They really made the home search process very friendly, systematic, transparent & fair to everyone. No point of priority, that’s the best part. Thanks to the team and I would recommend my colleagues &... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Super useful to find a rent in Amsterdam. They do a very thorough check of documents and requirements, but after registering on the platform in February, I got a flat in June. No fees, they return the... Vis mer
Selskapet har svart
I would like to express my sincere gratitude to the entire Verhuurtbeter team for their outstanding support and professionalism throughout the entire rental process. From the very beginning, I... Vis mer
Selskapet har svart
Wij waren op zoek naar ons eerste appartement en vonden ons droomplekje via Verhuurtbeter.nl. Vanaf het moment dat de woning aan ons werd aangeboden, verliep de communicatie erg prettig. Berichten in... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Verhuurtbeter.nl
Skrevet av virksomheten
Een huis huren maar geen jaren wachten?
Voldoe je aan onze voorwaarden? Schrijf je direct in voor een Sneller Huren account en krijg een eerlijke kans. Wij wijzen onze woningen toe op basis van inschrijfduur. Met ons bewezen digitale systeem weet je meteen of je in aanmerking komt voor een huurwoning. Dit zorgt voor een realistische wachtlijst. Bovendien bepaal je zelf het tempo van jouw zoektocht. Bij ons duurt het gemiddeld 3 maanden om een woning te vinden. Neem een kijkje bij ons groeiende aanbod en begin gratis.
Kontaktopplysninger
Westerlaan 11 unit 1.4, 3016CK, Rotterdam, Nederland
- 0883081000
- welkom@verhuurtbeter.nl
- verhuurtbeter.nl
4,6
Enestående
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Erg slecht
Erg slecht, huis was niet opgeknapt toen we erin wilde. Ze belde op de dag dat we de sleutels op zouden halen waardoor het voor ons de vraag was of we zonder huis zouden komen te zitten. Uiteindelijk was er daarna bijna geen communicatie mogelijk.
Nu zitten we een tijdje in het huis en zijn er binnen een paar maanden enkele gebreken duidelijk geworden zoals haastig stucwerk, lekkende verwarming, deuren die slecht sluiten, inbouwlampen die binnen een maand kapot gingen en een ruit die barste toen de verwarming voor de eerste keer aanging.
Nu proberen wij contact te krijgen met de verhuurder en blijkt dat zij vinden dat deze gebreken voor onze eigen kosten zijn.
25. juli 2024
Svar fra Verhuurtbeter.nl
Beste Tijn,
Wat vervelend om dit te lezen. Sorry dat dit zo gelopen is.
Graag komen we met je in contact hierover, zodat we een oplossing kunnen vinden en je met de juiste persoon in contact kunnen brengen.
Even voor de volledigheid: wij verhuren de woningen en koersen op informatie van de verhuurder, die de woningen in Overvecht renoveerde. Wij zijn verantwoordelijk voor de verhuur van de woningen.
Als wij een woning opleveren zijn wij klaar met ons werk. Dit deden we als het goed is ook met jou in de woning. Ik lees dat we je op de dag zelf belden, omdat de woning niet klaar was. Dat is heel vervelend, dat begrijpen we. Wij geven dan normaal gesproken de nog niet kloppende punten door in het opleverrapport, zodat het daarna door de beheerder goed en snel wordt opgelost.
Als er later tijdens bewoningstijd zaken zijn, kun je dat met de beheerder oplossen en de punten die je aangeeft zijn niet voor jullie rekening! Wat er wel of niet moet gebeuren, dat moet de beheerder beslissen en waar nodig in orde maken.
Wij hopen dat je inziet dat wij niet verantwoordelijk zijn voor het deel na de oplevering, maar uitsluitend voor het verhuurproces.
Wij hopen dat dit wel goed is verlopen.
Laat je ons iets horen, dan helpen we je verder?!
Team VB
UPDATE 08-04-2025: graag vernemen we van je, Tijn!
UPDATE 23-05-2025: op 24-04 hebben we even gebeld om te bespreken hoe we dit samen konden oplossen. Fijn om je even gesproken te hebben :) We gaan er vanuit dat het probleem in de tussentijd is verholpen, gezien we geen reactie meer hebben ontvangen op onze verdere berichten de afgelopen weken. Mochten we toch nog iets kunnen betekenen, laat het ons vooral weten!
Overgehaald om een betaald account aan…
Overgehaald om een betaald account aan te maken voor een grotere kans op een huis, blijken ze op moment alleen in Amsterdam huizen aan te bieden…. Terwijl ik wel de optie kreeg om heel veel andere regio’s aan te klikken als favoriet. Ik vond het dus al raar dat ik de hele tijd alleen maar wat opties voor Amsterdam zag staan, maar duidelijk dat ze mij probeerden te misleiden.
3. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verhuurtbeter.nl
Hi Sophie,
Je hebt helemaal gelijk. Sorry voor enig ongemak!
Het klopt inderdaad dat afgelopen jaar al in oktober de woningen in Utrecht zijn ingetrokken, omdat de gebouwen worden verkocht.
Dit stond sinds die tijd ook al op de website. Dit deden we, zodat iedereen op voorhand (dus zonder account aan te maken) kon zien dat we nu geen aanbod hebben. Wij snappen wel dat door de andere vinkjes bij de andere plaatsen dat dit verwarde en dus verwachtingen schepte. Mede door jouw melding hebben we dit nu verder verfijnd in ons systeem.
Stuur s.v.p. een chatbericht via onze site naar ons team, dan kijken we of we iets voor jullie kunnen betekenen.
Groet,
Team, VB
Snel en betrouwbaar
31. mars 2025
Svar fra Verhuurtbeter.nl
Kort en krachtig: bedankt, Donny! Geniet van je nieuw thuis.
Verhuurtbeter has made house hunt easier 🙌
Verhuurtbeter has made house hunt easier again, with verhuurtbeter it went incredibly fast.
10 times faster 💃💃💃💃💃💃
I’m glad and more than satisfied with, verhuurtbeter and I will definitely recommend everyone to register immediately.
Best project ever! So happy. Thank you all for the excellent service, transparency and fairness. Verhuurtbeter to the WORLD!!! 🏆🎖️
28. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verhuurtbeter.nl
Hi! Thanks so much for the amazing review! We're so happy that we made your house hunt easy and super fast. We really appreciate your recommendation! Thanks for your support! 🏆🎖️
Excellent service and help from the…
Excellent service and help from the team and especially Sasha who was always kind and helpful. In less than a month we found our dream place going through a transparent procedure without hidden costs and fake waiting lists. I would highly recommend them (we have already recommended to friends )
28. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verhuurtbeter.nl
Thanks, Sofia!
What wonderful words! It's fantastic to hear that you experienced such excellent service and help from our team, especially from Sasha. We are very happy that she was so kind and helpful to you.
It is exactly our goal to offer a transparent procedure without hidden costs and unfair waiting lists, so it's great to hear that you found your dream place within a month in that way.
Thank you very much for the warm recommendation! It means a lot to us that you have already recommended us to friends. We wish you all the happiness and joy in your new dream home!
Best, Team VB
Svar fra Verhuurtbeter.nl
Hi Samuel,
Thank you for the best possible feedback!
We're happy to know you had a positive experience with our service. If there's anything specific you particularly enjoyed or that stood out, we'd love to hear more!
Best, team VB
Best experience ever
We recently just rented an apartment through Verhuurtbeter, and the experience has been excellent, the best I have had so far with any rental agency in the Netherlands. The team was professional, responsive, and made the entire process smooth and stress-free. They provided all the necessary information and support, and don't get scared of the long waiting lines. They have a lot of property options and you can always stand a chance. I highly recommend for anyone looking for a reliable and efficient rental agency!
25. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verhuurtbeter.nl
Hi Haidi,
Thank you so much for your wonderful review!
We are absolutely thrilled to hear that you had such a positive experience renting an apartment through Verhuurtbeter.nl. It's fantastic to know that our team's professionalism and responsiveness made the entire process smooth and stress-free for you. We really appreciate your feedback about the variety of property options and your understanding regarding potential waiting lines. Your high recommendation means a lot to us! We strive to provide the best possible service, and your review validates our efforts. We wish you all the best in your new apartment!
team VB
Verhuurtbeter heeft het hele…
Verhuurtbeter heeft het hele huizenjacht weer eerlijk en gemakkelijker gemaakt.
Ik ben bij andere bedrijven ingeschreven geweest voor meer dan een jaar en nog nooit ben ik uitgenodigd voor een bezichtiging. Bij verhuurtbeter is het ongelofelijk snel gegaan en heel duidelijk gegaan.
Zoals kan lezen ben ik meer dan tevreden met verhuurtbeter en ik zal iedereen aanraden om zichzelf aan te melden.
