Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great service . Always go one step further and achieve a great service . Friendly smiley welcome and delivered . Jay was super attentive and professional .

Vurdert til 5 av 5 stjerner

I booked VIP-FLY’s meet and assist service at Manchester Airport for my mum, who was travelling alone from Islamabad and needed help with communicating in English and carrying baggage. Hamza and Haj w... Vis mer

Vurdert til 5 av 5 stjerner

So glad I came across VIP Fly when looking for assistance on Liverpool airport's website and booked it. My Son has hidden disabilities and Tracey made the whole airport experience a breeze and too... Vis mer

Vurdert til 5 av 5 stjerner

Service is second to none! With two children and BHX security having severe issues with getting passengers through in a timely manner. We turned to FLY-VIP. I cannot put into words how fantas... Vis mer

Informasjon om virksomheten

  1. Flyplass
  2. Flyselskap

Skrevet av virksomheten

VIP-FLY.com provides a premium, stress-free airport experience across UK airports, delivering comfort, convenience and complete peace of mind from arrival to departure. Whether you are travelling for business or leisure, alone, with family, or as part of a group, our dedicated team is by your side every step of the way to ensure a smooth and seamless journey. We proudly assist business professionals, corporate clients, VVIPs, dignitaries, families and anyone who values efficiency and personalised service. From fast-track support and discreet guidance through the airport to tailored assistance for elderly travellers or those with language barriers, we handle every detail with care and professionalism. Our goal is simple: to remove the stress often associated with airport travel and replace it with a secure, efficient and comfortable experience. If you want reassurance that you or your loved ones will be looked after, or simply wish to enjoy the quickest and most streamlined airport journey possible, VIP-FLY.com is here to assist all the way.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

123 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Comfortable, and recommended

I have booked for my parents. It was absolutely amazing experience for them.
Well managed , comfortable and supportive staff.
Marina was wonderful, she has made them comfortable and stayed with them till we arrived.
They have skipped immigration line and hustle of waiting in line.

11. juli 2024
Vurdert til 5 av 5 stjerner

This was our first time using VIP Fly…

This was our first time using VIP Fly premium airport services and the whole experience was seamless. Our concierge - Kully phoned us the day before to confirm all details and all contact between us was prompt and timely. We were met with a smile at the jet2 departure area outside and escorted through the airport at every stage very swiftly. This made our whole departure experience very relaxing and smooth. Would highly recommend using this service again and Kully was exceptional in every aspect - friendly, helpful and a natural in her area of work. Thank you very much for this wonderful experience - we will use this service again.

13. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exceptional Service - Highly Recommend!

I recently had the pleasure of being assisted by Keira from VIP Concierge, and I couldn’t be more impressed. Keira was extremely friendly and knowledgeable about the airport, making our experience smooth and stress-free. She went above and beyond to help our daughter, who is an anxious flyer, feel comfortable and happy throughout the entire process. From start to finish, the service was effortless and seamless. I highly recommend VIP Concierge for anyone looking to have a zero-stress airport experience. Thanks to Keira and the team for their exceptional service!

9. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lovely lady met us and took us through…

Lovely lady met us and took us through baggage check in, straight through security and then showed us where we could shop if needed and then took us to our lounge, she gave us the option of coming back to collect us when we needed to head to the gate or she would message us to let us know when to go. Wonderful service and we will use it again.

3. juli 2024
Vurdert til 5 av 5 stjerner

Jay demonstrated exceptional…

Jay demonstrated exceptional professionalism and kindness during our travel experience. She efficiently resolved the issues we encountered at the RyanAir check-in, ensuring a seamless transition to the departure lounge. Additionally, Jay's thoughtfulness extended to retrieving water bottles for my children, which I had inadvertently left behind at security. Her assistance was greatly appreciated and exemplified her dedication to providing excellent customer service.

1. juli 2024
Vurdert til 5 av 5 stjerner

Ibby was fantastic

Ibby was fantastic. He met us at the airport on time and “whizzed” us the check in and all of the queues. We were in the departure lounge within 15 minutes! He was very professional and extremely polite. He even rang me up to check that we were okay amd id we needed more assistance.

It was money well spent. I would recommend using the concierge service for a stress free experience at Birmingham Airport without standing in any queues for 1 to 3 hours!

29. juni 2024
Vurdert til 5 av 5 stjerner

Andy was excellent

Andy was excellent. Great service from start to finish. So glad I engaged with VIP-Fly and avoided the queues at Birmingham airport. Lounge was ok as well. A good way to start a holiday.

5. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Andy was great from start to finish

Andy was great from start to finish. I was so pleased to use this service as I travelled with my 81yr old father. He ensured we got through the airport as quickly and smoothly as possible. Very professional and friendly service. We would definitely use this service again. Thank you

20. juni 2024
Vurdert til 5 av 5 stjerner

Service is second to none!

Service is second to none!

With two children and BHX security having severe issues with getting passengers through in a timely manner. We turned to FLY-VIP. I cannot put into words how fantastic this service is.

Kiera, professional and friendly gave me a courtesy call the day before travel. Met this morning at 04:35am, at 04:55am I'm sitting down having breakfast!

Skipped all the queues, only wait was security, which, in all fairness, was only about 5 minutes. Would recommend to anyone.

Thank you FLY-VIP.

24. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Wow experience

WOW! unreal experience we were met promptly at departures escorted to check in early 🎉 then escorted though all fast track lanes to security. AMAZING experience amongst the chaos of Birmingham Airport. THANK YOU VIP CONCIERGE ⭐️⭐️⭐️⭐️⭐️

21. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a fantastic service

What a fantastic service, we were met at the entrance of the airport taken straight across to check in our bags. Check wasn't even open for another 30 mins but we were allowed to check ours in. Skipped all the queues though security and straight into lounge. Highly recommended. Stress free and totally worth it!!

21. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Prompt and Excellent service

Prompt and Excellent service. Andy was amazing!
He met my daughter and myself at the aircraft and from then on it was a seamless and hassle free process through passport control, security and assistance with luggage. The chauffeur service was great too.
The entire process was fantastic and I will definitely be using VIP-Fly again.
I would recommend this service 100%.
Thank you so much Andy!

10. juni 2024
Vurdert til 5 av 5 stjerner

First rate experience!!!

Andy and everyone concerned made the experience of going from home to Birmingham Airport and beyond a first rate experience. Will highly recommend and definitely use your services again. Thank again

6. juni 2024

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