseat for years. HOWEVER, the site has several unexpected fees and poor customer service which I eventually closed my account. I like my style seat stylist but I was paying too much for unexpected fees that it outweight her work. The site would be much better if they got rid of all the extra fees.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra StyleSeat
Thanks for sharing your experience and for being a longtime StyleSeat user. We truly appreciate it. We’re sorry to hear that your experience didn’t meet expectations.
Some fees on StyleSeat can vary depending on the service and settings chosen by the professional, and in certain cases may include pricing adjustments for high-demand time slots. These are typically shown before booking, so you can review the total cost in advance.
If you’d like, please reach out to us at support@styleseat.com with “App Review” in the subject line. We’d be happy to take a closer look at your experience and provide more clarity.
We appreciate your feedback and have shared it with our team as we continue working to improve the platform.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.