Die Retoure für das Schuhpaar in der nicht passenden Grösse im gewünschten Originalkarton kostete mich über 30 Euro. Grundsätzlich finde ich es okay, wenn nicht jeder Anbieter die Kosten für Retoure... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Première belle expérience. Site bien conçu. Aisance de navigation, les chaussures proposés correspondent à mes attentes. Les explications et le guide des tailles, m'a permis de choisir la bonne point... Vis mer
Selskapet har svart
Thank you so much Vibram for your amazing customer service experience ! I am on my 12th pair of Vibram Five Fingers going back to 2011. Not only is the product top quality but it has changed my pe... Vis mer
Selskapet har svart
Was scared about a tracking issue, but I emailed the Customer Service and they were extremely quick in replying to my email and provided clarity. My vibram five fingers shipped in less than a week in... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.
Kontaktopplysninger
Italia
- vibram.com
3,8
Bra
771 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Vibram
Buying directly with us ensures you have an authentic Vibram product. Should you wish to discuss your order with a Customer Service Associate email them at inquiry@vibram.com - the team is ready to help answer and questions that you may have about the pair you ordered.
Me encantan mis Vibram
Me encantan mis Vibram! Esta es la segunda vez que compro unas, el envío súper rápido. Muchas gracias, os animo a dejar vuestros pies en libertad de movimiento, a observarlos, movilizar los dedos y fortalecerlos.
.
7. mai 2026
Svar fra Vibram
Thank you very much for the wonderful feedback! Our goal is exactly to make our customers satisfied after experiencing the unique sensations of using Vibram FiveFingers.
Have a nice day.
Svar fra Vibram
Thank you! Vibram
Svar fra Vibram
Good morning, we are sorry for the issue you experienced. We checked your shipment with UPS, tracking number: 1ZR1607V6894989070. The courier reported difficulties with the delivery due to an incomplete address or address-related issues. You should have received an email at the same email address used for your order.
To resolve the issue, we kindly ask you to open a ticket with our customer support team, and we will solve the problem as quickly as possible.
Thank you and have a nice day.
Vibram
Le migliori sul mercato in questo settore
Grande tecnica. Le migliori sul mercato in questo settore. Si percepisce il lavoro di ingegneria alla base della costruzione dei modelli. I miei piedi e il mio corpo migliorano sempre più. Con l' acquisto delle mie nuove breezandal ho completato la gamma: estate, running/walking (v run, le più comode in assoluto) , inverno (v trek) e indoor /palestra (graspifier). Perfetto
6. mai 2026
Svar fra Vibram
Buongiorno Antonella, grazie per il tuo prezioso feedback! Siamo felici che i nostri prodotti rappresentino per te un miglioramento costante per il tuo corpo. Rimani aggiornata per non perderti le novità e le nuove uscite di quest’anno. Buona giornata. Il team Vibram
Rundrum zufrieden!
Ich trage Five Fingers seit vielen Jahren und bin immer sehr zufrieden. Alles klappt prima.
6. mai 2026
Svar fra Vibram
Good morning, thank you for your positive feedback! We are delighted to hear that you have been wearing FiveFingers for many years and that you continue to be satisfied with our products. Your support means a lot to us.
Thank you again and have a great day!
Svar fra Vibram
Good morning, thank you for your positive feedback! We are very happy to hear that you find our socks comfortable to wear. Your support and satisfaction mean a lot to us. Thank you!
Svar fra Vibram
We appreciate your feedback and we're sorry our quality disappointed you. Please reach out to the Customer Support staff if you would like to chat about other shoes that we may have in our collection that may be better suited for you.
Las tallas no corresponden
La guía de tallas que aparece en la página web no corresponde con el calzado que te llega.
Me pedi la talla 40, porque según la guía seria para medida de pie de 24.4cm. Mi pie mide 24cm. Me queda enorme, me sobran como 2cm.
Encima no hacen cambios de talla y para devolver el calzado los gastos de envío corren de mi cuenta. Me parece indignante. No voy a volver a pedir nada.
6. mai 2026
Svar fra Vibram
Good morning, we are sorry for what happened. Unfortunately, as specified on our website, the size chart is only indicative, as every foot is different from person to person. With a product such as FiveFingers, it is not possible to create a universal sizing chart like for standard footwear.
