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Vibram Anmeldelser 771

TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Die Retoure für das Schuhpaar in der nicht passenden Grösse im gewünschten Originalkarton kostete mich über 30 Euro. Grundsätzlich finde ich es okay, wenn nicht jeder Anbieter die Kosten für Retoure... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Première belle expérience. Site bien conçu. Aisance de navigation, les chaussures proposés correspondent à mes attentes. Les explications et le guide des tailles, m'a permis de choisir la bonne point... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Thank you so much Vibram for your amazing customer service experience ! I am on my 12th pair of Vibram Five Fingers going back to 2011. Not only is the product top quality but it has changed my pe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Was scared about a tracking issue, but I emailed the Customer Service and they were extremely quick in replying to my email and provided clarity. My vibram five fingers shipped in less than a week in... Vis mer

Informasjon om virksomheten

  1. Skobutikk

Skrevet av virksomheten

Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

771 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The Best shoes ever!!

The Best shoes ever!!! And they look sooo cute on my feet!!!!

14. mai 2026
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Svar fra Vibram

We're so glad you love your new shoes! We appreciate your kind words.

Vurdert til 5 av 5 stjerner

Love vibram!

The first pair I ordered were the wrong size so I called the customer service line and they were able to help me with a refund and informed me when they’d get a next shipment since the size I needed was sold out. They were very helpful with my return and shipping was so fast. I love my Vibrams, theyre my new favorite shoe!

14. mai 2026
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Svar fra Vibram

We're so happy to hear you had such a positive experience with our US customer service team and that you love your new Vibrams! We appreciate your kind words.

Vurdert til 4 av 5 stjerner

Le scarpe erano all'altezza delle mie aspettative

Le scarpe erano all'altezza delle mie aspettative nel senso che le caratteristiche, a parte il colore che nella realtà è molto più brillante di come appariva sul sito, sono state quelle che mi aspettavo. Segnalo però un servizio che il sito dava per attivo ma che nella realtà non è disponibile: si tratta della risolatura delle five fingers che il sito garantiva possibile presso i riparatori compresi in un elenco ma che invece non lo è perché, se ho capito bene, la Vibram, pur avendoli promessi, non ha fornito quanto necessario a detta operazione.

13. mai 2026
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Svar fra Vibram

Grazie per la tua recensione, siamo felici che le tue aspettative siano state soddisfatte 😊
Ti confermiamo che sul nostro sito è possibile individuare i nostri calzolai per la riparazione delle scarpe; tuttavia, questo servizio non è disponibile per le FiveFingers, che al momento purtroppo non sono riparabili.

Vurdert til 3 av 5 stjerner

Past difficulties

In the past I have found it difficult to keep track of previous purchases...Some of my shoes have worked fine, some not, and I have not been able to find a record of past purchases.
So far the ones I just bought seem to be just fine.

14. mai 2026
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Svar fra Vibram

We appreciate your feedback regarding past purchases. We understand the importance of keeping track of shoe performance and are looking into ways to improve this experience. If you create a user account, your order history should always be available to you when you log in. Should you need help on how to create an account, please reach out to our US Customer Service tram, they would be very happy to walk you through the easy process of account creation.

Vurdert til 1 av 5 stjerner

The package never came

The package never came, I know that is not your responsability, but DHL do not responde about the package. And you selected DHL for the delivery. What can I do?

13. mai 2026
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Svar fra Vibram

Please get in touch with inquiry@vibram.com regarding your order. Be sure to send them your ship to address for verification and your order number. The team is ready to assist.

Vurdert til 1 av 5 stjerner

Schuhe kamen leicht defekt an

Schuhe kamen leicht defekt an - keine Rückmeldung vom Service innerhalb von einer woche

13. mai 2026
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Svar fra Vibram

Thank you for reaching out. Please open a ticket through our Help Center and make sure to include your order number or this email reference, as we’re unable to locate your request.
If you have received a defective product, we will of course proceed with the return.

Vurdert til 4 av 5 stjerner

Tutto molto semplice

Tutto molto semplice, ma online ci sono pochi modelli e quindi poca scelta. Inoltre non condivido la cifra così elevate per le spese di spedizione.

13. mai 2026
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Svar fra Vibram

Grazie per il tuo feedback. Siamo felici che il processo sia stato semplice, ma ci dispiace che la selezione dei modelli online non abbia soddisfatto le tue aspettative. Stiamo lavorando per ampliare sempre di più la nostra offerta. Per quanto riguarda le spese di spedizione, comprendiamo il tuo punto di vista e condivideremo il tuo commento con il team competente.

Vurdert til 1 av 5 stjerner

The return process has been brutal

The return process has been brutal. Glitches non-stop on the return portal, particularly with Canadian clients I assume. Have called and emailed and still no resolution. Not impressed.

13. mai 2026
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Svar fra Vibram

Thank you for reaching out, our customer care contacted you yesterday via our help center. Our return portal had some issues, but they are now been resolved, feel free to use the open ticket for further help if you need it, we'll be happy to assist.

Vurdert til 5 av 5 stjerner

Wow!

Ma première paire de VIBRAM five fingers : les V-Soul. Je suis tellement contente de mon choix! Confortables en sortant de la boîte. Pour le choix de grandeur, j’ai utilisé la charte et la longueur de mon pied. Je vais sans doute essayer d’autres modèles pour le gym ou la course en sentiers.
Je trouve dommage de ne pas avoir de fournisseur local au Québec.

6. mai 2026
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Svar fra Vibram

Thank you so much for your kind feedback, we truly appreciate it.
If you ever need any advice or suggestions for other models, we’d be more than happy to help you.