💯💯11/10 voor Verhuurtbeter
11. mars 2025
Svar fra Verhuurtbeter.nl
Hi Jonathan,
Heel erg bedankt voor je fijne review! We zijn erg blij te horen dat je de huizenjacht via ons als eerlijk en gemakkelijk hebt ervaren en dat het zo snel is gegaan. Fijn dat je ons aan anderen wilt aanbevelen! Bedankt voor de 11/10 en de complimenten! We wensen je veel plezier in je nieuwe woning!
team VB
Stressfull but it worked
To begin with, the chat did not work at all, it was not possible to use it, so i had no way to communicate. Second and worst, the phone line is available only from 10 to 11 am, which is ridiculous, it should be for way more hours a day. Then the whole timeline was super strict and stressful. I had to sign the contract and pay a considerable amount of money for rent and deposit within 24 hours after receiving it! 24hrs is not acceptable, countless things can happen in 1 day that can prevent one from signing and paying. Also they say that you should accept the rental proposal (before reciving the contract) only if you really have an intention to rent the place, so that is the excuse for having such a strict deadline, but that is not how it works because the contract is a 37 page legal dicument, and everybody in their right mind should read carefully and think thtoroughly before signing, for which, you know, one should have more than 24 hours! Considering work and all unforseen circumstances that might happen. Also, i had to provide documents within 5 days, which is too short and i have been super lucky and had to beg people to get them, because some of them like the lessor's and employer's statements do not depend on me whether i can provide them on time or not. Also, the information provided about the apartment was too little: there were no actual pictures of it, just of an "example" apartment. It was not clear whether parking was available, and not even specified if it was furnished. You could at least provide some real pictures of the place, including the bathroom, which was completely unknown until i actually received the keys and entered in person.
4. mars 2025
Svar fra Verhuurtbeter.nl
Hi Giuseppe,
Thank you for taking the time to share your experience, even though it sounds like it was quite stressful. We truly appreciate your feedback as it helps us identify areas where we can improve our services.
We understand your frustrations regarding the communication issues. We are actively working on improving the functionality of our chat system and will definitely look into extending our phone line availability to better serve our clients. The limited hours you experienced are not ideal.
We also recognize that the 24-hour deadline for signing the contract and making the initial payment can feel very tight. This policy is in place due to the high demand for rental properties and aims to ensure fairness to all applicants by preventing properties from being held up unnecessarily. However, we understand that unforeseen circumstances can arise, and we will review this timeframe internally to see if we can find a better balance that reduces stress while still maintaining efficiency.
Regarding the document submission deadline, we understand that gathering all necessary paperwork within 5 days can be challenging, especially when relying on third parties. We will evaluate if this timeframe is consistently causing issues and explore potential adjustments or clearer communication about the required documents and their sources. We do, on the other hand share upfront which documents we need, so our tenants can prepare themselves.
We sincerely apologize for the lack of detailed information and actual pictures of the apartment. You are absolutely right that providing more comprehensive information, including real photos of the specific unit, parking details, and whether it's furnished or unfurnished, is crucial for making an informed decision. We are taking your feedback on this to heart and will work on improving the level of detail in our property listings. By the way, so far we never offer furnished homes and we do state per home more details under the map on our website.
We are glad to hear that despite these challenges, you were able to secure the apartment. We hope that you will eventually have a positive experience living in your new home.
We value your feedback and will use it to make necessary improvements to our processes and communication to ensure a smoother and less stressful experience for future tenants. If you would like to discuss your experience further, please feel free to contact us.
Best, team VB
A big thanks to Verhuurtbeter for their excellent service!
We had a great experience working with Verhuurtbeter while searching for a rental apartment in Amsterdam. They were fast, straightforward, and made the process smooth from start to finish. Within just two weeks, we secured a fantastic apartment in the Westerpark area - exactly what we were hoping for.
The team was professional, supportive, and helpful throughout the process. While there was a slight delay in responses at times, they always provided clear guidance and assistance when needed. The only challenging part was the urgency of uploading the necessary documents within tight deadlines at each stage, but as long as you follow the instructions carefully, everything goes smoothly.
In the end, we are very happy with our spacious new apartment in beautiful Amsterdam. A big thanks to Verhuurtbeter for their excellent service!
28. januar 2025
Svar fra Verhuurtbeter.nl
Hi Yuliia,
Thank you so much for your fantastic review! We are absolutely delighted to hear about your positive experience with Verhuurtbeter.nl in your search for an apartment in Amsterdam. It's wonderful to know that we could help you secure a fantastic apartment in the Westerpark area within just two weeks – that's exactly the kind of efficient service we aim to provide!
We truly appreciate your kind words about our team's professionalism, support, and helpfulness. We also acknowledge your feedback regarding the occasional slight delays in responses. We are continuously working on optimizing our communication processes to ensure timely responses while maintaining the quality of our service.
