VehicleScore Anmeldelser 

214
•
TrustScore 3.5 av 5

3,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Good free information to inform me if I should consider buying a vehicle or pass on it. If My interest continues I would then purchase a VehicleScore full report to confirm my descision.

Vurdert til 5 av 5 stjerner

This website is an invaluable tool in disclosing the real history and condition of any and all vehicles. You can immediately see if a vehicle has been maintained or neglected, and if the seller has be... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Regret wasting my money. Firstly, even after paying it tries to up sell you extra checks. One is a service history check and the car imI was interested in had lost it's history. The ad was worded i... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Promises every detail, delivers very little. Paid extra for BMW dealer service history, no history recorded, yet car was with BMW head office back in the day, even the sale as a used vehicle by a BMW... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Biltilsynet

Skrevet av virksomheten

VehicleScore has been designed to help people with their vehicle buying decisions. Our unique algorithm will score vehicle's based on age, mileage, MOT history and more!


Kontaktopplysninger

3,4

Middels

TrustScore 3.5 av 5

214 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 68 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,4

Alle anmeldelser

(214)

84 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Not good

Not as accurate as some others. Charged £12.99 then another £4.99 for service history, only shows main dealer services. Offers a 50% discount on another check but won't let you redeem it. Got in touch, offered me one for free, explained that I had already paid for the check, have heard nothing since.

Won't be using again.

22. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Totally unreliable info

Have used vehicle score twice this year when looking for a car and after spotting some problems on the government mot site thought I'd see if my thoughts about this car were true, its a 2016 skoda fabia which looks like it was imported in 2022 as it only show 3 previous mots but there's nothing on vehicle score to bring your attention to the fact so this vehicle could have done starship mileage and been written off abroad and we know nothing, despite the 2016 registration vehicle score list it as a 2022 vehicle and even give valuations as a 2022 vehicle, someone could really come unstuck trusting this particular check. I have emailed them twice but heard nothing back.
Edit... 3 weeks on and absolutely no reply or contact, so much for getting in touch in 24 hours!!!!!! I certainly won't ever use them again.

15. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Vehicle Score are total scammers and…

Vehicle Score are total scammers and are fraudulent. Stay clear and go elsewhere like Car Vertical for an accurate report.
I paid Vehicle Score for a report and the report stated under the Insurance Category-The vehicle has not been involved in any accident that has been recorded.

This information is false and innacurate as the vehicle was involved in an accident and was recorded.
I have since found out that Vehicle Score use Experian for their data and Experian only supply data if the vehicle was written off or categorised.
This is not what is stated on the Vehicle Score Website.
On the Vehicle Score website the following was stated-
Insurance Claims
Check if there have been insurance claims made against the vehicle.
No mention that they only check insurance write off claims against the vehicle.
As Vehicle Score will not resolve the issue I will be taking the matter to Trading Standards.

22. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra VehicleScore

Thank you for your feedback.

We believe there may be a misunderstanding regarding the type of data included within our report. The Full History Check purchased clearly states that it includes an Insurance Write-Off check, alongside finance, stolen and salvage record checks. It is not advertised as a comprehensive accident history database.

VehicleScore obtains vehicle information from industry-leading third-party providers, including Experian. As outlined in our Terms & Conditions, this data is supplied by third parties and may not contain every incident or insurance claim relating to a vehicle. Our reports reflect the information available from those providers at the time the report is generated.

We have also reviewed our customer service records and, at the time of writing, we have been unable to locate any email correspondence from you regarding this matter. Had we received an enquiry, we would have been happy to investigate the report and discuss any concerns directly.

If you have evidence of an incident that does not appear within the datasets supplied by our providers, please contact us at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) with the vehicle registration and supporting documentation, and we will gladly review the matter further.

The existence of an accident does not necessarily mean that a corresponding insurance write-off or loss record exists within the databases available to vehicle history providers.

We take accuracy seriously and continually review our wording and report presentation to ensure it accurately reflects the data being supplied.

Kind regards,

VehicleScore Support

Vurdert til 1 av 5 stjerner

DONT USE - If your checking a car, go use someone else.

Full history check - Isnt what you think it is, does not come with service history. The check is okay at best, most info you can get from just googling or using free websites. Honestly not worth the money you pay.

Service check - From the naming convention you'd think this would be included in a FULL history check.
In my case the service check as also unless as it doesnt really tell you much. I got a service check for a car which only covered it service history frok 2020-2023. Thats great if this was in 2023!
Theres now 3 years where either the car didnt get a service ( which i find unlikely) or that Vehiclescore just decided to not collect the info. Theres no info from VehicleScore to say if they couldnt collect or if its not avaliable.

Overall spent nearly £20 for info thats not relavent or free online. Go use literally any other site

31. mai 2026
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Svar fra VehicleScore

Thank you for your feedback.

We're sorry to hear that our services did not meet your expectations.

The Full History Check and Service History Check are separate products and are clearly listed separately throughout our website and checkout process. The Full History Check includes checks such as finance, insurance write-off, salvage, stolen records and VIN verification, while the Service History Check is an optional additional product that retrieves manufacturer service history data where available.

