Vapoholic Anmeldelser 

I came to write a review and was shocked at how many 1 star reviews there are.
Originally, my sister ordered 2 packs of the prefilled aztech pods not knowing they didn't come with the actual vape. I emailed about her misunderstanding and asked for help on which vape was needed to use the pods. I also recommended they add this to the description on the website to make it easier for 1st time buyers and neurodivergent people to understand.
The customer service team emailed me back promptly with a link to the vape she needed. She also visited the warehouse, and although customers aren't allowed inside, she phoned and a member of staff came out to swap one of the pod packs for the vape she needed, and she bought me a vape too.
I've been using the raspberry kush cbd vape for about 2 weeks and im running low, so I came online to order more prefilled pods, and I can see the description has been updated on the page like I'd suggested.
I'm really happy with the products I've tried so far, and I'm really happy with the service both myself and my sister have received.
The only problem I have is delivery costs for under £30 (it's free over £30), but that's only because the pods I buy are £25.99, and there's nothing I can buy for £4.01 to make it up to £30! But there are a few options for delivery with a range of prices. I chose the cheapest at £2.95.
There does seem to be a points system, which I don't really understand at the moment, but I'm assuming if you earn enough points with continous orders you can exchange them for money off or something.
Oh, and there is a 10% off code they email you for signing up, but it didn't work on my order. When I read the T&Cs it said the code doesn't work on disposable vapes, so I'm assuming that applies to the pods as well which is why it didn't work on my order. That was a little frustrating.
Overall, very happy with the products and service. I hope the good work continues.

I ordered last Friday and it was supposed to come on Sunday as I paid extra. I still haven’t received my order. Very disappointing

Easy to use website, very fast delivery, I use Vapaholics store for all my vaping needs. Highly recommended

Edit to respond: Im not in Canada, im in London. Ordered on july 9th order # 000977183 Robert Connor.
Absolute clowns

Placed my first order and it was delivered to a random office building by Royal Mail. Tried contacting Royal Mail about where it was left and they said to contact the seller.
I contacted Vapoholics about the order and they sent me a short response with a gps location.
I responded telling them none of these buildings can be accessed without a keyfob and never received a follow up reply or my order.
I guess they expect me to break in to random buildings hoping to find my order?
I know the wrong delivery isn't there fault, but the way they handle things is a bit of a joke.

Will likely need to escalate this with my bank if nothing is done. Can't see myself giving this company another chance. 30ish quid thrown away because they cant handle basic customer service.

Simply amazing I got cbd gelato and cotton candy nic salt to go with it, perfect can’t wait for the pain to go away slowly but surely🫶🏻

I'm so happy I found out about your CBD vape. Works better than anything else I've tried. Reasonable price. Your website has lots of information to help me choose. My pain levels are now manageable. Thank you.

Have been using Vapoholic for a while now with no issues. Always high quality products and customer services get back to me quickly with any questions I have. My most recent order was lost in the post, which of course was not their fault, but they kept me up to date with the whole process as they contacted royal mail for me.

Amazing customer service great products great prices been ordering for years now! There discount and loyalty point scheme is great . KEEP IT UP

Rude staff horrible customer service. Asked to provide video proof of my disposable vape being faulty and told that in order to get an exchange or refund you have to ship the product back so they can ‘inspect it’. They way they spoke to me felt rather patronising and rude, bear in mind my vape literally wouldn’t work out straight out the box, light on but no vapour. I actually never write reviews but I’ve never had such bad customer service when a product is faulty… since when does an investigation need to be carried out before you can send a working product. People don’t generally take the time to email if they have received a product they are happy with/ that actually works.

Quick delivery, points earned for discounts, special offers, excellent customer service and above all, quality products. Ultimately the best.

They say they look after loyal customers this is a lie

Ordered 2 50ml shortfills for one of them to be out of date and both have no flavour what so ever got in touch and got no answer

I have ordered from Vapoholic a few times, great products, easy ordering and reliable. Prices are excellent and so is there service, so glad I came across them. It's the only vape store I order from now.

Have ordered multiple times with no issue unfortunately not this time, paid for next day delivery which didn't happen, when parcel arrived it had been opened and resealed and items missing. Appreciate the fact that things happen in transport but contacted customer serives twice no resolution..no refund offered or for items to be be replaced..not good customer service
After contacting customer services for a 3rd time this was resolved but to me if my lost items had been sent out as soon as I reported the issue with photo evidence I wouldn't have had an issue...Will definitely make me think twice about ordering from you again!!

Can't fault them next day delivery 5 ⭐ service

Super quick delivery. So far very pleased with the products I purchased. And at a really competitive price.

Where is my order??? On monday, i ordered an orange county cbd vape. The shipping i used was royal mail tracked 24 and it has been stuck in heathrow international lc for 3 days. This is utterly disappointing.

Ordered a mystery box. Here's my thoughts on what I got.

Woodberry Mojito - Smells like perfume. Tastes like perfume.
Fatasi Ice Apple - Tastes artificial and the ice in it is way to overpowering. Gave me a bad cough.
Ferrocious Dragon Fruit Slush - No idea what this is. Bitter, harsh and burnt a coil out in 3 days. Again. made me cough.
Juicy Blast Amped Apple and Blackberry - Tastes of absolutely nothing. No flavor apart from sweetener. Burnt out another coil in record time.

All in all pretty bad. Can't even give them away to friends as they dislike them as well. As an added bonus, the dragonfruit one and the apple one have left an awful lingering taste in my two tanks that I cannot get rid off. I've had to buy to new tanks. Usually I make my own juice and can tell that corners have been cut with the above liquids. Won't be ordering again.

On the plus side they arrived next day.

Edit: As to your response. I was talking about the ingredients not the process. The juice isn't good at all and that's me trying 4 different ones. I think we can safely say its not isolated to just one juice. Its all gone in the bin and I just won't order again.

Worst company ever! Their customer service is a complete joke. It was supposed to be next day delivery, but my order took 5 days to arrive. They didn't even bother to send a confirmation email when I placed the order, so I had to call them. All I got was a tracking number. When the package finally arrived, one of the disposable vapes was broken.
I called to get a refund or a replacement, but the guy on the phone told me I was missing another item. Without a confirmation email, I couldn't be sure. Turned out the guy was new and had no clue. After that, I got an email saying I had to send the item back for review before they'd even consider a refund. They expected me to pay for the return shipping! When I asked again, they just kept sending the same email about their policy.
Finally, I told them I'd never buy from them again, and only then did they send a link for returns. I didn't bother sending the item back, as I will never buy from them again. They were extremely rude and their customer service is beyond awful. They need serious improvement.

I can't speak highly enough about vapoholic, great prices and super fast delivery, I won't go anywhere else for my liquids from now on.