Die Retoure für das Schuhpaar in der nicht passenden Grösse im gewünschten Originalkarton kostete mich über 30 Euro. Grundsätzlich finde ich es okay, wenn nicht jeder Anbieter die Kosten für Retoure... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Première belle expérience. Site bien conçu. Aisance de navigation, les chaussures proposés correspondent à mes attentes. Les explications et le guide des tailles, m'a permis de choisir la bonne point... Vis mer
Selskapet har svart
Thank you so much Vibram for your amazing customer service experience ! I am on my 12th pair of Vibram Five Fingers going back to 2011. Not only is the product top quality but it has changed my pe... Vis mer
Selskapet har svart
Was scared about a tracking issue, but I emailed the Customer Service and they were extremely quick in replying to my email and provided clarity. My vibram five fingers shipped in less than a week in... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.
Kontaktopplysninger
Italia
- vibram.com
3,8
Bra
771 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
El tallaje de las V soul no es…
El tallaje de las V soul no es correcto. Su tabla de tallas está muy lejos de la realidad. La seguí para hacer la compra y el zapato es enoooorme. hace 7 días que les escribí y no me han contestado aun.
Para la devlución no solo tienes que hacerte cargo del coste (lo avisan en la web) sino que tienes que encargarte tu de buscar una empresa de reparto. que por cierto: me han cobrado 15€ de gastos de envío por la compra y para devolverlo Correos (españa) me cobra 10€ por enviarlo de vuelta a Italia... NO RECOMIENDO NADA ESTA TIENDA ONLINE.
7. mai 2026
Svar fra Vibram
We’re sorry for the inconvenience. When opening a support ticket, please make sure to always include your full and correct shipping address, along with all the relevant order details, so our Customer Care team can assist you as quickly and accurately as possible. Your ticket has been updated.
Se rompieron a los 20 minutos
Tardaron lo suyo en llegar, tal como llegaron se las probó y se rompieron, se en la parte del dedo gordo se descosio un poco. Ahora no se que hacer, no se quien responde a esto. Para el precio que tienen podrian haber durado mas de 20 minutos. Pésimo producto.
11. mai 2026
Svar fra Vibram
We’re really sorry to hear about your experience and the issue you encountered. If you haven’t already done so, we kindly ask you to contact our Customer Care team via our help center so they can assist you directly and find the best possible solution as quickly as possible. We’ll be happy to help.
Terrible Service
I paid for expedited 2 day shipping. It took over a week for it to be delivered and once delivered the package was open!!!!!
11. mai 2026
Svar fra Vibram
We regret that the delivery from the courier took longer than expected, and the package arrived open. We'll investigate this issue. Please check your email, we have also sent you a direct message regarding this order.
facil y rapido vosotros pero el…
facil y rapido vosotros pero el servicio de entrega muy mal
11. mai 2026
Svar fra Vibram
Thank you very much for your feedback, Tomeu.
Timely deal
Timely deal, reasonable price and shipping. Can’t wait to get out on the water with my new aqua shoes.
11. mai 2026
Svar fra Vibram
We're happy to hear that you received a timely deal at a reasonable price! We hope you enjoy your new aqua shoes out on the water.
The speed of the shipment.
11. mai 2026
Svar fra Vibram
We're happy our fast shipment met your expectations. Thank you for your feedback, it is appreciated.
Horrible customer service & horrible…
Horrible customer service & horrible sizing. This is the second time i order Vibrams & the sizing is off because i went off of the sizing guide. Also need to return my recent order & it is seeming impossible to do so
11. mai 2026
Svar fra Vibram
Thank you for reaching out, our customer care contacted you. Thank you for your patience.
Svar fra Vibram
Thank you for writing to us, Andrés. We see from the tracking that you requested the delivery to a pick up point but it was not possible for the courier to deliver. The parcel is coming back to us. To make sure we can assist you as quickly and accurately as possible, we kindly ask you to submit your request through our Help Center. Please make sure to fill in all the required details, as this helps us prioritize your ticket correctly and provide the best support.
If you already opened a ticket, no worries, our team will get back to you as soon as possible. Due to high volumes, response times may be slightly longer than usual, but we’ll make sure to assist you.
The website was easy to navigate and…
The website was easy to navigate and use. The return process was easy as well.
8. mai 2026
Svar fra Vibram
We're happy to hear that our website was easy to use and the return process was simple. Thank you for your positive feedback.
They flopped
Inconsistent sizing makes it impossible to choose a correct size and return policy is very confusing and unfair. I don't recommend buying if you cant physically try them on
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Vibram
We appreciate your feedback and time, we'll review these issues to improve our customer experience. In the meantime, feel free to countact our customer care if you need assistance.
Svar fra Vibram
Thank you for reaching out, Sarah. We confirm we have responded to your emails, please check your inbox (even the spam folder). You can also open a ticket via our help center.
Super fast shipping
Super fast shipping. I was skeptical with these shoes but i have a friend that wears them while she works.Waiting tables and hiking and she says she never takes them off.And every time I see her , she's in them so I wanted to try him and I absolutely love mine. I bought 2 pair and 2 for my adult son.
8. mai 2026
Svar fra Vibram
We're happy to hear that you love the shoes! It's great to know that our fast shipping met your expectations and that you find them as versatile and comfortable as your friend does. Thank you for sharing your positive experience with us.
There support sucks
There support sucks. I had placed a order and requested update of delivery address 5 min of placing order. I was confirmed that they will communicate to warehouse to route the order. Yet they shipped to wrong address. I have still not received either the product nor I am refunded. Worst experience ever.
8. mai 2026
Svar fra Vibram
We checked our system and we see that you are working with our Customer Service team regarding your issue. Should you need further assistance please email back the team using the same email feed, they are always ready to help. Our email address is inquiry@vibram.com
Vibram Footgloves Trailope good experience
Ordered my Vibram Footgloves Trailope, process was smooth, order received in good time, the Footgloves have been tested in the woods, and all is good.
7. mai 2026
Svar fra Vibram
Thank you for the five stars and for sharing your experience, Robert. We really appreciate it.
Die Größenangaben der Seite sind…
Die Größenangaben der Seite sind falsch, weshalb ich die Schuhe in einer falschen Größe bestellt habe und nun auch sehr hohen Versandkosten hängen bleibe. Ich werde über eine andere Seite bestellen.
4. mai 2026
Svar fra Vibram
Thank you for your feedback, it is very important to us, and we will make sure to share it with our team. If you’re open to it, please feel free to contact our Customer Care team, we’ll be happy to look into your case and see how we can assist you. Thank you again for sharing your experience.
Svar fra Vibram
Thank you very much for sharing your feedback with us, we appreciate it.
Svar fra Vibram
Thank you for sharing your feedback, Kristel. We are happy you like our V-Soul.
I recently purchased a pair of Vibram…
I recently purchased a pair of Vibram FiveFingers and I’m extremely satisfied with both the product and the overall experience.
7. mai 2026
Svar fra Vibram
Thank you, Alexandru. We are happy you had a good overall experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.