Regarding the service history results, VehicleScore does not create or modify service records. The information provided is sourced directly from manufacturer databases and can only display records that are available within those systems at the time of the check. The absence of service records for a particular period does not necessarily mean a vehicle was not serviced, nor does it indicate that information has been withheld.

We also note that much of the information included within our reports, such as finance, insurance write-off, salvage and manufacturer service history data, is not generally available through free public sources.

We have been unable to locate any previous correspondence from you regarding these concerns. Had you contacted us directly, we would have been happy to review the report and discuss the results with you.

We appreciate your feedback and will continue improving both our reports and the explanations provided alongside the data.

VehicleScore Support

Vurdert til 1 av 5 stjerner

Fairly useless for the initial cost…

Fairly useless for the cost. Said 121 hidden issues. so paid to see report.. only to see nothing ! However you can pay more to find out more history.

So it’s a no from me.

Vehicle Smart were better from previous searches.

29. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra VehicleScore

Thank you for your feedback.

We're sorry to hear that you were disappointed with your experience.

VehicleScore does not advertise that a vehicle has a specific number of faults or problems. The figure you refer to as "121 hidden issues" does not correspond with any wording used within our reports, and we believe there may have been a misunderstanding regarding what was displayed.

If you are referring to a message or section shown during your check, we would be grateful if you could email us a screenshot or further details at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) so that we can investigate exactly what you saw and review whether any improvements are needed.

The purpose of a vehicle history check is to identify important information such as outstanding finance, insurance write-offs, stolen records, salvage history, mileage discrepancies and other vehicle history data. Where no adverse records are found, the report may naturally contain fewer issues than a vehicle with a problematic history, which is generally positive for a buyer.

We have also been unable to locate any previous correspondence from you regarding this matter. Had you contacted us directly, we would have been happy to review the report with you and explain the results.

If you would like us to investigate further, please email us with the vehicle registration and a screenshot of the message referring to "121 hidden issues" and we will be happy to look into this for you.

VehicleScore Support

Vurdert til 1 av 5 stjerner

Website took my payment but failed to produce the report

I paid £8.95 for a service history report from vehiclescore.co.uk, but after completing the purchase, no report was generated.

The website gave me the option to generate the service history and have it emailed to me, but nothing came through. I also tried the option to skip the email and generate the report directly, but that did not work either.

I tried using different browsers in case it was a technical issue on my side, but the result was exactly the same every time.

Unfortunately, the only thing this website succeeded in doing was relieving me of £8.95. Very disappointing experience.

16. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra VehicleScore

Thank you for your feedback.

We're sorry to hear that you experienced an issue when attempting to generate your Service History Report.

This is certainly not the experience we aim to provide, and it sounds like there may have been a technical issue during the report generation process. We have checked our support records and have been unable to locate any correspondence from you regarding this matter. Had we been made aware of the issue, we would have investigated it immediately.

Please contact us at [info@vehiclescore.co.uk](mailto:info@vehiclescore.co.uk) with your order details, vehicle registration, and the email address used for the purchase. We will review the transaction and, if the report was not successfully delivered due to a technical fault, we will be happy to arrange a full refund or ensure the report is provided to you.

We apologise for any inconvenience caused and would welcome the opportunity to resolve this for you.

VehicleScore Support

Vurdert til 5 av 5 stjerner

Vehicle Score for peace of mind.

Very helpful and a necessary part of buying a car privately.
Two cars showed up faults one was a cat S the other had finance outstanding, this 3 Rd one is totally clear as I thought it would be but I checked any to be sure, thank you for the service.

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam avoid this platform. Fake red flags

Image of vehicle model very inaccurate. Before payment stated RED FLAGS as outstanding finance, accidents, salvage then after been scammed into payment no such records were present. A total dishonest SCAM. Choose another platform. Honestly.

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Not much extra information

Not much extra information, that you can get for free,for the price of £12.99, I would have thought service information would have included and not at the end asking for extra money, would not use this service again.

5. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Service History is Separate

I recently wanted a vehicle check primarily for the service history of a car I was considering. To that end I bought the 'FULL' check believing that all information would be contained in it. However, I learned that the service history details are in a separate specific check and charged separately which I then had to buy. I flagged this up to VehicleScore and they were good enough to refund the money I'd paid for the full check. However, I think it would be helpful if they included all details in the 'full' check. All in all I liked the way information in the checks was presented and I very much appreciate the refund.

13. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not good site anymore lol all stats are…

Not good site anymore lol all stats are N/A and most regs don’t come up unreliable and shows wrong car searched up X5 says “X5 BMW” shows a picture of a 4 series like had one job can’t even do it right 😭🤣 not even worse part it makes it seem like a car you see on the internet getting searched they have bad scorers because of MOT stats and there so minor still kills the score and people who use this site think the car is super bad if the score is low LOL

22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor user experience.