We understand that the urgency of uploading documents within tight deadlines can feel challenging. In a competitive rental market like Amsterdam, efficiency is key to securing properties quickly. We strive to make the instructions as clear as possible to facilitate a smooth process, and we're glad to hear that following them carefully worked well for you.
Enjoy live and your new home,
Team VB
Fantastisch geholpen!
Snel iets gevonden dankzij Verhuurtbeter! Ze zijn professioneel en behulpzaam. Zeker een aanrader!
27. februar 2025
Anmeldelse skrevet uten oppfordring
Very well integrated and intuitive…
Very well integrated and intuitive online platform, workers are generally very responsive and helpful.
25. februar 2025
Svar fra Verhuurtbeter.nl
Thanks for your positive feedback!
I'm glad to hear you're finding our online platform well integrated and intuitive. It's great to know that our workers have been responsive and helpful when you've needed them. We strive to create a seamless experience for all our users, so your comments are really appreciated.
What did we seem to miss in your case? Please let us know so we can learn from it. Thanks a lot!
Team VB
Super blij!!
De best project ooit. Na 2,5 maanden heb ik de woning gekregen!! Super blij. Bedankt jullie allemaal voor de uitstekend service, transparancy en duidelijke website.
25. februar 2025
Svar fra Verhuurtbeter.nl
Hi Kristina,
Super bedankt voor je enthousiaste reactie! Het doet ons enorm veel plezier dat je zo blij bent met je nieuwe woning. Na 2,5 maanden wachten is het al gelukt!
We waarderen je complimenten over onze service, transparantie en de duidelijkheid van onze website enorm. Het is precies waar we naar streven.
Heel veel woonplezier in je nieuwe thuis!
Groetjes,
Team VB
Disingenuous
Disingenuous. Charges 50e, promises refund Only if they find you a home... what incentive do they have if they only only profit when you never find one?
19. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verhuurtbeter.nl
Dear Clara,
Thank you for your feedback on our service. I understand your concerns about our €50 registration fee model and refund conditions.
It may seem counterintuitive that we only refund if we can rent you a property, making it seem like we are encouraging customers not to find a property.
We guarantee you that this is not the case.
Instead, we have a very transparent process, where everyone can read in advance the number of people on the waiting list and the conditions for renting. In addition, you can create a free account so that our system calculates whether you qualify. So we offer 100% security without incurring any costs first!
All people who create a paid account get 24/7 support from us. Providing support costs money, which is why we can't give the 50 euros back to everyone.
In conclusion, you know because of our waiting list that you will get your turn once, provided you meet the conditions. If you do meet later, we can of course just help you too.
Thanks again for your feedback.
Kind regards,
Team VB
Wauw
Wauw, ik had niet verwacht betaalbaar op mezelf te kunnen wonen in Amsterdam als startende professional, maar verhuurbeter maakte het wel mogelijk. Uiteraard heb je wachttijden, wat ik zelf heel normaal vind in een stad zoals Amsterdam. Na 3 maanden (dus voor Amsterdam ontzettend kort) vandaag mijn contract getekend. Bedankt voor alles!
19. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verhuurtbeter.nl
Beste Giu,
Wat ontzettend fijn om te horen dat je via ons een betaalbare woning hebt kunnen vinden in Amsterdam!
We begrijpen heel goed dat het als starter spannend is om die stap naar zelfstandig wonen te zetten, zeker in een stad als Amsterdam. De wachttijd van 3 maanden is trouwens nog niet zo lang. We waarderen je realistische kijk daarop. Doordat we net met nieuwe projecten zijn gestart was de wachtlijst nog helemaal 'vers' dus dat was extra geluk voor jou en anderen. Nu zal het wel wat langer duren, maar het blijft volgens ons dé transparante manier van toewijzen en daar staan we voor.
Het maakt ons blij dat we je hebben kunnen helpen bij deze belangrijke stap.
Heel veel woonplezier in je nieuwe thuis! Mocht je nog vragen hebben, dan horen we het graag.
Hartelijke groet,
Team Verhuurbeter.nl
Great experience with Verhuurtbeter
Finding an apartment in Amsterdam can be incredibly challenging, but Verhuurtbeter made the process so much easier. Their transparency and structured waiting queue helped me stay organized and reduced a lot of the stress. In the end, I found a great apartment thanks to their system. Highly recommend!
10. februar 2025
Svar fra Verhuurtbeter.nl
Hi Ali,
Thank you for your wonderful review!
We're so glad to hear that your experience with Verhuurtbeter.nl was such a positive one. You're absolutely right - finding an apartment in Amsterdam can be quite challenging. We're happy that our transparent approach and queuing system helped make the process less stressful for you.
