Vegamour Anmeldelser 426

So many issues, where to start.
1) Didn't see any sort of difference even after using the product for 6 months
2) Their customer care is atrocious, good luck trying to reach them if you live outside the US. They are impossible to contact by email, and their phone line is a 50-50 shot.
3) This has to be illegal, but they make it so difficult to cancel a subscription. I tried to cancel through email and they just didn't reply and charged me anyways. So the next month, I tried to call them and it took several tries but after 2 months of trying I managed to cancel my subscription.
4) They just don't process your refund, even after you return the product within 30 days like they ask. I am currently 2 months into my journey trying to get my money back (4 months since i started trying to cancel my subscription btw).

Scummy company, terrible customer service, I don't understand how they are allowed to be around and advertise like they do.

What a scam. Cancelled subscription in November but they continued to take money. After using for 2 months I saw no difference in lashes. Avoid.

It took so long to cancel my subscription that they ended up charging me and sending me product for a couple months. In addition, I returned a product but never received a refund. Beware of this company.

Beware of this company, I ordered the product to try and now they charge me every month for a reorder. Tried to cancel twice, have had to cancel my credit card to stop .

The product itself is nothing special and as many people have mentioned before it is IMPOSSIBLE to cancel subscription as they just ignore you. I had to cancel my card as I couldn’t stop them from stealing my money any other way.

Very unhappy with the customer service of this company. Already sent several emails to cancel subscription that I’ve never requested and they keep on charging me for shampoo and conditioner (I don’t like the smell at all by the way and 97$!!!!!).
Don’t make the same mistake.
Avoid!!!

Impossible to cancel subscription… they charged me three months in arow. Never responded to my emails asking them to cancel and then tbey trll me that I have to pay for pistage myseld if I want to return the product

If I could give this company zero stars I would.
They are complete scammers. BEWARE! A single purchase led to a product subscription that I did not request or authorise.
They continued charging me and sending the products after requesting immediate cancellation.

The only way I have been able to stop them stealing my money, was by cancelling my credit card.

They have continued to email me asking for an updated credit card number.

Steer clear!!!!

I see less hair in the shower drain and the product does not make my hair oily or greasy looking.

Do not subscribe to this company. Over 4 weeks I have contacted them 3 times via online form, again on Facebook, and again via email asking them to cancel my subscription and they have just charged me for another shipment.

The subscription is a scam where they will ignore your requests to cancel it.

I have been using the serum drops for about a year now and tho I have seen a bit of improvement it has not really been a great increase in density along my hairline as they advertise and show in their reviews. The drops are indeed nice smelling, non greasy and easy to apply. I have also been using the shampoo and conditioner which seem to be of good quality, as well as, the scalp detoxifier tho I am not sure how well it works really. I have not subscribed to automatic delivery and I have not had issues with my orders so far. I have had a problem with the rewards that I could not redeem along with another discount and so I lost all the rewards I earned as they changed the system recently. This should not have happened as the reward points were earned through previous purchases and they should have been usable at any time despite of any additional discounts.

Once make an order you can never stop it's subscription. they just steal your money.

Poor product and marketing strategy.
Like many other women that were looking for a product to help with hair volume I done some quick online research and stumble across Vegamur website with all the "reviews though could br great so I decided to but 3 months worth of product because that is what's recommended.
I followed the instructions and used the product religiously and unfortunate did not make a bit of a difference. Money totally wasted. Little did I know that unfortunately by buying this mediocre product I was signing up for a subscription. This is hidden in the fine print on the T&Cs and at no point the customer is informed that they are entering a subscription. To my horror I saw the money coming out if my account and then I got an email with an order number. I immediately contact them to cancel but of course they said it was already dispatched. I had to return on my own expenses if I wanted the money back. Send the order to us costed me 35 GBP I was absolutely fuming because this product is not worth the postage.
The the company is well aware of the ineffectiveness if their products therefore they make sure unsuspected customers sign up to a subscription so they can charge them twice and count of the cost of retuning the product for the customer to give up on a refund.
Please be aware THE PRODUCT IS NOT GOOD! AND YOU WILL BE CHARGED AGAIN.

Absolutely awful product with an awful customer service. I emailed them months back to cancel my subscription. Looked at my account and saw funds taken out from my account. Contacted them straight away to cancel the shipment but they said it was too late and I will need to return the products from my expense.
Their excuse why they sent the products was apparently I reactivated the shipment which is rubbish. Now they are being difficult refunding my money even though I have returned everything.
They are an absolute nightmare. Don’t ever subscribe otherwise they will scam you

I tried to cancel an order and stop it from being shipped but that didn't happen. I sincerely thought I had cancelled my subscription with Vegamour then I was sent an email stating it had removed funds from my account. Straight away I contacted Vegamour wanting to stop the shipping but it didn't get back to me for well over 24hrs within that time it shipped the items. Finally I received a reply and it was very disappointing. I was told to send items back when they arrived in Australia. Now that is at my expense when I tried very hard to stop the item being shipped from the US. 'No worries' was the response when I expressed my concerns no sorry for any inconvenience nothing.

It is clear that they do not care slightest about customer satisfaction and I feel this is a moral obligation to report the scam they are doing as many others did here.
First and foremost, product did not work for me. It may work for others, but for me it did not.
They advertised to use the product for 6 months at least which I did and to save, I used subscription, as they clearly wrote one can cancel anytime, so I thought why not?!
But the reality is that, they have not warned about upcoming order, which they should and allow one to cancel/delay if they want to, and charged me for another round (and for fairness, they have sent the useless product too). And after that it has been a huge struggle to cancel the subscription. I have sent email for 3 times. It is impossible to cancel the subscription in the account, which help file says is possible, and in the account it sends you back to contact form in online help section. Useless product, fraudulent practise. I would rather call them daylight robbers.

I have been using the vegamour shampoo, conditioner, and grow + serum for at least a year now and I have nothing but great things to say. I have so much new growth and my hair is so much healthier. I have fine hair and it was falling out in handfuls. I have so much less shedding and my hair is much thicker. Love it!!!

I'm still not entirely sure if the product works.
However, I can confidently say this is the worst customer service I've ever dealt with.
I didn't realise how often I had set the auto delivery subscription for. I haven't recieved my second order, and when I got an email to say I had 5 days to update the status of my 3rd order before they shipped it out, I emailed to say I didn't want the order and would like to cancel my subscription and that I still hadn't received my second order. I had no response... so I sent another email, still no response.
So now I'm a very unhappy customer who's lost $340(AUD). I cancelled my subscription through PayPal and hopefully vegamour can't take any future payments, but I find it despicable that they charge so much for a tiny bottle and don't respond to customers email. I never write angry reviews but Vegamour have left a very bad impression.

IMPOSSIBLE TO CANCEL SUBSCRIPTION! You cannot cancel it via your online account. There is a specific online form that you are asked to fill, that basically just goes into a void. NO response, NO acknowledgement. They charged me full price and sent the next shipping, despite all my efforts to cancel. ITS A SCAM! They will charge your account no matter what.

Good quality products. I do feel like they have strengthened my hair. Have to be patient though. It takes awhile.