We also confirm that, at the moment, we only offer returns with a refund and not direct size exchanges. Therefore, you may proceed with the return shipment (with shipping costs at your expense), and we will refund the full amount paid for your purchase once the return has been received and processed.
Thank you and have a nice day.
Vibram
me encantan mis nuevos zapatos!
4. mai 2026
Svar fra Vibram
Thank you very much for your review, we appreciate it.
Delivery Is a nightmare
5. mai 2026
Svar fra Vibram
Thank you for getting in touch with us regarding your order. We just checked in on your tracking information and USPS is showing that it is "Held at Post Office..." as of yesterday. Please reach out them to retrieve your package. Should you need to get in touch with the Customer Service for Vibram USA, please email inquiry@vibram.com if you haven't yet already.
My order shipped immediately and I…
My order shipped immediately and I received my shoes 5 days later. My only gripe is that my previous pair lasted under 2 years of infrequent wear.
4. mai 2026
Svar fra Vibram
We're happy to hear that your order arrived quickly! We appreciate your feedback regarding the lifespan of your previous pair of shoes.
Unverschämt
Unverschämt. Kundenservice antwortet nicht, Produkte waren nicht zufriedenstellend und jetzt bleibe ich draufsitzen?
4. mai 2026
Svar fra Vibram
We’re sorry to hear about your experience.
At the moment, we’re unable to find any previous communication associated with this email address or an order number.
If you have already contacted our Customer Care team, could you please share the ticket number (or the order number you used)? This will allow us to locate your case and assist you more efficiently.
Please note that in the case of a potentially defective product, there is a dedicated procedure in place so our team can properly assess the issue and support you accordingly.
Svar fra Vibram
We're glad you had a great experience. Thank you for your positive feedback regarding our fast shipping.
Second purchase
The products and categories were put together very well with forethought on separating the men's and women's styles. I used the format suggested in determining the size I would require, which according to the measurement was a 41 (8.5-9.0). Once the item arrived I tried them on, but to my disappointment they were to small. Re-measured and decided to exchange them for the next size up (42, 9.0-9.5).
The ones received were sent back on 5/4/2026 using the return label provided by Vibram. I will wait for my final judgement was the new size has been received. As a note, I am not new to Vibram. I still have my original pair and wear them frequently. If memory services me correctly, they were purchased around 2016. Thank you..
2. mai 2026
Svar fra Vibram
We appreciate your feedback. We're sorry the sizing didn't work out as expected and that the item was too small. Thank you for being a long-time customer.
C’est super cool mais tous le monde…
C’est super cool mais tous le monde s’est moqué de mes five fingers
4. mai 2026
Svar fra Vibram
Thank you for the five stars, Hélène. People might joke, but those who know, know.
El producto es de excelente calidad
El producto es de excelente calidad, ha llegado rápido y bien protegido..un servicio de entrega excelente
4. mai 2026
Svar fra Vibram
Thank you for sharing your experience, Alicia. We really appreciate it.
I wish I would have known to go a size…
I wish I would have known to go a size up. Buying my exact shoe size, makes it hard to put on. Feels a bit too tight for me. Too lazy to return and wait. Love wearing it to the park.
1. mai 2026
Svar fra Vibram
We appreciate your feedback. We're sorry to hear the shoe is difficult to put on, the more you wear them hopefully it gets better. We're glad you love wearing it to the park!
Comfortability
Love how they feel like socks and super comfortable!! Definitely recommend
3. mai 2026
Svar fra Vibram
Thank you very much for sharing your experience, Shadia.
Guida alle taglie molto precisa
Guida alle taglie molto precisa, le V-Alpha sono delle scarpe stupende e non vorrei indossare altro. Amo camminare scalzo e finalmente ho trovato delle scarpe ideali, quantomeno per allenarmi in palestra e per escursioni all’aperto. Non vedo l’ora di testarle d’inverno!
23. april 2026
Svar fra Vibram
Grazie per aver condiviso la tua esperienza, Valerio. I feedback sono molto importanti per noi e per la community.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.