Wonderful to hear you found a great apartment! Enjoy your new home.
Best regards,
The Verhuurtbeter.nl team
Can't find any housing
Really really difficult to get in touch with these people. Also, I have been trying to find a housing, and initially they stated that I am eligible for the Elizabeth Cady Stantonplein housings, but later I was not allowed to enter the code and they mentioned I'm ineligible.
I meet the age, and salary criteria, I have stable income still I was not allowed to have my name in the waiting list. I am so homeless right now and would be happy to get anything in my budget.
13. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verhuurtbeter.nl
Hi Naveen,
We are concerned to hear about your experience and current housing situation. We apologize for the difficulties you've encountered in reaching us and the confusion regarding your eligibility for the Elizabeth Cady Stantonplein properties.
We do offer a chat service 24/7 and two rental consultation hours per week. Did you know that? The income and other requierements we share upfront in our ads, to avoid disappointment.
This situation clearly needs immediate attention. Could you please:
- Email us at welkom@verhuurtbeter.nl with your account details
- Include the specific eligibility criteria you meet (age, income documentation)
- Note any reference numbers from previous communications
We want to investigate why you received conflicting information about your eligibility and resolve this as quickly as possible. Given your current situation, we will prioritize reviewing your case.
We take your situation very seriously and will do our best to help clarify your options and eligibility status.
Best regards,
The Verhuurtbeter.nl team
UPDATE 26-02-2025:
Dear Naveen, did you see our respond here? We are more than happy to help you proceed after all, but please send us an email then. Best, team VB
Super fijne ervaringen mee
Super fijne ervaringen mee, binnen een maand nadat we 50 euro hebben betaald om een account aan te maken, kregen we binnen een maand ook een woning toegewezen gekregen, omdat je altijd op hoogte gesteld wordt van de open dagen en goed geïnformeerd wordt, en na de woningen kregen we weer ons geld netjes terug gestort.
10. februar 2025
Svar fra Verhuurtbeter.nl
Beste Ferron,
Wat fijn om te horen dat je zo'n positieve ervaring met ons hebt gehad! We waarderen het enorm dat je de tijd hebt genomen om deze review te schrijven.
Geweldig dat het proces zo vlot is verlopen - binnen een maand een woning vinden is natuurlijk ideaal. We doen ons best om iedereen goed op de hoogte te houden van open dagen en alle benodigde informatie, dus het is fijn om te horen dat je dit ook zo hebt ervaren.
En natuurlijk hoort de terugbetaling van je inscrhijfgeld, de 50 euro, er gewoon bij zodra je een woning hebt via ons.
Veel woonplezier in je nieuwe thuis!
Groeten,
Het Verhuurtbeter.nl team
Had some communication issues and also…
Had some communication issues and also some processing issues aswell, but either way it all went all in the end.
4. februar 2025
Svar fra Verhuurtbeter.nl
Hi Ryan,
Thanks for your feedback!
We appreciate your honest review. Sorry to hear about the communication and processing issues you experienced. I checked our system and could not find what went wrong, to be honest. :)
While we're glad everything worked out in the end, we would like to take note of these points to improve our service.
Please let us know.
Best regards,
The Verhuurtbeter.nl team
Feedback based on experience
Something I’d like to add, as I believe it would make the process fairer, is giving priority to those who urgently need to move in as soon as possible. Right now, applications are prioritized based on how long someone has been subscribed to the system, which makes sense. I also understand that those paying for a faster renting account get some preference.
However, it would be great to have an option to specify how urgently we need a place—whether within a week or within three months. In my case, I subscribed back in December to move in February, yet every time I apply, I’m behind over 100 people. At this rate, it feels like I won’t get a place for a long time.
I’d really encourage you to consider adjusting the system to better prioritize people based on urgency.
4. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Verhuurtbeter.nl
Hi Marina,
Thank you so much for your feedback! We really appreciate this.
We are constantly improving our customer journey, especially through feedback from our candidate (tenants). So thanks again.
The waiting list is a very transparent system to begin with. Everyone has a turn, provided you meet the conditions.
The tricky thing about what you suggest is that if we were to do this, everyone would then seem ‘urgent’. (Almost) everyone wants housing as soon as possible.
Now we have registration duration as a remedy. We are certainly open to improving it further, such as giving priority to people with special professions (firefighters, police or working in healthcare). This is tangible and verifiable.
Hearing this, how would you improve our system, taking into account my comments?
Would love to hear from you.
Team VB
Cor
Dette er Trustpilot
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Lær mer om andre slags anmeldelser.
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Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.