Vurdert til 5 av 5 stjerner

Comfortable once you find your perfect size!

I was nervous about sizing at first because the box conversion looked a little different from my normal US size, but they fit perfectly once on. I usually wear an 8–8.5 and the size 39 worked great for me. They’re super comfortable, lightweight, and definitely a conversation starter 😂💗 I also think they’re pretty wide-foot friendly because the material has some stretch. Shipping was smooth and the quality feels amazing. I can already tell I’ll be ordering more colors!

13. mai 2026
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Svar fra Vibram

We're happy to hear that the sizing worked out perfectly for you! It's great to know you find them comfortable, lightweight, and a conversation starter. We appreciate you sharing your positive experience and are glad you enjoyed the smooth shipping and quality. Thanks for the feedback!

Vurdert til 4 av 5 stjerner

Sympa mais prix pas justifié

Très confortable, plutôt jolie si vous avez un certain outfit, le prix par contre n’est pas justifié ils valent largement la moitié.

13. mai 2026
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Svar fra Vibram

Thank you for taking the time to share your feedback with us, we really appreciate it. We’re glad to hear you find the shoes comfortable and stylish.

Vurdert til 5 av 5 stjerner

LOVE VIBRAM FIVE FINGERS SHOES

Ordering was straightforward. Delivery was quick. I was hesitant to order without being able to try on, but I measured my foot and the size was perfect. I LOVE VIBRAM FIVE FINGERS SHOES. Been wearing them for probably 15 years now.

13. mai 2026
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Svar fra Vibram

Thank you very much, Gloria. We’re happy everything went smoothly. Please don’t hesitate to reach out to us, and enjoy your V-Soul.

Vurdert til 5 av 5 stjerner

great purchase

originally bought my original size then with advice from the vibram team and advise on best way to get them on i bought a size up and really happy. cant wait to wear them around. :-)

11. mai 2026
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Svar fra Vibram

Thank you for sharing your experience, Jason. We are always happy to help.

Vurdert til 1 av 5 stjerner

Great product / Terrible Aftercare Support

Great product, terrible after-care support and web functionality for a refund request

I've tried to email about a refund request for a pair of vibrams which fit too tight.

It's been 7 days and I've still not received any response after my initial email explaining that there was no option for me to submit a refund request

I've emailed another two times since and submitted a contact request form and still haven't heard back

12. mai 2026
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Svar fra Vibram

Thank you for your feedback, we’re sorry to hear about your experience. Please note that our Help Center is the only contact point for Customer Care, and requests are managed via dedicated tickets. To ensure a quicker response, we kindly ask customers to submit a complete request there. Our team is currently handling a high volume of inquiries, but we’d like to reassure you that all requests are reviewed and every customer will receive a response.
Thank you for your patience.

Vurdert til 5 av 5 stjerner

Vibram just gets it

Vibram just gets it!
Minimalist, Quality and Simplicity at its finest. 5 🌟 for Five Toes, because "feeling" is everything!

12. mai 2026
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Svar fra Vibram

We're happy to hear that you appreciate our minimalist design and quality. It's great to know you enjoy the feeling our FiveFingers provide. Thanks for the feedback!

Vurdert til 5 av 5 stjerner

I love Vibram FiveFingers

I love vibram, the only problem is they run out of the cute styles so fast! I have been wearing fivefingers for 15 years now and I can't imagine wearing any other shoe daily. I will stand by these are the best shoes in existence, please never stop selling them!

27. januar 2026
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Svar fra Vibram

We're happy to hear that you love Vibram! We appreciate your long-term support and are so glad you enjoy our shoes. We're sorry our cute styles run out quickly, and we'll consider how to improve availability. Thanks for the feedback!

Vurdert til 1 av 5 stjerner

Das war nix…

Das Einkaufserlebnis auf vibram.com war echt ne Enttäuschung auf ganzer Linie.

Die Website ist so schlecht navigierbar: Das Menü ist kryptisch ein Login-Bereich ist nicht auffindbar und diverse Bugs machen die Navigation echt zur Geduldsprobe. Der beworbene 10%-Willkommensrabatt wird beim Checkout nicht automatisch angewendet. also wer ihn vergisst, hat pech und ärgert sich dann.

Meine Bestellung kam aus Italien, was ich nirgendwo im Bestellprozess kommuniziert bekam. Die Lieferzeit betrug über eine Woche. Als die Schuhe dann ankamen, passte die Größe nicht und der Rückgabeprozess hat das Erlebnis dann auch nicht besser gemacht.

Ich hab jeztzt dieselben Schuhe letztlich über einen anderen Anbieter gekauft. gleicher Tag Versand und 30% günstiger mit Rabattcode und schnelle Lieferung.

Vibram macht offensichtlich gute Produkte, aber der eigene Onlineshop ist dem nicht annähernd gewachsen. Vibram, falls ihr das lest, meldet euch bei mir und wir fixen das gemeinsam.

12. mai 2026
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Svar fra Vibram

Thank you for taking the time to share your detailed feedback, we’re sorry to hear that your experience did not meet your expectations. We truly value comments like yours, as they help us identify areas where we can improve, particularly in terms of website usability, communication, and the overall customer journey. Should you need any further assistance, please feel free to contact our Help Center directly, our team will be happy to support you.

Vurdert til 5 av 5 stjerner

Todo ha ido genial

Todo ha ido genial, las zapatillas son fantásticas y el envío ha sido rápido y y todo muy bien!

12. mai 2026
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Svar fra Vibram

Thank you for the five stars, Ana. We appreciate it.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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