Vegamour Anmeldelser 426

I love everything about vegamour, their customer service and their products are both amazing 💗

Made a purchase. Never received an email about shipping. Contacted them 5 days after purchase went through was told they canceled and refunded. Refund took 5 days. When the refund came through I lost 20 dollars because of the exchange rate. When I contacted customer service about rectifying the mistake they made so I can repurchase by honoring the discount code and the loss from the exchange rate. All they said was and I quote “ , it was flagged by the system because it exceeded the allowable amount at checkout. “ Their bundle products all cost 100 or more. So that response makes no sense. They refunded me without any discussion and won’t respond to my question about correcting their mistake. Horrible customer service.

useless and expensive , don't buy vegamour, you will waste your money. shame on vegamooooooo

Horrible! I tried Shampoo, Conditioner, Mask and serum. All together left my hair soooo dry and after mask that supposed to nourishing your hair, I actually lost my hair! Half of the length of my hair left on the hair brush! Absolute disappointment! If I could I wouldn't give even one star.

Shipping slightly long to Europe and Asia, but great products. I see more hair growing, no scalp irritation. Gummies delicious.

I placed an order with them using a coupon code they had on their website. I had previously placed 2 orders with them successfully using the same credit card and shipping and billing info. I received a confirmation email that my order went through and my credit card was charged. The payment posted on my credit card and I paid it but I kept wondering why they haven't shipped my order yet. After 9 days of waiting I logged in to my account and found out that my order was cancelled. No email no notification nothing and I had already paid the charge on my card. I contacted them to get a refund and they offered no apology and said they could give me a 20% off coupon that turned out to be available to everyone on their website. I had a 25% off when I placed their order because it was during the labor day sale. They said my order was cancelled for unknown reasons by the security system they have in place even though my order was legitimate. I've never seen such terrible customer service before. I tried writing a review on their website but they didn't post it. Their products are not cheap so you would expect great customer service when spending this much which unfortunately isn't the case. Save your money and go somewhere else. I've switched to a different company and I'm so glad I did. Vegamour doesn't care about customers all they care about is your $$$!

I ordered a bunch of product because they were having a sale (coupon code provided by them!) . After about 4-5 days I didn’t receive a shipping confirmation so I called. And it turned out that they cancelled my order because of the order amount (their words). Never once did I receive a notification. Not a call . Not an email. Nothing. They just cancelled. However! They charged my card!! And that was confirmed by the customer sales rep. They charged my card even though they knew they were never going to deliver the products!! I had to call and inquire for order status to find out that they did not intend to ship anything. Now, why would you cancel an order and still keep the money?! Your suppose ship and then charge the card on file. Not the other way around. And then To leave the customer waiting for days to only to find out that the order has been cancelled. Incredibly shady I would not trust them anymore.

Hello everyone! Unfortunately, I tried the products from this company, but nothing changed. Additionally, payment was made for the product that arrived without my consent. As a result, I requested a refund through the support email, but I didn't receive any response. Surprisingly, even though I got a new debit card, the amount for the product was charged again the following month without my consent. The bank informed me that the company seems to have a token with my debit card, allowing them to charge money every month.

I am extremely confused by this situation. I need support to understand not only the issue with money but also why these problems are occurring and why there is a lack of communication.

I’ve been a subscribed member for over a year now. I’ve tried a couple of there items starting of with the shampoo and conditioner, I struggled with Dandruff and having my hair grow and when I tried this for the first time it made my hair softer and after continuing to use it it made my hair grow a couple inches and calmed down my dandruff. I also started using there scalp treatment and hair serum and that help my scalp with getting rid of the dandruff and as well as helping my hair grow. I also use there lash and eyebrow serum and it works wonders I usually pick at my eyebrows for no reason but this helps my hairs grow full and really thick to the point where I don’t need to fill to them in. As for the eyelash serum I don’t see much difference besides it making my eyelashes longer the only big difference I saw was that it made my bottom lashes thicker. Over all there products are amazing and I look forward to trying out there other products.

I had a subscription for the Hair Growth Serum. The first order came through with no issues, but for the second order I was charged and they never sent out the order.

I've tried contacting their support team via the online form on their website multiple times and they never replied. 3 weeks went past and I was charged for another bottle. So I went to log a claim with PayPal and in the process found their support email. So I sent an email explaining my issue and it was the worst customer experience of my life.

They offered me a templated response with an option to "switch to a different product" and return the item to get a refund, despite me clearly explaining that there was no item to return. They have still not admitted any wrongdoing or mentioned a refund, and canceled my subscription in order to "resolve the issue" and then closed my case.