Full experience seems a bit dodgy.
Firstly, it accepted the affiliate code, but didn’t apply the discount.
Then it wouldn’t accept my 3 digit card CVC. It allowed me to use image capture for my card and pulled the wrong expiry date. All details were checked multiple times and were correct, but kept failing CVC till I just used Apple Pay.
The free bit indicated something worth checking. It did say finance or plate change, but it presents in such a way that you really need to check the finance history. It wasn’t this.
Finally the image presented in looked like a Hyundai i10 or something. Nothing like a Škoda Kamiq.
All in, this experience makes me question the reliability.

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra VehicleScore

Hi Carlos, sorry to hear you had such a frustrating experience.

There's a few things you've mentioned here that we'd like to look into, particularly the discount code, payment issues and incorrect vehicle image.

Regarding the hidden history, our initial check flags when we've identified at least one of three things: a number plate change, finance record or salvage history. Sometimes this is simply a previous plate change rather than anything concerning with the vehicle.

We appreciate your feedback about how this is presented and understand why you felt disappointed.

Please email us at info@vehiclescore.co.uk and we'll happily look into the issues you've experienced and arrange a refund if you're unhappy.

VehicleScore Team

Vurdert til 2 av 5 stjerner

Disappointing then VERY useful.

Disappointing: having paid for the higher priced check I thought it would include details about servicing, this needs an extra payment which is discounted to £7.xx. It would have been useful to know this earlier.
The free check provided by Vehicle Score is an excellent service.
Just paid the £7.16 for the Service History report: only 1 item on it, a service 17 months after first being registered - Vehicle Score cannot help thet there was only the 1 item.
For a little over £20 I have found enough to re-assure me that it's worth pursuing the purchase of the vehicle. A BIG THANKYOU to Vehicle Score.

13. april 2026
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Svar fra VehicleScore

Thanks Andrew! Really appreciate you taking the time to update your review.

We understand your point about making the separate service history charge clearer, and it's something we'll take on board.

Really glad that, despite the limited service records available, the reports gave you enough confidence to continue with the purchase. That's exactly what we hope to achieve!

Best of luck with the car, and thanks again for giving us a try.

VehicleScore Team

Vurdert til 2 av 5 stjerner

Very Disappointing

Having wanted to view the service records for the vehicle I decided to purchase the 'FULL' report rather than the cheaper version. I then found that the 'FULL' report didn't contain the service history included in the cheaper report and another payment was required to get it. That's not good VehicleScore. Not good at all.

13. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra VehicleScore

Hi Nigel,

Sorry to hear you were disappointed with the hidden history report. Just to clarify, service history is a separate product and isn’t included in the hidden history check — we do display both reports side by side with details of what each one covers.

That said, we completely understand the confusion and want to make this right. We’re happy to offer either a full refund or a complimentary service history report — just drop us an email at info@vehiclescore.co.uk
and we’ll sort it for you.

Thanks for your feedback, and we appreciate you bringing this to our attention.

Emma

Vurdert til 5 av 5 stjerner

It was simple touse, Detailed

It was simple and straight forward to use and I wasn't changed when the service history didn't show any records. Report was clear and precise

12. april 2026
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Svar fra VehicleScore

Thank you Darren!

Vurdert til 1 av 5 stjerner

waste of money

10. april 2026
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Svar fra VehicleScore

Hi Usman,

Sorry to hear you feel this way — that’s definitely not the experience we aim to provide.

Our reports are designed as a peace-of-mind check, so in many cases a “clean” result actually means no hidden issues were found, which is ultimately a positive outcome when buying a vehicle.

We also work hard to keep our pricing competitive while using the same underlying data sources as other providers.

That said, we completely understand your frustration and are happy to offer a full refund. Please just email us at info@vehiclescore.co.uk
and we’ll get this sorted for you.

Thanks for your feedback,
Emma

Vurdert til 1 av 5 stjerner

Did Vehicle report on my car on 23rd…

Did Vehicle report on my car on 23rd March 2026, with VehicleScore Uk.

I nearly collapse when report came back, incorrect that I had outstanding car finance loan on my vehicle.

This information has left me in shatters and not being able to sell my car. I quickly did another check with HPI and showed no outstanding loan was on my car.

I did enquire about loan December 2024 but did not go ahead.

Why is VehicleScore Uk has not updating there data base and showing incorrect information, regarding vehicle check on my car from December 2024.

This incorrect information has cost me stress and not selling my car.

I have complained to VehicleScore Uk and will keep updated regarding this matter

23. mars 2026
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Svar fra VehicleScore

Hi Janice,

We’re really sorry to hear about your experience — we understand how concerning this must have been, especially when it affects selling your vehicle.

Our reports use data provided by trusted third-party financial databases, which are regularly updated and widely used across the industry. However, in rare cases, discrepancies can occur depending on how and when lenders update their records.

We’d really like to investigate this for you and get it resolved as quickly as possible. Please contact us at info@vehiclescore.co.uk
with your vehicle details, and we’ll look into this with the data provider directly.

If the information is found to be incorrect, we will of course make this right for you.

Thank you for bringing this to our attention,
VehicleScore Support

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv