It saved me tons of money on a last minute Mothers Day Spa Date to Balian Springs. I originally had passes to somewhere else and really wanted to bring my Mom to this location instead. Being able to s... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... Vis mer
Selskapet har svart
I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... Vis mer
Selskapet har svart
I purchased a gift card for a friend's birthday and I did not receive the instant email as the website stated I would. I checked both my Inbox and Spam folder multiple times with no such luck. This le... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Skrevet av virksomheten
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Kontaktopplysninger
Storbritannia
- info@virgingifts.com
- virgingifts.com
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Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It doesn’t say it takes three days to…
It doesn’t say it takes three days to get in touch after you try and make a reservation anywhere in their fine print.
10. mai 2026
Svar fra Virgin Gifts
We’re really sorry for the disappointment and inconvenience you’ve experienced while trying to secure your booking, Marla.
Please be assured, that we have now responded to your email and are working to help get everything sorted for you as quickly as possible - Chantelle.
Bait & Switch booking process…
There were no details before purchasing that the voucher would have to be registered further, and an additional booking request would need to be made. Now I'm getting an error message even trying to book, although it is 48hrs in advance AND the location has availability listed on their website.
3. mai 2026
Svar fra Virgin Gifts
We’re really sorry for the disappointment and inconvenience you’ve experienced while trying to secure your booking.
Please be assured, that we have now responded to your email and are working to help get everything sorted for you as quickly as possible - Chantelle.
It was easy to buy user friendly and…
It was easy to buy user friendly and looks like so much fun. It’s a gilt so hope they have fun.
Thx
8. mai 2026
Svar fra Virgin Gifts
We’re delighted to hear you found the experience easy to purchase Claudia, and it’s great to know it looks like so much fun. 💖
We hope the recipient has a fantastic time enjoying it! 🎁
Chantelle - 🌟🌟🌟🌟🌟
Cant use voucher
8. mai 2026
Svar fra Virgin Gifts
We’re really sorry to hear about the initial difficulties you experienced when trying to secure your booking, Kiarra, and for any inconvenience this caused.
Having looked into this further, we can see that Bulelwa from our Customer Service Team was able to successfully secure your booking for you - Chantelle.
Great resources
Easy to find, great activities. Great resource for maximizing fun with limited time in an area.
2. mai 2026
Svar fra Virgin Gifts
We’re delighted to hear you found everything easy to locate and enjoyed the great range of activities available. 🛒
We hope you have a fantastic experience, Daniel. 🎉
Chantelle - 🌟🌟🌟🌟🌟
I purchased a gift card for a friend's…
I purchased a gift card for a friend's birthday and I did not receive the instant email as the website stated I would. I checked both my Inbox and Spam folder multiple times with no such luck. This left me annoyed but Lufti, from customer service saved the day. He responded to each email in a timely manner and continued communicating with me until the issue was resolved. Thank you for all of your help and for turning an annoyed customer into a happy one.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We’re really sorry the gift card email didn’t arrive as expected Kati, and understand how frustrating that must have been, especially for a birthday gift.
We’re so pleased Lufti was able to step in, keep you updated throughout, and get everything resolved for you. 💖
Chantelle - 🌟🌟🌟🌟🌟
Great customer service experience
Great customer service experience. Lufti was polite, helpful and resolved my issue efficiently. I really appreciated their clear communication and professionalism.
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We’re delighted to hear Lufti provided such a positive experience, for you Niamh. 🤗
A polite, professional and efficient service is exactly what we aim for, and we’ll be sure to pass your kind words on. 💖
Chantelle - 🌟🌟🌟🌟🌟
While I had an issue with booking being…
While I had an issue with booking being sent as one instead of 2, customer service handled it quickly and resolved the issue expediently. I am so thankful and happy. Thank you.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We’re really sorry for the initial confusion with the booking, but we’re so pleased to hear our customer service team was able to step in quickly and get everything resolved for you. 💖
It’s wonderful to know you’re now happy and able to enjoy your experience as planned, Brian! 🎉
Chantelle - 🌟🌟🌟🌟🌟
I do not know what happened to be…
I do not know what happened to be charged but the coupon was not received, it seems that it was a scam, I do not know if I have already lost the money.
4. mai 2026
Svar fra Virgin Gifts
We’re really sorry for any initial concern or disappointment caused, Junior.
However, we can confirm that the voucher has been successfully received and was registered on May 05, 2026.
We hope all is now sorted for you, but of course if we can assist further in any way, just let us know - Chantelle.
Lufti was great and really very helpful…
Lufti was great and really very helpful with my query! Thank you ☺️
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We’re delighted to hear that Lufti was able to help and made your experience a great one. 🤗
We’ll be sure to pass on your kind words Kayley, as they’ll really appreciate it! 💖
Chantelle - 🌟🌟🌟🌟🌟
I purchased a voucher for Napa Valley…
I purchased a voucher for Napa Valley hot air balloon ride and it was a simple procedure. Purchased for 20 percent off retail price and it actually worked without a hitch!
29. april 2026
Svar fra Virgin Gifts
We’re delighted to hear your purchase was quick and hassle-free, and even better that you were able to enjoy that 20% saving! 😍
A hot air balloon ride in Napa Valley sounds absolutely amazing, and we hope it’s an unforgettable experience, Julie! 🎈
Chantelle - 🌟🌟🌟🌟🌟
I tried to use my voucher and no bueno...
I tried to use my voucher and started getting error messages! Couldn't book and now need to battle with Virgin Customer Service.
Similar complaints in previous posts, Virgin please fix this!
3. mai 2026
Svar fra Virgin Gifts
We’re really sorry to hear you experienced error messages when trying to use your voucher - that’s definitely not the smooth experience we want for our customers.
We completely understand how frustrating that must have been, Walter.
Please be assured, a member of the team has responded to your email, to help get everything sorted for you - Chantelle.
It’s quick and easy with a wide variety…
It’s quick and easy with a wide variety of experiences!
2. mai 2026
Svar fra Virgin Gifts
We are thrilled to hear you loved our wide range of great experiences that were available to purchase with ease! 🛒
Wishing you a wonderful experience, Renee. 💖
Chantelle - 🌟🌟🌟🌟🌟
Awful experience
Awful experience. You can't use any coupon code with a gift card, and that's not clear anywhere. In addition, when you go to redeem the experience, there's not even a search option like there is on the pay-with-cash side. You have to scroll and scroll to try to find what you want, and the inventory is different than what appears on the pay-with-cash site.
In other words, you are paying 15-20% more than someone buying directly. You are forced to consider the vendors they want you to see first AND see limited or non-existent inventory. SO SCAMMY!!! AVOID AT ALL COSTS.
EDIT:
I also want to add that the inventory changes if you are using a voucher vs. cash. I was about to buy an experience with cash, and many dates appeared. When I got a voucher and tried to use it minutes later on the same experience, it said all dates were sold out. After getting me on the hook for hundreds of dollars with the voucher!
Fluz and US Virgin Experiences, please add the following information to your purchase pages:
1. Coupons cannot be used with the US Virgin Experience Vouchers.
2. Inventory displayed on the main US Virgin Experience may be different when redeeming a voucher than when using cash.
One other note. Virgin Gifts is actively taking down negative reviews by requiring you to verify the info within 2 days. Luckily, I saw the Trustpilot email and verified, but I'm sure lots of people miss that. This falsely inflates their score. They "challenge" any review that is negative and require "verification" within 2 days, hoping that 80% of reviewers will miss that email. Then, they get Trustpilot to take down the review.
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
Thanks for taking the time to share your feedback, and we’re really sorry to hear about your frustration.
Making things easy to find and use is really important, and your feedback will be shared with our team to help improve this.
We've also reached out via Trustpilot to obtain your contact details, so that we can look into this further for you - Chantelle.
Bulelwa X is by far the best customer…
Bulelwa X is by far the best customer service representative that I’ve ever worked with. Bulelwa Made it so easy to switch out a 3-year old gift experience from one family member to another—seamless! Thank you!
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
Thank you so much for your amazing feedback, Robyn. 🥰
We’re absolutely thrilled to hear about your experience with Bulelwa, and they'll be so happy to know they made everything so smooth and easy for you! 💖
Chantelle - 🌟🌟🌟🌟🌟
Excellent Customer Service
The ease of texting to accomplish my switch of vouchers and getting the experience we wanted was fantastic. The representative was fast and didn't make it difficult at all.
28. april 2026
Svar fra Virgin Gifts
We’re delighted to hear that switching your vouchers was quick and easy, and that our team made the whole process smooth for you. 🤗
It’s also great to know you got the experience you wanted, Deb. 💖
Chantelle - 🌟🌟🌟🌟🌟
Positive Review
At first, I did not receive a response. However, after reaching out on a different platform, it got resolved quickly by Lufti and I am overall really happy with my experience.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Virgin Gifts
We’re sorry for the initial delay, but we’re really pleased to hear that Lufti was able to step in and get everything resolved quickly for you. 💖
It’s great to know you’re happy overall, Robbie. 🥰
Chantelle - 🌟🌟🌟🌟
I can't find anywhere to input my…
I can't find anywhere to input my shipping address to recieve my item
25. april 2026
Svar fra Virgin Gifts
We’re sorry to hear you’ve had trouble finding where to add your shipping address, Kara - that’s definitely not the experience we want for you.
Please feel free to contact by email or phone to place your order for the At-Home Stained Glass Craft Kit.
734-709-9689 / kevin@adultsandcrafts.com
Great selection of options for Spa…
Great selection of options for Spa Days. Easy to navigate and search for pertinent opportunities. Love the personalized Greeting Card!
23. april 2026
Svar fra Virgin Gifts
So glad you enjoyed browsing, we love giving plenty of choice 🙌 Great to hear the site was easy to navigate and that the personalised card was a hit too 😊⭐⭐⭐⭐⭐ Kay
I have utilized this site for gifts…
I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or spam) inbox
22. april 2026
Svar fra Virgin Gifts
Great to hear you’ve been happy with the variety and pricing overall 🙌 Really sorry to hear you didn’t receive the discount code that’s frustrating when you’re trying to use it at checkout. Appreciate you coming back to us again and sharing your experience ⭐⭐⭐⭐ - Kay
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