Poor shipping and customer service has exhorted me to rate them and leave this review. Seeing as the company is based in California and I was having the item shipped to California, what seemed easy was in fact the opposite. Firstly there are no clear shipping timelines on the website, and even then I didn't receive my order email with tracking number, after several calls to their customer service explaining I am travelling and need it by a certain date, can they have their fulfillment centre expedite the shipping. Instead of expediting the item was not even dispatched from their warehouse till 4 days after I placed the order, and even then it was estimated it needs a further 10 days which by then I would have long left the country. Hardly good customer service. I asked them to cancel the order and refund it, but even that they said they could not do.

Do not fall for their deceiving tactics!
I subscribed to lash and brow serums. They didn’t work, so I cancelled subscription through their customer service. Now I get a charge and when I contact them, they said that they just cancelled order and not subscription because I had to “reconfirm” that I was cancelling. I stayed my reason for cancelling (product doesn’t work) and they sent an email asking if I wanted to get a $10 discount for next shipment! Like why? So product will work if I get a discount. Long story short. They, again charged my cc and now after being with them on chat for hours, they want me to request a return, print label, take to USPS and wait until they ship product and I receive it, to get me a refund!!

I never like giving reviews esp if I don’t have anything good to say. I bought the serum last November as introduced to me by a colleague, thinking that it might work for me I purchased the 3 bottles which cost $137. Take note I didn’t sign up for any subscriptions.The serum didn’t work for me. I was losing more hair and wasn’t even half through the first bottle that I stopped using it. Then came Feb (after 3 mos) the time that I realized I was signed up when I saw a transaction in my bank account ( $137) I called the customer service, I was refunded and MADE it clear to cancel the subscription which I didn’t get. I mentioned why I stopped using and that I still have 2 unused bottles with me. Then came May, the same thing happened again, I was refunded the second time. I expected not that it won’t happen again, told them to remove my name in the marketing list coz I didn’t want to deal with this company anymore. Its August now, surprise, surprise there a charge from vegamour on my debit card. As I am writing this review ( August 30th) , they emailed me a return label so I can mail it back to them once I received the product, only then I can be refunded.It’s weird and suspicious coz I didn’t received a confirmation number of my so called “order” and no shipping confirmation either. The first and second time I was refunded right away. This time I have to wait as the item was already shipped last Aug 25th) without receiving a shipping confirmation letter thru email and another letter with the shipping tracking number. I am writing this to WARN you people not to make the same mistake. How do you describe a person/company who took your money without permission or ordering/buying their product?! I am so pissed , it’s stressing me out, the inconvenience they’re giving me is unforgivable. They don’t even deserve a 1 star. Late entry: I can’t even verify my identity coz it’s asking for my ID/DL/passport??These are sensitive documents. There are identity thieves lurking everywhere.

I tried the product but didn’t like the greasy look/feel on my freshly washed hair. I tried to cancel my subscription and return the products but it’s impossible. I’ve contacted customer service twice but they follow up with an email but still refuse to cancel! I’m so frustrated. It says you can manage your subscription through your account portal but it only lets you view your subscription but it doesn’t give you the option of cancelling. I would not advise subscribing because of this.

Experience has been great. Hair is growing out in spots that I had lost hair.

I have used Vegamour products for several years and can tell you, they work.
I have thinning hair that at times becomes very thin and so nice to have a product that you can count on to help
I will continue to use the products !!!

I have super fine thin hair and I have had my thyroid out so growing hair has been impossible for me. I have bald spots on each side of my forehead. I’ve been using Vegamour for at least a year now and I can’t believe the difference the hair has grown in And my hair is so long and it’s getting thicker. Every time I go to hairdresser she’s like I can’t believe how nice your hair is love this product if you’re thinking about getting it do it but give it a chance it takes a few months but once it starts, you’ll notice it and you’ll love it .

I love this stuff. Honestly go through bottles, and bottles, of "high end" shampoos that leave my hair dry, fizzy, and honestly made my hair fall out. I decided after months of deliberation to try this out because my hair is so thin. WIthin the first wash i could feel the difference. When you use the system, your hair GROWS. just like at a gym, you can't expect to grow if you don't do everything it takes in order to grow. I HAVE SO MANY LITTLE BABY HAIRS!!! no, it is not breakage either! because my hair is thicker, it is fuller, it is longer, and it is beautiful for the first time since being pregnant.

Best product ever. I will never switch

Buyers please beware of this trader. Do not subscribe to their products as you will not be able to cancel your subscription easily. You are unable to do this online and must contact their customer service team for help as they dont permit cancellations. I am not sure this is legal in the UK. I have tried the GRO serum and followed instructions closely. Applied to the scalp, on wet hair, the GRO serum dries ‘hard’ onto the hair and you can loose hair or break it in an effort to brush out the residue afterwards.